30+ NPS benchmarks for leading industries in 2021
Reading Time: 4 minutes read NPS benchmarks are the average Net Promoter Score for a specific industry on a scale from -100 to 100 by […]
30+ NPS benchmarks for leading industries in 2023
Reading Time: 5 minutes read NPS benchmarks are the average Net Promoter Score for a specific industry on a scale from -100 to 100 by […]
10 Tips for designing customer satisfaction surveys
Reading Time: 3 minutes read Designing customer satisfaction (CSAT) surveys in the right way is crucial to understand and gauge customer experience (CX). If not […]
How can gamification help improve your customer experience (CX)
Reading Time: 3 minutes read What is gamification? Gamification is defined as adding game-like features to your products to improve customer engagement. Brands that adopt […]
What can CX dashboards do for you?
Reading Time: 5 minutes read We all love surprises – Except when we don’t I’m fortunate in that I really enjoy my job. Part of […]
