{"id":797466,"date":"2020-08-16T08:31:23","date_gmt":"2020-08-16T08:31:23","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%d9%83%d9%8a%d9%81%d9%8a%d8%a9-%d8%a8%d9%86%d8%a7%d8%a1-%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d9%85%d9%85%d8%aa%d8%a7%d8%b2-%d9%84%d9%85%d8%b3%d8%ad-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1-%d9%81\/"},"modified":"2020-08-16T08:31:23","modified_gmt":"2020-08-16T08:31:23","slug":"%d9%83%d9%8a%d9%81%d9%8a%d8%a9-%d8%a8%d9%86%d8%a7%d8%a1-%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d9%85%d9%85%d8%aa%d8%a7%d8%b2-%d9%84%d9%85%d8%b3%d8%ad-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1-%d9%81","status":"publish","type":"post","link":"https:\/\/qa-release.questionpro.com\/blog\/ar\/%d9%83%d9%8a%d9%81%d9%8a%d8%a9-%d8%a8%d9%86%d8%a7%d8%a1-%d8%a8%d8%b1%d9%86%d8%a7%d9%85%d8%ac-%d9%85%d9%85%d8%aa%d8%a7%d8%b2-%d9%84%d9%85%d8%b3%d8%ad-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1-%d9%81\/","title":{"rendered":"\u0643\u064a\u0641\u064a\u0629 \u0628\u0646\u0627\u0621 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style=\"font-weight: 400;\">\u0645\u0646 \u0627\u0644\u062c\u064a\u062f \u062a\u062e\u0635\u064a\u0635 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u0644\u062a\u062a\u0648\u0627\u0641\u0642 \u0645\u0639 \u0623\u0644\u0648\u0627\u0646 \u0639\u0644\u0627\u0645\u062a\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0648\u0645\u0648\u0636\u0648\u0639\u0627\u062a\u0643 \u0648\u0644\u063a\u062a\u0643 \u0648\u0634\u0639\u0627\u0631\u0643. \u062a\u062a\u0645\u062a\u0639 \u0645\u062b\u0644 \u0647\u0630\u0647 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0628\u0645\u0639\u062f\u0644\u0627\u062a \u0625\u0643\u0645\u0627\u0644 \u0623\u0641\u0636\u0644 \u0628\u0633\u0628\u0628 \u062a\u0630\u0643\u0631 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u060c \u0648\u064a\u062b\u0642 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style=\"font-weight: 400;\">\u0639\u0646\u062f \u0625\u0631\u0633\u0627\u0644 <a href=\"https:\/\/www.questionpro.com\/customer-satisfaction.html\">\u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a> \u060c \u062a\u0623\u0643\u062f \u0645\u0646 \u062a\u062e\u0635\u064a\u0635\u0647\u0627 \u0648\u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u062a\u0635\u0645\u064a\u0645 \u0648\u0645\u062d\u062a\u0648\u0649 \u062c\u064a\u062f\u064a\u0646 \u0644\u0632\u064a\u0627\u062f\u0629 \u0645\u0639\u062f\u0644\u0627\u062a \u0627\u0644\u0641\u062a\u062d. \u0633\u064a\u062c\u064a\u0628 \u0627\u0644\u0645\u0633\u062a\u062c\u064a\u0628\u0648\u0646 \u0627\u0644\u0630\u064a\u0646 \u0633\u064a\u0641\u062a\u062d\u0648\u0646 \u0628\u0631\u064a\u062f\u0643 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0639\u0644\u0649 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a\u0643. \u0644\u062a\u062d\u0642\u064a\u0642 \u0630\u0644\u0643 \u060c \u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u062c\u0630\u0628 \u0627\u0646\u062a\u0628\u0627\u0647\u0647\u0645 \u0648\u0645\u0646\u062d\u0647\u0645 \u0633\u0628\u0628\u0627 \u0644\u0644\u0625\u062c\u0627\u0628\u0629 \u0639\u0644\u0649 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a\u0643.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">5. \u0627\u062a\u062e\u0627\u0630 \u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0641\u0648\u0631\u064a\u0629<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">\u0633\u064a\u0642\u062f\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0635\u0627\u062f\u0642\u0629 \u0648\u0635\u0631\u064a\u062d\u0629 \u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a\u0643. \u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0627\u0644\u062a\u0635\u0631\u0641 \u0628\u0646\u0627\u0621 \u0639\u0644\u0649 \u0647\u0630\u0647 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a 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\u0628\u0646\u0627\u0621 \u0639\u0644\u0649 \u0645\u062f\u0649 \u0625\u0644\u062d\u0627\u062d \u0648\u0633\u0647\u0648\u0644\u0629 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639\u0647\u0627 \u0623\u0648 \u0645\u0639\u0627\u0644\u062c\u062a\u0647\u0627. \u062a\u0623\u0643\u062f \u0645\u0646 \u062d\u0635\u0648\u0644\u0643 \u0639\u0644\u0649 \u0627\u0644\u062f\u0639\u0645 \u0648\u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0644\u0627\u0632\u0645\u0629 \u0644\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0648\u0633\u062f \u0627\u0644\u0641\u062c\u0648\u0627\u062a.