Add a pop of color and let your CX dashboard and widgets shine bright
Reading Time: 2 minutes read Color makes everything better, right? When it comes to analyzing complex CX data, the answer is a resounding yes! Although […]
CX
Best practices to strengthen your voice of the customer program
Reading Time: 4 minutes read Voice of Customer (VOC) is extremely important in creating the best products and offering the best services in any industry. […]
Customer Feedback Surveys: How to improve & steps to implement
Reading Time: 7 minutes read “I am sorry, it is not our policy….” How frustrated you feel whenever a Customer Service guy fails to do […]
Send CX surveys through SMS
Reading Time: < 1 minute read SMS can help you reach out to people easily and instantly, wherever they are. So, why not use SMS for […]
How to collect feedback using client feedback tool
Reading Time: 6 minutes read The moment you send out a survey to collect feedback from your clients, you send out a message that “You […]
