We left the Industrial Age behind and stepped into the era of Globalization only a few short decades ago. At this point, the Information Age has truly started. Moving with time and evolving with technology, the multidimensional 360 feedback tool online changed the role of competence within organizations.
An excellent 360-degree feedback platform is now helping organizations create a comprehensive survey to collect actionable feedback from a lot of different people inside and outside the organization to help with self-analysis.
LEARN ABOUT: 360 Leadership Assessment
What is meant by a 360 feedback tool?
A 360 feedback tool is an online platform that streamlines the process of gathering 360-degree feedback. The 360 feedback program is mostly utilized in the workplace to collect feedback and performance reviews of employees.
Businesses are additionally utilizing 360 feedback tools to improve their decision-making. The process is proved to be more effective in assisting individuals in understanding their strengths and weaknesses. In addition to that, it also helps employees to focus on specific aspects of their work needing professional development.
Creating an organizational competency model is simple with a customized survey and feedback tool. 360-degree feedback is a multi-source assessment used to evaluate an individual, brand, product, or service. Just make sure the questionnaire covers all aspects of performance, including workforce culture’s leadership, communication, teamwork, packaging, cost, quality, quantity, etc.
Several people are involved, from employees to stakeholders and from customers to manufacturers, in the process of giving feedback. The valuable inputs from various sources are mainly used for learning and employee development.
Why you need a 360 Feedback Tool
Many free 360-degree feedback solutions may be found online, each one trying to distinguish itself from the others. Each claims to be the best employee feedback tool, from real-time chat to email-based systems.
Does this sound right? Well! We have no reason to doubt them, but we have some ideas and must choose the best free 360-degree online survey tool that best suits our needs.
Let’s get this adventure started by asking for answers to a few preliminary questions. And to do that, you’ll need a tool that gives you a lot of freedom to make a questionnaire with many different kinds of questions.
Here are some of the most common reasons why both businesses and employees choose to use a 360-degree feedback tool:
Comprehensive employee assessment
Traditional performance reviews are often one-sided conversations, but a 360-degree feedback tool gives employees a more comprehensive performance overview than a traditional performance review.
Collecting employee feedback from different sources, such as supervisors, colleagues, and subordinates, provides a broader perspective on their skills, shortcomings, employee engagement, and overall impact.
Employee performance improvement
360-degree employee assessment provides light on potential personal development and professional growth areas, whether it be acquiring new skills, further development, modifying behaviors, improving employee engagement, or fine-tuning work strategies. With this valuable information, individuals can take specific actions to improve their performance and maximize their effectiveness.
Team development
60-degree feedback tools can help companies establish an open communication and collaboration culture. Teams can gain valuable insights into their strengths and improvement areas while promoting transparency and trust.
By understanding each other’s unique skill sets, team members can work together more effectively and achieve greater synergy.
Fair and unbiased employee assessment
An anonymous feedback process is ensured through well-designed 360 feedback software. This reduces bias and ensures a more accurate and unbiased evaluation of employee performance reviews. It allows respondents to provide honest feedback without fear of penalties.
Succession planning and talent management
360 degree feedback platform can uncover high-potential employees. The technique uses manager, peer, and direct report feedback to evaluate an individual. This data can help identify organizational leaders.
Here, we show you a web-based survey tool that is full enough to support your plan to create a survey for employee feedback.
LEARN ABOUT: Succession Planning
A prominent feedback survey software like QuestionPro doubles up as a helpful 360 feedback tool. Currently, numerous organizations, schools, universities, and government and non-government organizations use our 360 feedback software to collect 360-degree feedback.
Features of QuestionPro 360 feedback tool
360 feedback tools usually have some common capabilities. These functionalities may vary among software platforms. It’s important to analyze your organization’s needs and choose a tool that meets your aims when choosing a tool.
QuestionPro 360 feedback tool has several features that help streamline performance management, feedback collection & analysis. Here are some of the primary elements of this robust platform:
01. It’s Easy to Use
Organizations and respondents can easily use QuestionPro 360 feedback tool. It’s easy to use because:
- Effortless and Flexible Feedback Process: It’s a no-brainer. Software and technology evolved in the first place to make human life more comfortable. One of the prime reasons you want feedback software is to lessen your efforts and carry out the entire employee development process smoothly and effectively.
Thus, QuestionPro’s fully featured 360 feedback platform offers the added ease and flexibility you need.
- Drag-and-Drop Interface for Easy Survey Creation and Participation: In a typical organization, multiple employees use the online feedback tool. A smart 360 feedback software understands your intent.
Hence, we created it with a drag-and-drop interface so non-coders or inexperienced technology users may create a valid survey questionnaire on the move and participate in the 360 feedback process.
- Extensive Training and Support Resources: Our 360 feedback survey tool comes with many training videos, podcasts, and help files. It ensures the user does not have to depend on others to learn and master specific features in the tool.
It also hosts webinars recurrently to discuss updates and newly introduced capabilities, as is common among the leading providers of feedback tools.
- Active and Excellent Customer Support: QuestionPro 360 feedback platform has all these features and a responsible, helpful, and responsive customer support team.
- Responsive and Attractive User Interface (UI): A good-looking and attractive UI plays a vital role in bringing ease of use to the tool. Therefore, QuestionPro 360 feedback tool has a responsive and attractive UI that makes your survey-building and feedback-gathering journey engaging, appealing, and enjoyable.
