Open-ended Comments on Surveys – The Rich Data You Are Missing
Reading Time: 3 minutes read Open-ended Comments on Surveys Part 1 of 2 — This is the first part of a two-part blog post on open-ended […]
CX
5 Hacks to Support and Delight Customers
Reading Time: 2 minutes read Delight Customers There is a secret to growth that nobody truly talks about anymore. Maybe, because it is not a […]
5 Simple Ways To Talk To Customers [Infographic]
Reading Time: < 1 minute read There’s a secret to growth that nobody truly talks about any longer. Perhaps on the grounds that it’s not new […]
How to Deal With Negative Feedback from Customers
Reading Time: 3 minutes read How to deal with negative feedback from customers As I sip my morning coffee this morning, I am imagining the […]
5 reasons why customer experience surveys are critical for growing your business
Reading Time: 2 minutes read We all know the 3 phases of a business: Create a product or service, market it and sell it. But […]
