What value do you provide to your customers?
Reading Time: 3 minutes read Time travel and customer experience What if you could travel in time? Would you go back in time to change […]
Customer satisfaction surveys during and after COVID-19
Reading Time: 2 minutes read It’s been some time since the COVID-19 pandemic outbreak, and individuals and organizations have adjusted to this new paradigm. A […]
Which metrics should you track to boost customer retention?
Reading Time: 2 minutes read Customer retention is an excellent measure for checking how loyal your customers are. Consumer retention is essential to avoid huge […]
Are you confident in your customer trust?
Reading Time: 3 minutes read Subscriptions to capture customers A current trend is the building of a subscriber base with customer trust for your products. […]
Effectively using your Net Promoter Score results
Reading Time: 2 minutes read Net Promoter Score (NPS) helps gauge consumer loyalty and satisfaction. Using that score, you can understand where you stand with […]
