Reading Time: 5 minutes read Marketing and business are constantly changing, but marketing research stays consistent. Customer research identifies groups, requirements, habits, and lost customer […]
Reading Time: 3 minutes read With an online suggestion box, customers can give their comments whenever they want, even from their mobile devices, and companies […]
Reading Time: 5 minutes read Customer testimonials are essential to the success of any company. Good testimonials show the value of your business, build trust, […]
Reading Time: 5 minutes read In the customer experience industry, too often I see companies using the terms data, analytics and insights interchangeably. This is […]
Reading Time: 4 minutes read Customers may be supported in various ways when they voice their opinions, such as an issue with a product or […]
