Jamie Yan

New and improved: Navigation Menu

Reading Time: 2 minutes read We’ve been diligently working on an initiative to improve the CX platform, first by improving the navigation flow. We’ve simplified […]

New! CX Advanced Reporting: CSAT Dashboard Widget

Reading Time: 2 minutes read If you’re sending customer satisfaction surveys to your customers, we have good news! As a part of our Advanced Reporting […]

Introducing our advanced dashboard reporting for Customer Experience

Reading Time: 2 minutes read Combine all your Customer, Operational, and Strategic intelligence into your CX Dashboard We’re excited to introduce our advanced dashboard reporting […]

3 Tips to Analyze Customer Feedback and Take Action

Reading Time: 4 minutes read Analyzing customer feedback is still a common challenge among most businesses due to a common reason: there is a massive […]