Passive data collection: What it is & Advantages
With 6.6 billion smartphone users, the entire world relies on big data for day-to-day activity. Moreover it can be either […]
Trivia online with friends: How to host the best party
Are you a lover of online trivia? I spent a lot of time scouring the internet for the best approach […]
Post-Call Survey: What it is & How to use it
A very general application of a post-call survey is that It helps you gain really important feedback from your customers/participants, […]
POS Analytics: Best use of Retail Data
POS Analytics helps you improve the overall customer experience. There are many ways to improve the same. By taking Customer […]
Customer Care vs Customer Service: Main differences
There is a big difference between customer care vs customer service. Customer care is all about the relationship you have […]
