Data Analytics Projects: A Step-by-Step Guide
Reading Time: 8 minutes read It’s never easy to determine where to start data analytics projects. Well! Developing solid planning and procedure is a crucial […]
Customer Experience
Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
QuestionPro in partnership with NISA wins the gold award for Best Innovation in CX
Reading Time: 3 minutes read We are thrilled to announce that QuestionPro and The National Independent Soccer Association (NISA), have been awarded in the first-ever […]
Not With Perfection But With Gratitude – Tuesday CX Thoughts
Reading Time: 4 minutes read Celebration Time Due to some unique positioning of the calendar, the past four days could have been a 4-day weekend […]
Customer Data Infrastructure: What it is, Types + Tips
Reading Time: 4 minutes read Customer Data Infrastructure provides the technical foundation required for today’s customer-first businesses. Companies can use CDI to automatically collect, integrate, […]
When In Iceland, Hand Carry Your Luggage — Tuesday CX Thoughts
Reading Time: 4 minutes read Dream vacation or nightmare? Over the years since I started in the career journey called customer experience, I tend to notice […]
