Why would you tell a customer that? – Tuesday CX Thoughts
Recently, there was a recall on my vehicle for the airbag system. Apparently, a few owners of my vehicle were […]
Customer Experience
Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
Reputation Management Strategy: Step-by-Step Guide
In today’s digital age, where anyone can say anything about a company, maintaining a brand’s reputation is becoming more and […]
8 Easy Ways for Repairing Online Reputation
First impressions are important both online and offline. Customers now have a lot of power, which makes it more important […]
Giving Thanks: An Experience Story — Tuesday CX Thoughts
It is that time of year when we look at what we are grateful for and, of course, put things […]
Best Conjoint.ly Alternatives for Businesses
Conjoint.ly is an all-in-one survey research platform with easy-to-use advanced tools and expert help. It gives you access to millions […]
