{"id":730582,"date":"2020-04-16T00:27:20","date_gmt":"2020-04-16T00:27:20","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/3-%e5%84%aa%e3%82%8c%e3%81%9f%e3%82%a4%e3%83%99%e3%83%b3%e3%83%88%e6%ba%80%e8%b6%b3%e5%ba%a6%e8%aa%bf%e6%9f%bb%e4%ba%8b%e4%be%8b\/"},"modified":"2020-04-16T00:27:20","modified_gmt":"2020-04-16T00:27:20","slug":"3-%e5%84%aa%e3%82%8c%e3%81%9f%e3%82%a4%e3%83%99%e3%83%b3%e3%83%88%e6%ba%80%e8%b6%b3%e5%ba%a6%e8%aa%bf%e6%9f%bb%e4%ba%8b%e4%be%8b","status":"publish","type":"post","link":"https:\/\/qa-release.questionpro.com\/blog\/ja\/3-%e5%84%aa%e3%82%8c%e3%81%9f%e3%82%a4%e3%83%99%e3%83%b3%e3%83%88%e6%ba%80%e8%b6%b3%e5%ba%a6%e8%aa%bf%e6%9f%bb%e4%ba%8b%e4%be%8b\/","title":{"rendered":"3 \u512a\u308c\u305f\u30a4\u30d9\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u4e8b\u4f8b"},"content":{"rendered":"

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1.\u30a4\u30d9\u30f3\u30c8\u30d6\u30e9\u30a4\u30c8<\/h3>\n

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3.\u30a4\u30d9\u30f3\u30c8\u30b8\u30e9<\/h3>\n

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QuestionPro\u306e\u30a4\u30d9\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u4f8b<\/b><\/h3>\n

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QuestionPro\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u30bd\u30d5\u30c8\u306f\u3001\u5805\u7262\u3067\u4f1a\u8a71\u5f62\u5f0f\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u4f5c\u6210\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002 \u5f53\u793e\u306e\u8abf\u67fb\u74b0\u5883\u306f\u3001\u30c7\u30fc\u30bf\u306e\u8a2d\u8a08\u3001\u914d\u5e03\u3001\u53ce\u96c6\u3001\u5206\u6790\u307e\u3067\u3001\u3059\u3079\u3066\u304a\u5ba2\u69d8\u81ea\u8eab\u3067\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u3001\u304a\u5ba2\u69d8\u306b\u3068\u3063\u3066\u771f\u306b\u6709\u76ca\u306a\u3082\u306e\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002 \u5f53\u793e\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u306f350\u4ee5\u4e0a\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304c\u642d\u8f09\u3055\u308c\u3066\u304a\u308a\u3001\u30ef\u30f3\u30af\u30ea\u30c3\u30af\u3067\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u958b\u59cb\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u307e\u305f\u3001\u30a4\u30d9\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u30cd\u30c3\u30c8\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u30b9\u30b3\u30a2\u304b\u3089\u59cb\u307e\u308a\u3001\u8907\u6570\u56de\u7b54\u3084\u81ea\u7531\u5f62\u5f0f\u306e\u30c6\u30ad\u30b9\u30c8\u8cea\u554f\u307e\u3067\u300140\u7a2e\u985e\u4ee5\u4e0a\u306e\u8abf\u67fb\u8cea\u554f\u30bf\u30a4\u30d7\u3092\u9078\u629e\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002 <\/span><\/p>\n

\u3055\u3089\u306b\u3001\u5f53\u793e\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u30ab\u30b9\u30bf\u30e0\u30c6\u30fc\u30de\u3092\u9078\u629e\u3057\u305f\u308a\u3001\u30ab\u30b9\u30bf\u30e0\u30c6\u30fc\u30de\u3092\u8ffd\u52a0\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u307e\u305f\u3001\u96fb\u5b50\u30e1\u30fc\u30eb\u3001\u30c6\u30ad\u30b9\u30c8\u30e1\u30c3\u30bb\u30fc\u30b8\u3001\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u57cb\u3081\u8fbc\u307f\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u306b\u3088\u308b\u7c21\u5358\u3067\u5b89\u5168\u306a\u914d\u5e03\u65b9\u6cd5\u304c\u4ed8\u5c5e\u3057\u3066\u3044\u307e\u3059\u3002 \u4e0b\u8a18\u306e\u30a4\u30d9\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u4f8b\u306f\u3001QuestionPro\u306e\u304a\u5ba2\u69d8\u304c\u30a4\u30d9\u30f3\u30c8\u7d42\u4e86\u5f8c\u306b\u53c2\u52a0\u8005\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u77e5\u308b\u305f\u3081\u306b\u4f7f\u7528\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n

