Commonly Asked Community Management Questions – Communities Corner with Ray Poynter
This year, I decided to actively take-up talking about everything Communities and using the highly emotive form of videos. That’s […]
Online Communities
Build your online community the right way
Brands are scrambling to collect insights smarter, faster and better in the endeavor of being relevant. Online communities are now […]
Communities Feature Update: Create Advanced Sample Filters
An online community is widely becoming the choice to conduct market research due to the level of insights that can […]
Promoter communities: Co-create with your promoters
Mature organizations that value customer service and measure customer satisfaction, have multiple ways to achieve it. Teams within teams are […]
Your customers are more important than an NPS score
Since the emergence of the Net Promoter Score (NPS), organizations have based their customer experience and customer satisfaction metrics on […]
