{"id":361251,"date":"2022-06-15T04:14:29","date_gmt":"2022-06-15T11:14:29","guid":{"rendered":"https:\/\/qa-release.questionpro.com\/blog\/?p=361251"},"modified":"2022-06-15T04:14:29","modified_gmt":"2022-06-15T11:14:29","slug":"net-promoter-score-survey","status":"publish","type":"post","link":"https:\/\/qa-release.questionpro.com\/blog\/ar\/net-promoter-score-survey\/","title":{"rendered":"\u0645\u0627 \u0647\u0648 \u0645\u0633\u062d \u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0631\u0648\u064a\u062c"},"content":{"rendered":"<h3><span style=\"font-weight: 400;\">\u0645\u0627 \u0647\u0648 \u0645\u0633\u062d \u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0631\u0648\u064a\u062c (NPS)\u061f<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u064a\u062a\u0643\u0648\u0646 \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0631\u0648\u064a\u062c (NPS) \u0645\u0646 \u0633\u0624\u0627\u0644 \u0648\u0627\u062d\u062f \u064a\u0642\u064a\u0633 \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u0642\u064a\u0627\u0645 \u0639\u0645\u0644\u0627\u0626\u0643 \u0628\u0625\u062d\u0627\u0644\u0629 \u0623\u0639\u0645\u0627\u0644\u0643 \u0625\u0644\u0649 \u0627\u0644\u0622\u062e\u0631\u064a\u0646. \u0625\u0646\u0647 \u0645\u0624\u0634\u0631 \u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0648\u0644\u0627\u0621 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629. \u064a\u062a\u0645 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0625\u062c\u0627\u0628\u0627\u062a \u0627\u0633\u062a\u0637\u0644\u0627\u0639 NPS \u0644\u062a\u0648\u0644\u064a\u062f \u062f\u0631\u062c\u0629 \u062a\u062a\u0631\u0627\u0648\u062d \u0645\u0646 -100 \u0625\u0644\u0649 100. \u064a\u062a\u0645 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u062f\u0631\u062c\u0629 NPS \u0644\u062a\u0635\u0646\u064a\u0641 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0633\u0627\u0639\u062f\u0629 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0639\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0631\u0628\u062a\u0647\u0645.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u0645\u0631\u0648\u062c NPS \u0633\u0624\u0627\u0644 \u0627\u0633\u062a\u0642\u0635\u0627\u0621<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">NPS \u062a\u062a\u0643\u0648\u0646 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a NPS \u0627\u0644\u0646\u0645\u0648\u0630\u062c\u064a\u0629 \u0645\u0646 \u0633\u0624\u0627\u0644 \u0648\u0627\u062d\u062f \u0641\u0642\u0637.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">\u0628\u0627\u0644\u0646\u0638\u0631 \u0625\u0644\u0649 \u062a\u062c\u0631\u0628\u062a\u0643 \u0627\u0644\u0643\u0627\u0645\u0644\u0629 \u0645\u0639 \u0634\u0631\u0643\u062a\u0646\u0627 \u060c \u0645\u0627 \u0645\u062f\u0649 \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u0623\u0646 \u062a\u0648\u0635\u064a \u0635\u062f\u064a\u0642\u0643 \u0623\u0648 \u0632\u0645\u064a\u0644\u0643 \u0628\u0646\u0627\u061f<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">\u064a\u062a\u0645 \u062a\u0631\u062a\u064a\u0628 \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0625\u062c\u0627\u0628\u0629 \u0623\u0641\u0642\u064a\u064b\u0627 \u0639\u0644\u0649 \u0645\u0642\u064a\u0627\u0633 \u0645\u0646 0 \u0625\u0644\u0649 10.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-114316 aligncenter\" src=\"https:\/\/qa-release.questionpro.com\/blog\/wp-content\/uploads\/2018\/08\/eNPS-question.png\" alt=\"employee net promoter score question\" width=\"942\" height=\"173\" \/><\/p>\n<p><span style=\"font-weight: 400;\">\u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0627\u0644\u0646\u062a\u064a\u062c\u0629 \u060c \u064a\u0642\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0625\u062d\u062f\u0649 \u0627\u0644\u0641\u0626\u0627\u062a \u0627\u0644\u062b\u0644\u0627\u062b.