NPS Email – The complete guide with examples + 20 Tips
Reading Time: 8 minutes read Net Promoter Score (NPS) email is sent to request customers to answer a short question and rate you on the […]
CX
Enhanced CX closed-loop system to better address issues raised by customers
Reading Time: 3 minutes read How often have you come across a grumbled customer pouring wrath on social media because of poor customer support experience […]
Customer Experience trends in 2020
Reading Time: 4 minutes read It was almost nine months ago when attending the CXPA Insights exchange that I had the opportunity to listen to […]
NPS+ it’s more than just an NPS score
Reading Time: 5 minutes read If you’ve been in business for a while, you must have surely conducted NPS surveys. After all, who doesn’t want […]
Enrich your Customer Experience (CX) with Push Metrics, shareable dashboards, and more
Reading Time: 3 minutes read We understand how valuable customers are to organizations and hence the importance of emphasis on driving the right Customer Experience […]
