How to Develop Survey Questions That Help You Make Good Decisions
I’ve been involved in a back and forth with a client around creating survey questions that measure the effectiveness of […]
Surveys
Questionnaire Sample Length: The Long and Short of Participant Engagement
Questionnaire Sample Length Survey length in online interviews continues to be a bone of contention among people all along the […]
Lessons from Usability Testing: Designing for the Real World
Usability Testing When designing a new system (or redesigning an existing one), it’s important to keep the user’s real-world context […]
The One Percent Difference – Changing Your Life (and business) One Thought at a Time!
What is the One Percent Difference? Einstein once said “No problem can be solved from the same level of consciousness […]
Excellent articles and thoughts on customer feedback
All about customer feedback There has been a lot going on in terms of customer feedback lately. Today, I thought […]
