Research and the reputation: A tale of helping
Reputation can get destroyed in the blink of an eye Once upon a time, there was a company that thought […]
Customer Satisfaction
Where Should I Put that “Overall” question? — Question order bias
Seriously, where? We’ve talked in the past about what questions you might want to consider including in your surveys. We’ve […]
3 great features you need to know about!
We have recently debuted a number of new features available on QuestionPro. This is a quick re-cap of three of […]
How to get customers to review your business?
Why is it so important? Recommendations and referrals are the biggest influencers on whether or not someone is going to […]
5 easy ways to get customer reviews
The power of reviews You understand why it’s crucial to have a presence on these online social review sites. But […]
