Measure customer loyalty with Net Promoter Score formula!
Reading Time: 4 minutes read Word of Mouth is inarguably the oldest marketing technique and still making a significant influence on a buyer’s decision. It […]
Improve your customer service to enhance customer experience and garner brand loyalty
Reading Time: 4 minutes read Better customer service is equal to enhanced brand loyalty “What do my customers want?” This is the question that every […]
7 Step guide to write good survey questions
Reading Time: 2 minutes read Well-known religious leader and activist Elijah Muhammad once said, “ Asking good questions is half the learning”. We believe, asking […]
How We Increased NPS Response Rate 3x within 36 Hours
Reading Time: 5 minutes read I proactively work with many digital communication teams today who work endlessly to improve communications with their customers, with email […]
Employee Engagement Software, Tools and Techniques
Reading Time: 5 minutes read What is Employee Engagement Software? Employee engagement software is a tool, that helps organizations solicit and track employee feedback from […]
