They Failed to Show the CX LUV —Tuesday CX Thoughts
Today is Valentine’s Day, so I figured it might be a good day to focus on love (or in the […]
CX
Awareness Stage: What it is, Strategies + Content Types
Customers nowadays don’t just buy something randomly. They investigate and evaluate before making a sales contact. That journey is known […]
Customer Buying Process: What it is, Importance + 5 Stages
Before making a purchase, people go through several different stages unique to each purchase. Businesses often try to figure out […]
Customer Support: Definition, Importance, Process + Tips
Customer service is changing every day. Modern customer support is more precise than traditional one. It is no longer a […]
Customer Journey Phases: What They Are, Top 5 + Tips
Understanding your customer is important because, by better understanding them, you can give them a wonderful product-using experience, maintain or […]
