Customer Development: What it is with Examples
Customer development is a Lean Startup Method used to understand a problem and determine if a solution meets customer needs. […]
CX
How Many Seconds in a Year? — Tuesday CX Thoughts
Thinking on your feet This is not a philosophical question, but also not a straightforward question: How many seconds in […]
Customer Emotion: What It is & How to Measure It
Throughout the entire process of making a sale, customer emotion has a significant impact. There are a lot of corporate […]
Customer Buying Cycle: Importance, Stages and Benefits
Did you know that before deciding to buy a product or hire a service, the user goes through a series […]
Customer Experience Made Better With Aloha — Tuesday CX Thoughts
The Satisfaction Challenge I have been there. The angry customer screaming in my face as a teenager – belittling me, […]