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">6. \u062a\u0635\u0641\u064a\u0629 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0623\u0639\u0645\u0642<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">\u0633\u062a\u0645\u0646\u062d\u0643 \u062a\u0635\u0641\u064a\u0629 \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 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\u0644\u0635\u0627\u0644\u062d\u0643. \u064a\u0639\u062f \u0627\u0633\u062a\u062e\u062f\u0627\u0645 <a href=\"https:\/\/www.questionpro.com\/cx\/\">QuestionPro CX<\/a> \u0644\u0625\u062f\u0627\u0631\u0629 \u0639\u0645\u0644\u064a\u0627\u062a \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u0643\u0631\u0629 \u0631\u0627\u0626\u0639\u0629. \u0627\u062d\u0635\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0645\u062d\u062f\u062f\u0629 \u0648\u0627\u0633\u062a\u062e\u062f\u0645\u0647\u0627 \u0644\u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0627\u0631\u0628 \u0627\u0633\u062a\u062b\u0646\u0627\u0621\u0627\u062a. \u064a\u0645\u0643\u0646\u0643 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0625\u0635\u062f\u0627\u0631 \u0627\u0644\u062a\u062c\u0631\u064a\u0628\u064a \u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0644\u0645\u0639\u0631\u0641\u0629 \u0643\u064a\u0641 \u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0646\u0627\u0633\u0628 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0645\u0624\u0633\u0633\u062a\u0643.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">7. \u062c\u062f\u0648\u0644\u0629 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643 \u0628\u0634\u0643\u0644 \u0635\u062d\u064a\u062d<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">\u0647\u0630\u0627 \u0644\u0627 \u064a\u062a\u0639\u0644\u0642 \u0641\u0642\u0637 \u0628\u0648\u0642\u062a \u0648\u064a\u0648\u0645 \u0627\u0644\u0623\u0633\u0628\u0648\u0639. \u0648\u063a\u0646\u064a \u0639\u0646 \u0627\u0644\u0642\u0648\u0644 \u0625\u0646 \u0647\u0630\u0627 \u0623\u0645\u0631 \u0641\u064a \u063a\u0627\u064a\u0629 \u0627\u0644\u0623\u0647\u0645\u064a\u0629. \u0625\u0630\u0627 \u0623\u0631\u0633\u0644\u062a \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u062e\u0637\u0623 \u060c \u0641\u0644\u0646 \u062a\u062d\u0635\u0644 \u0639\u0644\u0649 \u0631\u062f\u0648\u062f \u0623\u0648 \u0644\u0627 \u062a\u062d\u0635\u0644 \u0639\u0644\u0649 \u0627\u0644\u0645\u0628\u0644\u063a \u0627\u0644\u0630\u064a \u062a\u062a\u0648\u0642\u0639\u0647.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u062a\u0630\u0643\u0631 \u062a\u0642\u0633\u064a\u0645 \u0628\u064a\u0627\u0646\u0627\u062a\u0643 \u0648\u0625\u0631\u0633\u0627\u0644\u0647\u0627 \u0639\u0644\u0649 \u062f\u0641\u0639\u0627\u062a \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u062c\u062f\u064a\u062f\u0629 \u0645\u0639 \u0643\u0644 \u062f\u0648\u0631\u0629 \u0627\u0633\u062a\u0637\u0644\u0627\u0639. \u0633\u064a\u0633\u0627\u0639\u062f \u0647\u0630\u0627 \u0623\u064a\u0636\u0627 \u0641\u064a \u062a\u062d\u0644\u064a\u0644 \u0627\u0633\u062a\u0628\u064a\u0627\u0646\u0627\u062a\u0643 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0631\u0624\u0649 \u0639\u0645\u064a\u0642\u0629.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0647\u0630\u0647 \u0647\u064a \u0623\u0647\u0645 7 \u0646\u0635\u0627\u0626\u062d \u0633\u0627\u0639\u062f\u062a\u0646\u0627 \u0641\u064a \u0625\u062c\u0631\u0627\u0621 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a\u0646\u0627 \u0628\u0646\u062c\u0627\u062d. \u064a\u0645\u0643\u0646 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0647\u0630\u0647 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0645\u0646\u0635\u0629 <a href=\"https:\/\/www.questionpro.com\/cx\/\">QuestionPro CX<\/a> \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0646\u0627. \u064a\u0645\u0643\u0646\u0643 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0625\u0635\u062f\u0627\u0631 \u0627\u0644\u062a\u062c\u0631\u064a\u0628\u064a \u0644\u062a\u0631\u0649 \u0628\u0646\u0641\u0633\u0643.<\/span><\/p>\n<p><span 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