Lovable innovation part 2: Love essential philosophies to deliver lovable products
With lessons from Apple to GM The challenge for companies that desire to implement Lovable Innovation practices is that Love […]
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Lovable innovation part 1: Essential philosophies to deliver lovable products
With lessons from Apple to GM In recent decades, management consultants who led the charge to “innovate or die!” have […]
The eyes have it: What you need to know about eye contact
The force of eye contact There’s a lot you can learn from considering the phenomenon of eye contact. Just a […]
Excellent articles and thoughts on customer feedback
All about customer feedback There has been a lot going on in terms of customer feedback lately. Today, I thought […]
The frequent responder paradox
All about the professional respondents There is a paradox in the market research industry around respondents. We do all we […]
