Need an Online Community Boost? Convert your loyal customers into brand advocates!
Many of us, marketers and community managers, have gotten into a point where we need to boost our community engagement […]
5 Tips to Successfully Build Customer Engagement
Build Customer Engagement Building successful customer engagement in a community is easier than you imagine. Communities administrators usually have a […]
“Why Should Companies Embrace Online Communities?” — Webinar Q&A
In this week’s webinar our speakers discussed the unique role that Online Communities play in today’s digitalized world, highlighting the […]
First, you plant the seed… But how do you nurture your relationships with your customers in a meaningful way?
A healthy and strong customer relationship is one of the most effective ways to cultivate customer insight and maximize retention. […]
Setting the Record Straight: Brand Advocates vs. Customer Advocates
Do you know the difference? Recently I have been seeing a lot of articles and blogs using both terms interchangeably as […]