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0627\u0644\u0645\u0631\u0648\u062c\u064a\u0646<\/b><span style=\"font-weight: 400;\">: \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0630\u064a\u0646 \u064a\u0642\u064a\u0645\u0648\u0646 9 \u0623\u0648 10 \u0648\u064a\u0643\u0648\u0646\u0648\u0646 \u0633\u0639\u062f\u0627\u0621 \u0628\u062e\u062f\u0645\u0627\u062a\u0643. \u0625\u0646\u0647\u0645 \u0645\u062a\u062d\u0645\u0633\u0648\u0646 \u0645\u062e\u0644\u0635\u0648\u0646 \u0648\u0642\u062f \u064a\u062b\u0628\u062a\u0648\u0646 \u0623\u0646\u0647\u0645 \u0645\u0628\u0634\u0631\u0648\u0646 \u0644\u0639\u0645\u0644\u0643. \u0645\u0646 \u0627\u0644\u0645\u0631\u062c\u062d \u062c\u062f\u064b\u0627 \u0623\u0646 \u064a\u0648\u0635\u0648\u0627 \u0628\u0634\u0631\u0643\u062a\u0643 \u0644\u0644\u0623\u0634\u062e\u0627\u0635 \u0641\u064a \u062f\u0648\u0627\u0626\u0631\u0647\u0645 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a\u0629 \u0623\u0648 \u0627\u0644\u0645\u0647\u0646\u064a\u0629.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0627\u0644\u0633\u0644\u0628\u064a\u0648\u0646<\/b><span style=\"font-weight: 400;\">: \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0630\u064a\u0646 \u064a\u0642\u064a\u0645\u0648\u0646 7 \u0623\u0648 8 \u0648\u0644\u062f\u064a\u0647\u0645 \u062e\u0628\u0631\u0629 \u0645\u062a\u0648\u0633\u0637\u0629 \u0645\u0639 \u0634\u0631\u0643\u062a\u0643. \u0625\u0646\u0647\u0645 \u0631\u0627\u0636\u0648\u0646 \u0639\u0646 \u062e\u062f\u0645\u0627\u062a\u0643 \u0648\u0644\u0643\u0646\u0647\u0645 \u0642\u062f \u064a\u063a\u064a\u0631\u0648\u0646 \u0645\u0646\u0627\u0641\u0633\u064a\u0643 \u0625\u0630\u0627 \u0623\u062a\u064a\u062d\u062a \u0644\u0647\u0645 \u0627\u0644\u0641\u0631\u0635\u0629. \u0644\u062f\u064a\u0647\u0645 \u0645\u0648\u0642\u0641 \u0645\u062d\u0627\u064a\u062f &#8211; \u0644\u0646 \u064a\u0646\u0634\u0631\u0648\u0627 \u0643\u0644\u0627\u0645\u064b\u0627 \u0633\u0644\u0628\u064a\u064b\u0627 \u0648\u0644\u0643\u0646 \u0644\u0646 \u064a\u0631\u0648\u062c\u0648\u0627 \u0644\u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0623\u064a\u0636\u064b\u0627.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0627\u0644\u0646\u0627\u0642\u062f<\/b><span style=\"font-weight: 400;\">: \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0630\u064a\u0646 \u064a\u0642\u0644 \u062a\u0642\u064a\u064a\u0645\u0647\u0645 \u0639\u0646 6 \u0633\u0646\u0648\u0627\u062a \u0648\u063a\u064a\u0631 \u0631\u0627\u0636\u064a\u0646 \u0639\u0646 \u0645\u0646\u062a\u062c\u0627\u062a\u0643 \u0623\u0648 \u062e\u062f\u0645\u0627\u062a\u0643. \u064a\u0634\u0627\u0631\u0643\u0648\u0646 \u062a\u062c\u0627\u0631\u0628\u0647\u0645 \u0627\u0644\u0633\u064a\u0626\u0629 \u0645\u0639 \u0627\u0644\u0622\u062e\u0631\u064a\u0646 \u0648\u064a\u0636\u0631\u0648\u0646 \u0628\u0633\u0645\u0639\u0629 \u0627\u0644\u0634\u0631\u0643\u0629. \u0644\u0627 \u064a\u0631\u063a\u0628\u0648\u0646 \u0641\u064a \u0625\u0639\u0627\u062f\u0629 \u0634\u0631\u0627\u0621 \u0645\u0646\u062a\u062c\u0627\u062a\u0643 \u0623\u0648 \u062e\u062f\u0645\u0627\u062a\u0643 \u0648\u0633\u064a\u062b\u0628\u0637\u0648\u0646 \u0639\u0632\u064a\u0645\u0629 \u0627\u0644\u0622\u062e\u0631\u064a\u0646 \u0623\u064a\u0636\u064b\u0627.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u062d\u0633\u0627\u0628 \u0646\u0642\u0627\u0637 \u0627\u0644\u0645\u0631\u0648\u062c \u0627\u0644\u0635\u0627\u0641\u064a \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0635\u064a\u063a\u0629<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u064a\u0645\u0643\u0646\u0643 \u062d\u0633\u0627\u0628 NPS \u0639\u0646 \u0637\u0631\u064a\u0642 \u0637\u0631\u062d \u0627\u0644\u0646\u0633\u0628\u0629 \u0627\u0644\u0645\u0626\u0648\u064a\u0629 \u0644\u0644\u0645\u0646\u062a\u0642\u062f\u064a\u0646 \u0645\u0646 \u0627\u0644\u0646\u0633\u0628\u0629 \u0627\u0644\u0645\u0626\u0648\u064a\u0629 \u0644\u0644\u0645\u0631\u0648\u062c\u064a\u0646.