To advance the world of experience and surveys, we are continuously working on creating the best-in-class products. Below are some enhancements we are working on that will be released for our users in May.
Plan your research with these features and collect better insights to make smarter decisions.
Survey
Bulk edit options on the workspace
Editing a survey is simple enough, however, there are certain cases when the question may get significantly more complex, and then the UI starts to get in the way. We are creating a new UI and interaction pattern to clean up the UI and make the decision-making contextual.
Default keyboard input type on mobiles and tabs
We are building the capability to set which keyboard type opens by default for a particular input field. Post this implementation, we will set the corresponding keyboard type as per the device on which the survey is being accessed and also allow clients to set custom keyboard types.
SPSS Report Label enhancements
The new labels on the SPSS report will resolve the truncation and formatting issues.
Communities
Technical Updation: Zoom Oauth
We are updating the authentication of the Zoom app that is used in the Video Discussions module. It will include the updated version of Zoom SDK and also the authentication mechanism will be updated from JWT to Oauth.
Workforce
Unique Identifiers (UUIDs) are used in employee engagement survey platforms and HRIS integration to ensure accurate data collection and tracking. They serve as a unique identifier for each employee without revealing their identity, allowing for more honest responses and accurate data tracking across multiple systems.
Customer Experience
Enhanced Closed Loop integration
With this feature, Enhanced Closed Loop will be integrated into the CX platform.
CX Reputation
Inclusion of more filters in exported dashboard
With this enhancement, the additional filters selected before downloading the dashboard will also be added to the exported file post-download.
Other bug fixes and enhancements
Surveys
- SA-11017 – Fixing uploaded file disappearing if we hit Next and then Back button
- SA-10543 – Fixing N/A option issue for Spreadsheet Matrix type question
- SA-11054 – Add logo issue with email templates
- MR-980 – Dashboard filters issue with Page Timer question
- MR-974 – Other option data missing from report data when selected without text
- MR-959 – Issue with Advance quota “not selected” criteria on multi-select
Communities
- CM-3050: Fixing the issue where the include and exclude filters are not working in the invitations.
- CM-2989: Fixing the security issue – “Login As” button (Account Takeover)
- CM-3059 – Fixing the issue for the Mobile application, where the community is appearing blank for the Arabic language.
- CM-3062 – Fixing the strong password length for the mobile application.
Workforce
- WF-3159 : Fixing issue N/A option not getting copied when we copy a survey.
WF-3161 : Updating the features on the profile picture for the portal. - WF-3154 : Updating shows a separate invitation timestamp for the same evaluator for its multiple nominations.
- WF-3151 : Fix issues with edit selection.
- WF-3143 : Adding export report functionality on text and driver analysis.
- WF-3130 : Updating the criteria for a filter to not affect the company overall.
CX
- CX-2208 : Fix the issue of the completion rate widget that shows incorrect data.
- CX-2559 : Fix the issue of multiple overall dashboards created.
- CX-2574 : Fix the issue of a High number of items in the Resting Period.
- CX-2544 : Fix the issue of the Filter not working when the report link is shared.
- CX-2545 : Fix the issue of the CX Dashboard password reset link issue.
- CX-2570 : Fix the issue with reminder emails.
CX Reputation
- 85zrvm8x9 – Add support to display Trustscore as a widget for Trustpilot integration.
- 85zrvm8r9 – Add support to handle edge cases to avoid application crashes.
- 85zrvmapy – Fix the issue of the sentiment ratio widget, the colors should indicate the percentage of positive sentiments.
- 85zrvm8ed – Fix the issue with the sentiment trend widget that displays negative integers on the x-axis.
- 85zrvm86r – Fix the issue with the overall rating widget displaying incorrect data.
We’re as excited as you are to see how our products offer a better experience to your respondents, customers, and employees!
As always, we’d love to hear your experiences and suggestions at [email protected].