How online survey tools are allowing businesses to map and track customer journey
Reading Time: 2 minutes read Customers no longer just hope, but expect personalized experiences. They want to be offered solutions that meet their current needs […]
CX
5 simple steps to plan a 360 degree customer feedback survey
Reading Time: 2 minutes read With the emergence of DIY survey platforms like QuestionPro, many businesses who had otherwise spend significant resources in outsourcing their […]
5 signs that indicate your business needs to conduct customer experience surveys
Reading Time: 3 minutes read Doctors say prevention is better than cure. In the business world have our own version of that when we say […]
Customer Insights In All Languages: 3 Keys to Multilingual Research Communities
Reading Time: 3 minutes read Think about the following scenario for a moment. You’re expanding your business into new multi-national markets with customers that speak […]
How online survey software can increase engagement for your company’s social media marketing campaign
Reading Time: 2 minutes read They say if your company is not on social media, it most likely doesn’t exist. Now ofcourse there are several […]