300+ free survey templates: sample questions and questionnaires
02. It’s Full of Excellent Features
The 360 feedback tool from QuestionPro is well-known for its extensive range of features that contribute to a thorough and constructive feedback process. Here’s an overview of some of its outstanding features:
- Efficiency and Effectiveness: A 360 feedback software can be a stand-alone platform or a smaller part of a comprehensive feedback survey tool. QuestionPro 360-degree feedback software serves the purpose of achieving your motive with minimum effort and with great results.
- Pre-built templates and Distribution Options: QuestionPro is the ultimate solution for all your needs. Its trusted and effective 360 feedback tool will provide you with ample templates to design the survey.
In addition to that, it will offer you numerous options, like email, QR codes, SMS, etc., to distribute and share your 360 feedback surveys.
- Skip Logic and Branching: A good survey is incomplete if it does not have logic options. On the contrary, the QuestionPro survey platform comes with different logic scenarios and branching options you can utilize to make your surveys engaging, appealing, and result-oriented.
- Built-in Plugins for Easy Survey Distribution and Response Collection: The tool always comes with inbuilt plugins. These plugins will make it easier to distribute your surveys and collect responses within or outside of the organization. These different plugins will save you a lot of effort and hardships in the employee development process.
- Versatile Question Types and Multimedia Support: Even google forms allow you to create feedback forms, but is that enough? What you need is versatility in questions.
QuestionPro feedback tool provides numerous question types, from NPS (Net Promoter Score) to multimedia questions (audios, videos, and images ), single/multiple-choice questions, linker scale, smiley faces to ranking queries, and much more.
03. It has In-built Analysis and Reporting
Say goodbye to the headache of sorting through mountains of feedback data and hello to a streamlined, efficient approach that helps you in making sense of it all. When you can create a survey and distribute it among the selected respondents, it is evident that you want to analyze the responses gathered.
A fully featured 360 feedback tool provides a wholesome analytic platform within the tool. You can unleash the full power of your feedback data with QuestionPro and utilize it to drive significant change in your organization. Here’s an overview of the analysis and reporting features:
- Automated Data Analysis: The new reality of modern feedback technologies is the automated analysis of acquired data at scale with just a few clicks. With the 360-degree feedback platform’s various features and analytic possibilities, anyone utilizing the tool may quickly grasp the data at any point in time.
- Customizable Dashboard and Flexible Report Downloads: An easy 360 feedback management software should have a configurable dashboard to see only the metrics you wish to study in your feedback survey.
With QuestionPro 360-degree feedback management, you may customize the dashboard and download the reports in a variety of formats and personalize them with filters that meet your specific needs.
- Data Quality: A data quality tool is useful for any feedback survey software. Questionpro 360-degree feedback software is a top-notch tool that can distinguish between useful and irrelevant data, allowing you to focus solely on the valuable information that can lead to meaningful insights.
- Grouping and Categorizing: What more could you want when responders may be sorted and categorized according to their level of satisfaction? After all, you can use the results more accurately when you know exactly who is satisfied and who is not.
- Track and Correlate Satisfaction: You will get analytics and reports that reflect the Key Performance Indices or KPIs for easy tracking and correlating customer or employee satisfaction with the different focused areas.
04. It’s Flexible and Customizable
QuestionPro’s 360-degree feedback tool stands out for its remarkable flexibility and extensive customization options. This feature makes it a compelling choice for businesses and organizations seeking a customized approach to their feedback process. Here’s a brief overview of why this aspect makes it an excellent choice:
- Reach and Gather Feedback from a Scattered Audience: Often, you have customers, influencers, and respondents who are not limited to one platform or the same channel you are using. It is hard to reach out to the scattered audience to gather their precious feedback. That’s why you need our 360 feedback tool.
- Seamless Integration: QuestionPro 360 feedback tool is flexible feedback software developed to provide you with diverse integration options, so you do not have to leave any touchpoint that could be accessed to collect valuable feedback data.
- Offline Survey and Mobile Survey Capabilities: How do you plan to collect feedback, or for what purpose are you receiving feedback? It’s one question that makes your journey of finding a suitable feedback tool a lot more straightforward.
If you plan to collect feedback during events, then you need QuestionPro 360-degree feedback platform that supports offline mode or hosts an offline mobile survey app. Additionally, it supports kiosk surveys and tablet surveys, as well.
CREATE A FREE 360 FEEDBACK SURVEY!
Wrapping Up
360-degree feedback tools are commonly used in organizational performance reviews, leadership development programs, and talent management projects. They can be beneficial in building a culture of continuous improvement, boosting communication and employee engagement, and supporting employee development and organizational progress.
The majority of feedback tools promote themselves as online feedback survey-maker tool. However, in the end, you will realize that a survey-maker provides much more than just surveys. For example, a customer feedback survey with a star rating or NPS question would provide you with information about a satisfied customer.
It will also provide you with a list of unhappy customers, which you can pass on to the customer success team to ensure the cause and action items needed for their transformation from dissatisfied to satisfied customers.
One of the best things about trusted 360 feedback software is that it creates the questionnaire and ensures it is adaptable to the respondent.
In short, using QuestionPro as a 360 feedback tool is a win-win situation for both the surveyor and the respondent. It helps to create a relationship with your respondents which is trusted, reliable, respected, and rewarded.
Are you ready to leap of faith? Create your first feedback survey. Book a demo or sign up to get started.
