The eyes have it: What you need to know about eye contact
The force of eye contact There’s a lot you can learn from considering the phenomenon of eye contact. Just a […]
Customer Engagement
The frequent responder paradox
All about the professional respondents There is a paradox in the market research industry around respondents. We do all we […]
So, where does the “social” in social media come from?
Have you been asked that question lately? In business, it’s akin to children asking their parents where babies come from. […]
Increase your profits by getting rid of difficult customers
Do we really ought to work with unappreciative customers? I’ve been told that every business has to work with “Difficult […]
Small talk is big business
Positive word-of-mouth I listened in on a recent Word of Mouth Marketing Association (WOMMA) webinar in which John Moore, of […]