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0644\u062d\u0633\u0627\u0628 \u0639\u062f\u062f \u0627\u0644\u0645\u0631\u0648\u062c\u064a\u0646 \u060c \u0627\u0637\u0631\u062d \u0639\u062f\u062f \u0627\u0644\u0633\u0644\u0628\u064a\u064a\u0646 \u0648\u0627\u0644\u0645\u0646\u062a\u0642\u062f\u064a\u0646 \u0645\u0646 \u0625\u062c\u0645\u0627\u0644\u064a \u0627\u0644\u0645\u0633\u062a\u062c\u064a\u0628\u064a\u0646.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0627\u0633\u062a\u0643\u0634\u0641: <\/span><a href=\"https:\/\/qa-release.questionpro.com\/blog\/nps-considered-good-net-promoter-score\/\"><span style=\"font-weight: 400;\">\u0645\u0627 \u0647\u0648 \u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0631\u0648\u064a\u062c \u0627\u0644\u062c\u064a\u062f\u061f<\/span><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">\u0645\u062b\u0627\u0644 \u0639\u0644\u0649 \u0633\u0624\u0627\u0644 \u0639\u0646 \u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0631\u0648\u064a\u062c:<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u0636\u0639 \u0641\u064a \u0627\u0639\u062a\u0628\u0627\u0631\u0643 \u0627\u0644\u0645\u0642\u0647\u0649 \u0627\u0644\u0630\u064a \u064a\u0631\u064a\u062f \u062d\u0633\u0627\u0628 \u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u0645\u0631\u0648\u062c \u0644\u0645\u062a\u062c\u0631\u0647. \u0633\u062a\u0645\u0646\u062d\u0647\u0645 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0646\u0638\u0631\u0629 \u062b\u0627\u0642\u0628\u0629 \u0644\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u062f\u0649 \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u0642\u064a\u0627\u0645 \u0639\u0645\u0644\u0627\u0626\u0647\u0645 \u0628\u0625\u062d\u0627\u0644\u0629 \u0627\u0644\u0645\u0642\u0647\u0649 \u0627\u0644\u062e\u0627\u0635 \u0628\u0647\u0645 \u0625\u0644\u0649 \u0627\u0644\u0622\u062e\u0631\u064a\u0646.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0628\u0627\u0641\u062a\u0631\u0627\u0636 \u0623\u0646\u0647\u0645 \u0637\u0631\u062d\u0648\u0627 \u0623\u0633\u0626\u0644\u0629 NPS \u0639\u0644\u0649 100 \u0639\u0645\u064a\u0644 \u060c \u0635\u0646\u0641 40 \u0645\u0646\u0647\u0645 \u0645\u0646\u062a\u062c\u0627\u062a\u0647\u0645 \u0648\u062e\u062f\u0645\u0627\u062a\u0647\u0645 9 \u060c \u0648 20 \u0645\u064f\u0635\u0646\u0651\u0641\u064b\u0627 10 \u060c \u0648 20 \u0645\u064f\u0635\u0646\u0651\u0641\u064b\u0627 7 \u060c \u0648 10 \u0645\u064f\u0635\u0646\u0651\u0641\u064a\u0646 8 \u060c \u0648 10 \u0639\u0645\u0644\u0627\u0621 \u0645\u064f\u0635\u0646\u0641\u064a\u0646 6 \u0623\u0648 \u0623\u0642\u0644.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0644\u0630\u0644\u0643 \u060c \u062a\u0635\u0646\u064a\u0641 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u0627\u0644\u0646\u062d\u0648 \u0627\u0644\u062a\u0627\u0644\u064a.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0627\u0644\u0645\u0631\u0648\u062c\u064a\u0646 = 40 + 20 (\u0627\u0644\u062a\u0635\u0646\u064a\u0641 9 \u0648\u0645\u0627 \u0641\u0648\u0642)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0627\u0644\u0633\u0644\u0628\u064a\u0648\u0646 = 20 + 20 (\u0627\u0644\u062a\u0642\u064a\u064a\u0645 7-8)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0627\u0644\u0645\u0646\u062a\u0642\u0635\u0648\u0646 = 10 (\u0627\u0644\u062a\u0635\u0646\u064a\u0641 6 \u0648\u0645\u0627 \u062f\u0648\u0646)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u064a\u0645\u0643\u0646 \u0644\u0634\u0631\u0643\u0629 \u0627\u0644\u0645\u0642\u0647\u0649 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u062f\u0631\u062c\u0629 NPS \u0644\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0627\u0644\u0633\u0644\u0628\u064a\u064a\u0646 \u0648\u0627\u0644\u0645\u0646\u062a\u0642\u062f\u064a\u0646 \u0644\u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u0645\u0632\u064a\u062f \u0639\u0646 \u0645\u062e\u0627\u0648\u0641\u0647\u0645. \u064a\u0645\u0643\u0646\u0647\u0645 \u0627\u0644\u0639\u0645\u0644 \u0639\u0644\u0649 \u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0648\u0627\u0644\u062a\u0623\u0643\u062f \u0645\u0646 \u062a\u0645\u062a\u0639 \u0639\u0645\u0644\u0627\u0626\u0647\u0645 \u0628\u062a\u062c\u0631\u0628\u0629 \u0631\u0627\u0626\u0639\u0629. \u0633\u062a\u0633\u0627\u0639\u062f\u0647\u0645 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u062a\u062d\u062f\u064a\u062f \u0623\u0648\u0644\u0648\u064a\u0627\u062a \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0648\u0627\u0643\u062a\u0633\u0627\u0628 \u0631\u0624\u0649 \u062d\u0648\u0644 \u0627\u0644\u0623\u0645\u0648\u0631 \u0627\u0644\u0623\u0643\u062b\u0631 \u0623\u0647\u0645\u064a\u0629 \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0647\u0645.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0644\u0646\u0641\u062a\u0631\u0636 \u0623\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0633\u0644\u0628\u064a\u064a\u0646 \u0648\u0627\u0644\u0645\u0646\u062a\u0642\u062f\u064a\u0646 \u064a\u0634\u0639\u0631\u0648\u0646 \u0623\u0646 \u0627\u0644\u0645\u062a\u062c\u0631 \u0628\u062d\u0627\u062c\u0629 \u0625\u0644\u0649 \u0625\u0636\u0627\u0621\u0629 \u0648\u0643\u0631\u0627\u0633\u064a \u0623\u0641\u0636\u0644. \u0648\u0628\u0627\u0644\u062a\u0627\u0644\u064a \u060c \u0641\u0625\u0646 \u0646\u0642\u0627\u0637 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0647\u0630\u0647 \u062a\u0642\u0648\u062f \u062f\u0631\u062c\u0629 NPS.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0633\u064a\u0633\u0627\u0639\u062f \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0645\u062d\u0631\u0643 \u0627\u0644\u0631\u0626\u064a\u0633\u064a \u0627\u0644\u0645\u0642\u0647\u0649 \u0639\u0644\u0649 \u0641\u0647\u0645 \u062c\u0645\u0647\u0648\u0631\u0647\u0645 \u0627\u0644\u0645\u0633\u062a\u0647\u062f\u0641 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644 \u0648\u0645\u0627 \u0647\u0648 \u0627\u0644\u0646\u0647\u062c \u0627\u0644\u0630\u064a \u064a\u062c\u0628 \u0639\u0644\u064a\u0647\u0645 \u0627\u062a\u0628\u0627\u0639\u0647 \u0644\u0634\u0631\u0627\u0626\u062d \u0645\u062e\u062a\u0644\u0641\u0629 \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u0623\u0646\u0648\u0627\u0639 \u0623\u0633\u0626\u0644\u0629 \u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0631\u0648\u064a\u062c<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u0627\u0639\u062a\u0645\u0627\u062f\u064b\u0627 \u0639\u0644\u0649 \u0639\u0645\u0642 \u0627\u0644\u0623\u0641\u0643\u0627\u0631 \u0627\u0644\u062a\u064a \u0633\u064a\u062a\u0645 \u062c\u0645\u0639\u0647\u0627 \u060c \u064a\u062a\u0645 \u062a\u0635\u0646\u064a\u0641 \u0623\u0633\u0626\u0644\u0629 NPS \u0625\u0644\u0649 \u0646\u0648\u0639\u064a\u0646.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0633\u0624\u0627\u0644 NPS \u0627\u0644\u0623\u0633\u0627\u0633\u064a<\/b><span style=\"font-weight: 400;\">: \u064a\u064f\u0637\u0644\u0628 \u0645\u0646 \u0627\u0644\u0645\u0633\u062a\u062c\u064a\u0628\u064a\u0646 \u0627\u0644\u062a\u0642\u064a\u064a\u0645 \u0639\u0644\u0649 \u0645\u0642\u064a\u0627\u0633 \u0645\u0646 0 \u0625\u0644\u0649 10. \u062a\u062a\u0643\u0648\u0646 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a NPS \u0645\u0639 \u0647\u0630\u0647 \u0627\u0644\u0623\u0646\u0648\u0627\u0639 \u0645\u0646 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0645\u0646 \u0633\u0624\u0627\u0644 \u0648\u0627\u062d\u062f \u0641\u0642\u0637.