There’s a secret to growth that nobody truly talks about any longer. Perhaps on the grounds that it’s not new – and it’s not too cool or techy. Or maybe because doing this thing for the most part winds up creating more work. But time and again, this one little “growth hack” will have the greatest effect on developing your business: talking to customers.
At the end of the day, great sales and marketing really just comes down to understanding your customers. And if your competition is able to understand your customers better than you, guess who’s going to end up winning that customer’s business one day? OK. We’ve talked enough about why you should be talking to your customers. Here’s an infographic to show how to actually go out and do it.