My top 4 favorite CX myths – Tuesday CX Thoughts
Reading Time: 4 minutes read So many urban legends, so little time Today is my oldest child’s 21st birthday. She has always been observant and […]

Reading Time: 4 minutes read So many urban legends, so little time Today is my oldest child’s 21st birthday. She has always been observant and […]

Reading Time: 2 minutes read Christmas is known for many things but in the last few years Christmas RomCom’s have become a cult favorite. Jumping […]

Reading Time: 3 minutes read What day is it anyhow? I know I’m probably one of the very few, but I really do not mind […]

Reading Time: 3 minutes read If your goal is to create a great customer experience, you need to integrate and optimize every interaction a customer […]

Reading Time: 4 minutes read Learning how to reinvent your current customer experience strategies in your company is key to retaining customers and acquiring new […]