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>NPS plus question <\/b><span style=\"font-weight: 400;\">: NPS plus question type \u0639\u0628\u0627\u0631\u0629 \u0639\u0646 \u0645\u0632\u064a\u062c \u0645\u0646 NPS \u0648\u0627\u0644\u0633\u0628\u0628 \u0627\u0644\u062c\u0630\u0631\u064a \u0648\u0627\u0644\u062a\u0639\u0644\u064a\u0642\u0627\u062a. \u064a\u062a\u064a\u062d \u0644\u0644\u0645\u0633\u062a\u062c\u064a\u0628\u064a\u0646 \u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0623\u0633\u0628\u0627\u0628 \u0627\u0644\u0643\u0627\u0645\u0646\u0629 \u0648\u0631\u0627\u0621 \u062a\u0635\u0646\u064a\u0641\u0647\u0645 \u0648\u062a\u0642\u062f\u064a\u0645 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0645\u0641\u0635\u0644\u0629 \u0639\u0628\u0631 \u0645\u0631\u0628\u0639 \u0627\u0644\u062a\u0639\u0644\u064a\u0642\u0627\u062a.<\/span><\/li>\n<\/ol>\n<h3><span style=\"font-weight: 400;\">\u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0627\u062a \u0633\u0624\u0627\u0644 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 Net Promoter Score<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u062d\u0633\u0627\u0628 NPS \u0627\u0644\u0625\u062c\u0645\u0627\u0644\u064a \u0644\u0645\u0624\u0633\u0633\u062a\u0643 \u060c \u064a\u0645\u0643\u0646\u0643 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0633\u0624\u0627\u0644 NPS \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u062a\u0642\u064a\u064a\u0645\u0627\u062a \u0644\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0623\u0648 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0623\u0648 \u0645\u0648\u0642\u0639 \u0627\u0644\u0648\u064a\u0628 \u0623\u0648 \u0627\u0644\u0645\u062a\u062c\u0631 \u0623\u0648 \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0628\u064a\u0646\u0645\u0627 \u064a\u062a\u0645 \u0625\u062c\u0631\u0627\u0621 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a NPS \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u060c \u064a\u0645\u0643\u0646\u0643 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0623\u0633\u0626\u0644\u0629 NPS \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0623\u064a\u0636\u064b\u0627. \u062a\u064f\u0639\u0631\u0641 \u0627\u0644\u0646\u062a\u064a\u062c\u0629 \u0627\u0644\u0646\u0627\u062a\u062c\u0629 \u0628\u0627\u0633\u0645 NPS \u0644\u0644\u0645\u0648\u0638\u0641 (eNPS). \u064a\u0642\u064a\u0633 eNPS \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u0642\u064a\u0627\u0645 \u0645\u0648\u0638\u0641\u064a\u0643 \u0628\u0625\u062d\u0627\u0644\u0629 \u0645\u0643\u0627\u0646 \u0639\u0645\u0644\u0643 \u0625\u0644\u0649 \u0623\u0635\u062f\u0642\u0627\u0626\u0647\u0645. \u0625\u0646\u0647 \u0645\u0624\u0634\u0631 \u0644\u0635\u062d\u0629 \u0627\u0644\u0645\u0648\u0638\u0641 \u0648\u0631\u062f\u0648\u062f \u0627\u0644\u0641\u0639\u0644 \u0639\u0644\u0649 \u0628\u064a\u0626\u0629 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0639\u0627\u0645\u0629.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u062a\u062d\u0633\u064a\u0646<\/b><span style=\"font-weight: 400;\">\u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621: \u0628\u062f\u0648\u0646 \u0645\u0633\u062d NPS \u060c \u0633\u064a\u0643\u0648\u0646 \u0645\u0646 \u0627\u0644\u0635\u0639\u0628 \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0641\u0643\u0631\u0629 \u0648\u0627\u0636\u062d\u0629 \u0639\u0646 \u0639\u062f\u062f \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u0627\u0644\u0645\u0631\u0648\u062c\u064a\u0646 \u0648\u0627\u0644\u0633\u0644\u0628\u064a\u064a\u0646 \u0648\u0627\u0644\u0645\u0646\u062a\u0642\u062f\u064a\u0646. \u064a\u0633\u0647\u0651\u0644 \u0633\u0624\u0627\u0644 NPS \u0645\u0639\u0631\u0641\u0629 \u0645\u0627 \u0625\u0630\u0627 \u0643\u0646\u062a \u0628\u062d\u0627\u062c\u0629 \u0625\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u0625\u062c\u0645\u0627\u0644\u064a\u0629. \u0641\u064a \u0643\u062b\u064a\u0631 \u0645\u0646 \u0627\u0644\u0623\u062d\u064a\u0627\u0646 \u060c \u062a\u0643\u0648\u0646 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0633\u064a\u0626\u0629 \u0645\u0633\u0624\u0648\u0644\u0629 \u0639\u0646 \u0627\u0646\u062e\u0641\u0627\u0636 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u060c \u0648\u0648\u0644\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u060c \u0648\u0646\u0633\u0628\u0629 \u0639\u0627\u0644\u064a\u0629 \u0645\u0646 \u0627\u0644\u0645\u0646\u062a\u0642\u062f\u064a\u0646. \u0642\u0645 \u0628\u062a\u0636\u0645\u064a\u0646 \u0623\u0633\u0626\u0644\u0629 \u0645\u0641\u062a\u0648\u062d\u0629 \u0641\u064a \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a\u0643 \u0644\u062c\u0645\u0639 \u062a\u0639\u0644\u064a\u0642\u0627\u062a \u0645\u0641\u0635\u0644\u0629 \u0648\u0645\u0634\u0627\u0631\u0643\u062a\u0647\u0627 \u0645\u0639 \u0645\u0645\u062b\u0644\u064a \u0627\u0644\u062e\u0637 \u0627\u0644\u0623\u0645\u0627\u0645\u064a. \u0633\u064a\u0633\u0627\u0639\u062f\u0647\u0645 \u0647\u0630\u0627 \u0639\u0644\u0649 \u062d\u0644 \u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0623\u063a\u0644\u0642 \u062d\u0644\u0642\u0629 \u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a<\/b><span style=\"font-weight: 400;\">: \u064a\u0645\u0643\u0646\u0643 \u062f\u0645\u062c \u0633\u0624\u0627\u0644 NPS \u0645\u0639 \u0633\u0624\u0627\u0644 \u0646\u0635\u064a \u0645\u0641\u062a\u0648\u062d \u0644\u0644\u0633\u0645\u0627\u062d \u0644\u0644\u0645\u0633\u062a\u062c\u064a\u0628\u064a\u0646 \u0628\u0645\u0634\u0627\u0631\u0643\u0629 \u0645\u0644\u0627\u062d\u0638\u0627\u062a\u0647\u0645 \u0627\u0644\u062a\u0641\u0635\u064a\u0644\u064a\u0629. \u064a\u0645\u0643\u0646\u0647\u0645 \u0627\u0644\u0633\u0645\u0627\u062d \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0628\u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u0645\u0632\u064a\u062f \u0639\u0646 \u062a\u0648\u0642\u0639\u0627\u062a\u0647\u0645 \u0648\u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u062d\u0633\u064a\u0646.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u062a\u0648\u0642\u0639\u0627\u062a \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a<\/b><span style=\"font-weight: 400;\">: \u062a\u0634\u064a\u0631 \u062f\u0631\u062c\u0629 NPS \u0627\u0644\u062c\u064a\u062f\u0629 \u0623\u064a\u0636\u064b\u0627 \u0625\u0644\u0649 \u0623\u0646\u0647 \u0645\u0646 \u0627\u0644\u0645\u062d\u062a\u0645\u0644 \u0623\u0646 \u064a\u0634\u062a\u0631\u064a \u0639\u0645\u0644\u0627\u0624\u0643 \u0627\u0644\u062d\u0627\u0644\u064a\u0648\u0646 \u0645\u0646\u062a\u062c\u0627\u062a\u0643 \u0641\u064a \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644 \u0623\u064a\u0636\u064b\u0627. \u064a\u0645\u0643\u0651\u0646\u0643 \u0645\u0646 \u062a\u0648\u0642\u0639 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644\u064a\u0629 \u0648\u062a\u062e\u0637\u064a\u0637 \u0623\u0641\u0639\u0627\u0644\u0643 \u0648\u0641\u0642\u064b\u0627 \u0644\u0630\u0644\u0643.