Using NPS to Improve Customer Experience
Reading Time: 5 minutes read We hope you were able to join our webinar Not Just a Number: Using NPS to Improve Customer Experience with […]
CX
Healthcare Research: In Healthcare We Trust
Reading Time: 2 minutes read The current state of healthcare in America is contentious, to say the least. The media and politicians, some even overseas, […]
May Keys to Success: QP’s Newest Features to Build Better Surveys
Reading Time: < 1 minute read Join us on Thursday, May 25th at 11:00 AM PST, as we showcase new features to build better surveys and […]
Not Just a Number: Using NPS to Improve Customer Experience
Reading Time: 2 minutes read According to a study by Walker, by the year 2020 customer experience will overtake price and product as the key […]
Net Promoter Question – What it is and how does it make a difference in Customer Experience and Insight
Reading Time: 2 minutes read Net Promoter Question is one of the most fundamentals of measuring real customer experience and your brand’s power of organic […]
