Customer Happiness: What It Is & How to Measure It
Reading Time: 4 minutes read It can be difficult to win customers’ hearts and minds. What do they want? It is important to know what […]
CX
Client Management: What It Is + 10 Tips with Examples
Reading Time: 9 minutes read Running a business takes time and effort. Client management is essential for success. A happy customer will likely offer recommendations, […]
Customer Journey Strategy: 11 Ways to Maximize Results
Reading Time: 5 minutes read Three quarters of professionals agree that customer experience has a significant impact on loyalty. If customers are frustrated interacting with […]
CX Tuesday Recap | Spring XDay 2022 NAM
Reading Time: 5 minutes read QuestionPro hosted a 3-day online conference – Spring XDay 2022, for our customers in North America, starting on Monday, June […]
9 Steps to Build a Perfect Customer-First Strategy
Reading Time: 5 minutes read To keep customers happy, it is important to understand their needs and to meet those needs as best as possible. […]
