Unpacking a CX Problem — Tuesday CX Thoughts
Reading Time: 4 minutes read Like most customer experience researchers, I’m always watching trends – both in the innovation and technology associated with customer experience […]
Three Legs of the Tripod — Tuesday CX Thoughts
Reading Time: 4 minutes read We probably don’t think about it much, but the legs of a chair or table are very important. Without a […]
QuestionPro in partnership with NISA wins the gold award for Best Innovation in CX
Reading Time: 3 minutes read We are thrilled to announce that QuestionPro and The National Independent Soccer Association (NISA), have been awarded in the first-ever […]
Not With Perfection But With Gratitude – Tuesday CX Thoughts
Reading Time: 4 minutes read Celebration Time Due to some unique positioning of the calendar, the past four days could have been a 4-day weekend […]
When In Iceland, Hand Carry Your Luggage — Tuesday CX Thoughts
Reading Time: 4 minutes read Dream vacation or nightmare? Over the years since I started in the career journey called customer experience, I tend to notice […]
