Hear what industry leader, Richard Owen has to say about the future of CX
In the latest episode of the Bootcast podcast with Vivek Bhaskaran, Founder – QuestionPro and Romi Mahajan, Chief Marketing and […]
NPS
30+ NPS benchmarks for leading industries in 2023
NPS benchmarks are the average Net Promoter Score for a specific industry on a scale from -100 to 100 by […]
NPS Email – The complete guide with examples + 20 Tips
Net Promoter Score (NPS) email is sent to request customers to answer a short question and rate you on the […]
How to ask NPS follow-up questions + Tips and Tricks
There are many ways to know what your customers think about your business. The most common and successful method out […]
How to use NPS tool for converting detractors into promoters
In today’s highly competitive business world everything is about customers. Businesses obsessively focusing on customer intelligence, engagement, and most important […]