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0625\u0646\u0634\u0627\u0621 \u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0645\u0628\u064a\u0639\u0627\u062a \u0648\u062a\u0633\u0648\u064a\u0642<\/b><span style=\"font-weight: 400;\">: \u064a\u0645\u0643\u0646\u0643 \u0632\u064a\u0627\u062f\u0629 \u0645\u0628\u064a\u0639\u0627\u062a \u0645\u0646\u062a\u062c\u0627\u062a\u0643 \u0648\u062e\u062f\u0645\u0627\u062a\u0643 \u0623\u0648 \u0628\u064a\u0639\u0647\u0627 \u0625\u0644\u0649 \u0627\u0644\u0645\u0631\u0648\u062c\u064a\u0646. \u0641\u064a \u0628\u0639\u0636 \u0627\u0644\u0623\u062d\u064a\u0627\u0646 \u060c \u0642\u062f \u064a\u0624\u062f\u064a \u062a\u062b\u0642\u064a\u0641 \u0627\u0644\u0645\u0646\u062a\u0642\u062f\u064a\u0646 \u062d\u0648\u0644 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0648\u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629 \u0644\u0647\u0645 \u0625\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0631\u0628\u062a\u0647\u0645. \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0639\u0631\u0636 \u0627\u0644\u062d\u0645\u0644\u0629 \u0627\u0644\u062a\u0633\u0648\u064a\u0642\u064a\u0629 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629 \u0627\u0644\u062d\u0644\u0648\u0644 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629 \u0644\u0644\u062c\u0645\u0647\u0648\u0631 \u0627\u0644\u0645\u0646\u0627\u0633\u0628. \u0645\u0639 \u0641\u0635\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0641\u0626\u0627\u062a \u0645\u062e\u062a\u0644\u0641\u0629 \u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0645\u0633\u0648\u0642\u064a\u0646 \u0625\u0646\u0634\u0627\u0621 \u062d\u0645\u0644\u0627\u062a \u0645\u0633\u062a\u0647\u062f\u0641\u0629 \u0644\u0643\u0644 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u0623\u0634\u062e\u0627\u0635.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u0645\u0632\u0627\u064a\u0627 \u0633\u0624\u0627\u0644 \u0627\u0633\u062a\u0637\u0644\u0627\u0639<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0648\u0627\u0644\u0631\u062f<\/b><span style=\"font-weight: 400;\">: \u0633\u0624\u0627\u0644 NPS \u0633\u0647\u0644 \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0644\u0628\u0627\u062d\u062b\u064a \u0627\u0644\u0633\u0648\u0642. \u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0633\u062d\u0628 \u0646\u0648\u0639 \u0627\u0644\u0633\u0624\u0627\u0644 \u0648\u0625\u0641\u0644\u0627\u062a\u0647 \u0641\u064a \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u0644\u0625\u0646\u0634\u0627\u0621 \u0627\u0633\u062a\u0628\u064a\u0627\u0646 NPS. \u064a\u062c\u0628 \u0639\u0644\u0649 \u0627\u0644\u0645\u0633\u062a\u062c\u064a\u0628\u064a\u0646 \u0627\u0644\u0646\u0642\u0631 \u0641\u0648\u0642 \u0623\u062d\u062f \u062e\u064a\u0627\u0631\u0627\u062a \u0627\u0644\u0625\u062c\u0627\u0628\u0629 \u0644\u0625\u0631\u0633\u0627\u0644 \u0631\u062f\u0648\u062f\u0647\u0645. \u0644\u0627 \u064a\u0633\u062a\u063a\u0631\u0642 \u0627\u0644\u0623\u0645\u0631 \u0627\u0644\u0643\u062b\u064a\u0631 \u0645\u0646 \u0627\u0644\u0648\u0642\u062a \u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0645\u0644\u0627\u062d\u0638\u0627\u062a\u0647\u0645.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629<\/b><span style=\"font-weight: 400;\">: \u062a\u0648\u0641\u0631 \u0627\u0644\u0625\u062c\u0627\u0628\u0627\u062a \u0639\u0644\u0649 \u0633\u0624\u0627\u0644 NPS \u0631\u0624\u0649 \u062d\u0648\u0644 \u0643\u064a\u0641\u064a\u0629 \u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0632\u064a\u0627\u062f\u0629 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0645\u0646 \u0627\u0644\u0645\u0631\u062c\u062d \u062c\u062f\u064b\u0627 \u0623\u0646 \u064a\u0643\u0648\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0633\u0639\u062f\u0627\u0621 \u0647\u0645 \u0633\u0641\u0631\u0627\u0621 \u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0648\u0623\u0646 \u064a\u0631\u0648\u062c\u0648\u0627 \u0644\u0639\u0645\u0644\u0643 \u062f\u0648\u0646 \u0625\u0646\u0641\u0627\u0642 \u0623\u064a \u0645\u0648\u0627\u0631\u062f \u0645\u062f\u0641\u0648\u0639\u0629.