Social Media crackles can kill your brand
Reading Time: 3 minutes read As human beings, our brains are hardwired more sensitive towards negative or unpleasant news. So, it is not at all […]
CX
How to use customer feedback to improve performance
Reading Time: 2 minutes read There are a lot of ways you can use customer feedback and benefit from it. In this section I will […]
Conduct Net Promoter Score (NPS) survey directly on Intercom with QuestionPro CX
Reading Time: 3 minutes read Keeping customers happy is the topmost priority for all organizations. Improving customer support services based on customer feedback is the […]
What Apple’s Retail experience transformation teaches us
Reading Time: 2 minutes read Apple is redefining retail experience. Their stores are now called Town Squares; intended to bring communities together. Their retail spaces […]
The Ultimate guide to design marketing strategies for Mobile Apps
Reading Time: 6 minutes read The importance of mobile apps in our society is a reality that grows every single moment. According to marketing agencies […]
