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href=\"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%bf%e3%83%83%e3%83%81%e3%83%9d%e3%82%a4%e3%83%b3%e3%83%88%e3%81%ae%e3%81%9d%e3%81%ae%e6%ad%a3%e4%bd%93%ef%bc%8b%e5%ae%9f%e4%be%8b%e4%bb%98%e3%81%8d\/\">\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306b\u306f<\/a>\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u3082\u306e\u304c\u3042\u308b\uff1a<\/p>\n\n<ul>\n<li>1.\u304a\u5ba2\u3055\u307e\u304c\uff08\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3084\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u306a\u3069\u3067\uff09\u304a\u5e97\u3092\u691c\u7d22\u3057\u3001\u9078\u3093\u3060\u3068\u304d\u3002<\/li>\n\n\n\n<li>2.\u9867\u5ba2\u304c\u30ec\u30b9\u30c8\u30e9\u30f3\u306b\u5230\u7740\u3057\u3001\u98df\u4e8b\u306e\u624b\u7d9a\u304d\u3092\u3059\u308b\u3068\u304d\u3002<\/li>\n\n\n\n<li>3.\u304a\u5ba2\u69d8\u304c\u30ec\u30b9\u30c8\u30e9\u30f3\u3092\u51fa\u3066\u3001\u305d\u306e\u6642\u306e\u4f53\u9a13\u3092\u899a\u3048\u3066\u3044\u308b\u6642\u3002<\/li>\n<\/ul>\n\n<h2 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href=\"https:\/\/www.questionpro.com\/survey-templates\/customer-satisfaction-surveys\/\">\u6e80\u8db3\u5ea6\u8abf\u67fb\u3084<\/a>\u6e2c\u5b9a\u53ef\u80fd\u306a\u30c4\u30fc\u30eb\u3092\u4f7f\u3063\u3066\u3001\u9867\u5ba2\u4f53\u9a13\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">2.\u30e6\u30cb\u30fc\u30af\u306a\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b<\/h3>\n\n<p>\u5916\u98df\u7523\u696d\u306f\u98f2\u98df\u3092\u4e2d\u5fc3\u306b\u6210\u308a\u7acb\u3063\u3066\u3044\u308b\u304c\u3001\u4f53\u9a13\u578b\u7d4c\u6e08\u306b\u57fa\u3065\u304f<a href=\"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e9%a1%a7%e5%ae%a2%e4%b8%ad%e5%bf%83%e4%b8%bb%e7%be%a9%e3%81%a8%e3%81%af%e4%bd%95%e3%81%8b\/\">\u9867\u5ba2\u4e2d\u5fc3\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3068<\/a>\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u4f53\u9a13\u3092\u8c4a\u304b\u306b\u3059\u308b\u53ef\u80fd\u6027\u3092\u79d8\u3081\u3066\u3044\u308b\u3002<\/p>\n\n<p>\u9867\u5ba2\u306b\u3068\u3063\u3066\u3001\u30ec\u30b9\u30c8\u30e9\u30f3\u3067\u306e\u98df\u4e8b\u306f\u601d\u3044\u51fa\u306b\u6b8b\u308b\u4f53\u9a13\u3092\u3059\u308b\u6a5f\u4f1a\u3067\u3042\u308b\u3002\u4ed5\u4e8b\u304b\u3089\u96e2\u308c\u3001\u53cb\u4eba\u3084\u5bb6\u65cf\u3001\u604b\u4eba\u3068\u4e0a\u8cea\u306a\u6642\u9593\u3092\u904e\u3054\u3059\u6642\u9593\u3067\u3082\u3042\u308b\u3002\u307e\u305f\u3001\u7570\u6587\u5316\u3092\u77e5\u308a\u3001\u697d\u3057\u3044\u591c\u3092\u904e\u3054\u3059\u30c1\u30e3\u30f3\u30b9\u3067\u3082\u3042\u308b\u3002  <\/p>\n\n<p>\u30ec\u30b9\u30c8\u30e9\u30f3\u3067\u306e\u9867\u5ba2\u4f53\u9a13\u3092\u9ad8\u3081\u308b\u306b\u306f\u3001\u4e94\u611f\u306b\u97ff\u304f\u30e6\u30cb\u30fc\u30af\u306a\u4f53\u9a13\u3092\u5275\u9020\u3059\u308b\u3053\u3068\u306b\u96c6\u4e2d\u3059\u308b\u3002\u3053\u308c\u306b\u306f\u3001\u6599\u7406\u306e\u30d7\u30ec\u30bc\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u3001\u76bf\u3084\u88c5\u98fe\u306e\u30c7\u30b6\u30a4\u30f3\u3001\u8abf\u7406\u306e\u6b63\u78ba\u3055\u3001\u9069\u6e29\u3067\u306e\u30b5\u30fc\u30d3\u30b9\u3001\u96f0\u56f2\u6c17\u3001\u5e97\u54e1\u306e\u30b5\u30fc\u30d3\u30b9\u306a\u3069\u3001\u304a\u5ba2\u3055\u307e\u304c\u518d\u3073\u6765\u5e97\u3057\u305f\u304f\u306a\u308b\u3088\u3046\u306a\u74b0\u5883\u3092\u4f5c\u308b\u305f\u3081\u306e\u6570\u3048\u5207\u308c\u306a\u3044\u307b\u3069\u306e\u7d30\u304b\u3044\u8981\u7d20\u304c\u542b\u307e\u308c\u308b\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">3.\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u4f5c\u6210<\/h3>\n\n<p><a href=\"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b8%e3%83%a3%e3%83%bc%e3%83%8b%e3%83%bc%e3%81%a8%e3%81%af%ef%bc%9f%e3%81%9d%e3%81%ae%e6%a6%82%e8%a6%81%e3%81%a8%e4%ba%8b%e4%be%8b-free-template\/\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3068\u306f<\/a>\u3001\u6d88\u8cbb\u8005\u304c\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u8cfc\u5165\u3059\u308b\u524d\u5f8c\u306b\u3001\u3055\u307e\u3056\u307e\u306a\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3092\u901a\u904e\u3059\u308b\u7d4c\u8def\u3092\u56f3\u793a\u3057\u305f\u3082\u306e\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u304c\u6e80\u8db3\u306e\u3044\u304f\u4f53\u9a13\u3092\u3059\u308b\u305f\u3081\u306b\u4f55\u304c\u5fc5\u8981\u306a\u306e\u304b\u3001\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <\/p>\n\n<p>\u30ec\u30b9\u30c8\u30e9\u30f3\u306b\u304a\u3051\u308b<a href=\"https:\/\/qa-release.questionpro.com\/blog\/good-customer-experience-is-everything\/\">\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30de\u30c3\u30d7\u3092<\/a>\u7279\u5b9a\u3059\u308b\u305f\u3081\u306e\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306e\u5b9f\u969b\u306e\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea\u30fc\u3092\u4f5c\u6210\u3057\u3001\u884c\u52d5\u6bb5\u968e\u3092\u5b9a\u7fa9\u3057\u3001\u52d5\u6a5f\u4ed8\u3051\u8981\u56e0\u3092\u5206\u6790\u3057\u3001\u6539\u5584\u6a5f\u4f1a\u3092\u52b9\u679c\u7684\u306b\u6d3b\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">4.\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u5c0e\u5165<\/h3>\n\n<p>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u6e80\u8db3\u306e\u3044\u304f\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u78ba\u4fdd\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u306b\u3001\u8907\u6570\u306e\u63a5\u7d9a\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u30fb\u30c1\u30e3\u30cd\u30eb\u3092\u63d0\u4f9b\u3059\u308b\u3002<\/p>\n\n<p>COVID-19\u306e\u30d1\u30f3\u30c7\u30df\u30c3\u30af\u306f\u3001\u30ec\u30b9\u30c8\u30e9\u30f3\u306b\u304a\u3051\u308b\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30b5\u30fc\u30d3\u30b9\u306e\u5fc5\u8981\u6027\u3092\u6d6e\u304d\u5f6b\u308a\u306b\u3057\u305f\u3002\u30d1\u30f3\u30c7\u30df\u30c3\u30af\u306e\u5f8c\u3001\u30c0\u30a4\u30f3\u30fb\u30a4\u30f3\u30fb\u30b5\u30fc\u30d3\u30b9\u306f\u5927\u5e45\u306b\u6e1b\u5c11\u3057\u305f\u304c\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u30fb\u30aa\u30fc\u30c0\u30fc\u306a\u3069\u4ed6\u306e\u30c1\u30e3\u30cd\u30eb\u306f\u6700\u5927300\uff05\u5897\u52a0\u3057\u305f\u3002 <\/p>\n\n<p>\u30ec\u30b9\u30c8\u30e9\u30f3\u3067\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u306b\u306f\u3001\u9867\u5ba2\u304c\u6700\u3082\u3088\u304f\u5229\u7528\u3059\u308b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30fb\u30c1\u30e3\u30f3\u30cd\u30eb\u3067\u5b58\u5728\u611f\u3092\u793a\u3057\u3001\u3053\u308c\u3089\u306e\u30c1\u30e3\u30f3\u30cd\u30eb\u3092\u901a\u3058\u3066\u306e\u4ea4\u6d41\u3092\u4fc3\u9032\u3059\u308b\u3002\u305d\u3046\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306f\u81ea\u5206\u306e\u597d\u304d\u306a\u30c1\u30e3\u30cd\u30eb\u3067\u30b3\u30f3\u30bf\u30af\u30c8\u3092\u958b\u59cb\u3057\u3001\u6700\u3082\u4fbf\u5229\u306a\u65b9\u6cd5\u3067\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u7d42\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002 <\/p>\n\n<h3 class=\"wp-block-heading\">5.\u30c7\u30fc\u30bf\u3067\u9867\u5ba2\u4f53\u9a13\u3092\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3059\u308b<\/h3>\n\n<p>\u9867\u5ba2\u4e2d\u5fc3\u306e\u4f53\u9a13\u3092\u5275\u9020\u3059\u308b\u3053\u3068\u306b\u95a2\u3057\u3066\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u4e16\u754c\u898f\u6a21\u3067\u30b5\u30fc\u30d3\u30b9\u3092\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3057\u3001\u5f37\u5316\u3059\u308b\u3053\u3068\u307b\u3069\u52b9\u679c\u7684\u306a\u6226\u7565\u306f\u306a\u3044\u3002\u591a\u304f\u306e\u6d88\u8cbb\u8005\u306f\u30c7\u30fc\u30bf\u4e3b\u5c0e\u306e\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u3092\u597d\u3080\u3002 <\/p>\n\n<p>\u4f8b\u3048\u3070\u3001\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u30a2\u30d7\u30ea\u3067\u6ce8\u6587\u3059\u308b\u5834\u5408\u3001\u6d88\u8cbb\u8005\u306e36\uff05\u304c\u30a2\u30d7\u30ea\u306b\u652f\u6255\u3044\u60c5\u5831\u3092\u4fdd\u5b58\u3059\u308b\u3053\u3068\u3092\u671f\u5f85\u3057\u3066\u3044\u308b\u3002\u4e00\u65b9\u300139\uff05\u306e\u6d88\u8cbb\u8005\u306f\u3001\u4ee5\u524d\u306e\u6ce8\u6587\u3084\u304a\u6c17\u306b\u5165\u308a\u306e\u30e1\u30cb\u30e5\u30fc\u304c\u4fdd\u5b58\u3055\u308c\u308b\u3053\u3068\u3092\u671f\u5f85\u3057\u3066\u3044\u308b\u3002 <\/p>\n\n<p>\u3053\u3046\u3057\u305f\u6a5f\u80fd\u3092\u63d0\u4f9b\u3059\u308b\u30ec\u30b9\u30c8\u30e9\u30f3\u306f\u3001\u9867\u5ba2\u306b\u5229\u4fbf\u6027\u3092\u63d0\u4f9b\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u9867\u5ba2\u4f53\u9a13\u3092\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002<\/p>\n\n<p>\u3057\u304b\u3057\u3001\u5358\u306b\u30c7\u30fc\u30bf\u3092\u6301\u3063\u3066\u3044\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u305d\u308c\u3092\u89e3\u91c8\u3057\u3001\u6d1e\u5bdf\u3092\u5f15\u304d\u51fa\u3059\u3053\u3068\u304c\u91cd\u8981\u306a\u306e\u3067\u3059\u3002\u9867\u5ba2\u3092\u771f\u306b\u7406\u89e3\u3057\u3001\u9b45\u529b\u7684\u306a\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u30ec\u30b9\u30c8\u30e9\u30f3\u306f\u30c7\u30fc\u30bf\u3092\u7406\u89e3\u3067\u304d\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3002 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