Need an Online Community Boost? Convert your loyal customers into brand advocates!
Reading Time: 4 minutes read Many of us, marketers and community managers, have gotten into a point where we need to boost our community engagement […]
Customer Engagement
5 Tips to Successfully Build Customer Engagement
Reading Time: 4 minutes read Build Customer Engagement Building successful customer engagement in a community is easier than you imagine. Communities administrators usually have a […]
“Why Should Companies Embrace Online Communities?” — Webinar Q&A
Reading Time: 3 minutes read In this week’s webinar our speakers discussed the unique role that Online Communities play in today’s digitalized world, highlighting the […]
NPS isn’t right for renewals, but feedback is
Reading Time: 4 minutes read Here’s the difference For many different reasons, one thing I can conclude about working in customer experience measurement: Net Promoter […]
What to do if you want to market to women
Reading Time: 5 minutes read Some people are sticklers for eating local or organic, I happen to be a stickler for BUYING local and supporting […]
