The complete guide to customer experience (CX)
Reading Time: 7 minutes read Customer service is one of the most important aspects of your company. Poor service from your employees can drive customers […]
CX
Push Metrics: Share and schedule your weekly dashboard reports
Reading Time: 2 minutes read Survey metrics provide valuable insights to understand the satisfaction level of a customer. Knowing what works better and what issues […]
Unsubscribe customers from a CX project
Reading Time: 2 minutes read As a CX manager, there will be times where you need to manage customer lists or transaction lists to keep […]
Share your CX dashboard with portal users
Reading Time: 2 minutes read Sharing is caring! We’ve updated our CX dashboard settings so you can share any custom dashboard with your portal users […]
Join QuestionPro at the EDUCAUSE Annual Conference 2019
Reading Time: 3 minutes read How often have you heard the phrase “DATA IS THE NEW OIL?” Hands down, the world’s most ‘sought after’ resource […]