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062d\u0627\u0644\u064a\u064a\u0646<\/b><span style=\"font-weight: 400;\">: \u0645\u0646 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062d\u0627\u0644\u064a\u064a\u0646 \u0628\u062f\u0644\u0627\u064b \u0645\u0646 \u0627\u0643\u062a\u0633\u0627\u0628 \u0639\u0645\u064a\u0644 \u062c\u062f\u064a\u062f. \u064a\u0633\u0627\u0639\u062f\u0643 \u0633\u0624\u0627\u0644 \u0627\u0633\u062a\u0637\u0644\u0627\u0639 NPS \u0641\u064a \u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u063a\u064a\u0631 \u0627\u0644\u0631\u0627\u0636\u064a\u0646. \u0633\u064a\u0636\u0645\u0646 \u0627\u0644\u0639\u0645\u0644 \u0639\u0644\u0649 \u0645\u0644\u0627\u062d\u0638\u0627\u062a\u0647\u0645 \u0627\u0633\u062a\u0645\u0631\u0627\u0631\u0647\u0645 \u0641\u064a \u0634\u0631\u0627\u0621 \u0645\u0646\u062a\u062c\u0627\u062a\u0643 \u0623\u0648 \u062e\u062f\u0645\u0627\u062a\u0643.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0642\u0627\u0631\u0646 \u0645\u0639 \u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u0635\u0646\u0627\u0639\u0629<\/b><span style=\"font-weight: 400;\">: \u0627\u0639\u0631\u0641 \u0643\u064a\u0641 \u062a\u0642\u0641 \u0641\u064a \u0627\u0644\u0633\u0648\u0642 \u0627\u0644\u0645\u0633\u062a\u0647\u062f\u0641\u0629 \u0648\u0642\u0627\u0631\u0646 \u062f\u0631\u062c\u0629 NPS \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643 \u0645\u0639 \u0642\u0627\u062f\u0629 \u0627\u0644\u0635\u0646\u0627\u0639\u0629. \u0633\u064a\u0633\u0627\u0639\u062f\u0643 \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0645\u0642\u0627\u0631\u0646 \u0639\u0644\u0649 \u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u062b\u063a\u0631\u0627\u062a \u0648\u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u062a\u064a \u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u062a\u062d\u0633\u064a\u0646\u0647\u0627.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0645\u0627 \u0647\u0648 \u0645\u0633\u062d \u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0631\u0648\u064a\u062c (NPS)\u061f \u064a\u062a\u0643\u0648\u0646 \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0631\u0648\u064a\u062c (NPS) \u0645\u0646 \u0633\u0624\u0627\u0644 \u0648\u0627\u062d\u062f \u064a\u0642\u064a\u0633 \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u0642\u064a\u0627\u0645 \u0639\u0645\u0644\u0627\u0626\u0643 [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":122365,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_focuskw":"\u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u0645\u0631\u0648\u062c","_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"\u062a\u0639\u0644\u0645 \u0643\u0644 \u0634\u064a\u0621 \u0639\u0646 \u0623\u0633\u0626\u0644\u0629 \u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0631\u0648\u064a\u062c (NPS) \u0645\u0639 \u0627\u0644\u0623\u0645\u062b\u0644\u0629. \u0642\u0645 \u0628\u0642\u064a\u0627\u0633 \u0648\u0644\u0627\u0621 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0648\u062a\u0648\u0635\u064a\u0627\u062a \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0633\u0624\u0627\u0644 \u0627\u0644\u0645\u0631\u0648\u062c \u0627\u0644\u0635\u0627\u0641\u064a. \u0627\u062d\u0635\u0644 \u0639\u0644\u0649 \u0641\u0647\u0645 \u0648\u0627\u0636\u062d \u0644\u0635\u064a\u063a\u0629 \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0631\u0648\u064a\u062c \u0627\u0644\u0635\u0627\u0641\u064a \u0627\u0644\u0639\u0627\u0644\u0645\u064a\u0629 \u0644\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0645\u0631\u0648\u062c\u064a\u0646 \u0648\u0627\u0644\u0633\u0644\u0628\u064a\u064a\u0646 \u0648\u0627\u0644\u0645\u0646\u062a\u0642\u062f\u064a\u0646.","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[228],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ 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