\"\u30a4\u30d9\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u4f8b\"<\/p>\n

\u3053\u3053\u3067\u306f\u3001\u30a4\u30d9\u30f3\u30c8\u5f8c\u306e\u6e80\u8db3\u5ea6\u8abf\u67fb\u3067\u5fc5\u305a\u8a18\u8f09\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u8cea\u554f\u306e\u7a2e\u985e\u3068\u305d\u306e\u610f\u7fa9\u306b\u3064\u3044\u3066\u8aac\u660e\u3057\u307e\u3059\u3002<\/span><\/p>\n

1.\u5f53\u30a4\u30d9\u30f3\u30c8\u3092\u3069\u306e\u3088\u3046\u306b\u3057\u3066\u304a\u77e5\u308a\u306b\u306a\u308a\u307e\u3057\u305f\u304b\uff1f<\/b><\/p>\n

\u53c2\u52a0\u8005\u304c\u3069\u3053\u3067\u3042\u306a\u305f\u306e\u30a4\u30d9\u30f3\u30c8\u3092\u77e5\u3063\u305f\u304b\u3092\u77e5\u308b\u305f\u3081\u306e\u3001\u5358\u4e00\u9078\u629e\u306e\u7c21\u5358\u306a\u8cea\u554f\u3067\u3059\u3002<\/span><\/p>\n

2.\u5f53\u30a4\u30d9\u30f3\u30c8\u306b\u53c2\u52a0\u3055\u308c\u305f\u7406\u7531\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002 \u8a72\u5f53\u3059\u308b\u3082\u306e\u3092\u3059\u3079\u3066\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/b><\/p>\n

\u3053\u306e\u8cea\u554f\u30bf\u30a4\u30d7\u306f\u3001\u51fa\u5e2d\u8005\u304c\u8907\u6570\u306e\u9078\u629e\u80a2\u3092\u9078\u3076\u3053\u3068\u304c\u3067\u304d\u308b\u591a\u80a2\u9078\u629e\u5f0f\u306e\u8cea\u554f\u30bf\u30a4\u30d7\u3067\u3059\u3002 \u3053\u306e\u8cea\u554f\u306f\u3001\u30a4\u30d9\u30f3\u30c8\u306b\u53c2\u52a0\u3057\u305f\u7406\u7531\u3092\u77e5\u308b\u305f\u3081\u306b\u884c\u3063\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n

3.\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u3092\u53cb\u4eba\/\u540c\u50da\u306b\u3069\u306e\u7a0b\u5ea6\u52e7\u3081\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u304b\uff1f<\/b><\/p>\n

\u3053\u306e\u8cea\u554f\u30bf\u30a4\u30d7\u306f\u3001Net Promoter Score\u306e\u8cea\u554f\u3067\u3059\u3002 \u3053\u308c\u306f\u3001\u53c2\u52a0\u8005\u304c\u30a4\u30d9\u30f3\u30c8\u306e\u4f53\u9a13\u30921\u304b\u308910\u307e\u3067\u306e\u5c3a\u5ea6\u3067\u63a1\u70b9\u3059\u308b\u3082\u306e\u3067\u3059\u3002<\/span><\/p>\n

\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc<\/b>:8\u70b9\u4ee5\u4e0a\u306e\u53c2\u52a0\u8005\u306f\u3001\u3042\u306a\u305f\u306e\u30a4\u30d9\u30f3\u30c8\u3092\u53cb\u4eba\u3084\u540c\u50da\u306b\u63a8\u85a6\u3059\u308b\u53ef\u80fd\u6027\u304c\u6700\u3082\u9ad8\u3044\u3002<\/span><\/p>\n

\u5426\u5b9a\u7684\u306a\u4eba\u3002 <\/b>\u8a55\u4fa15\u4ee5\u4e0b\u306e\u53c2\u52a0\u8005\u306f\u3001\u3042\u306a\u305f\u306e\u30a4\u30d9\u30f3\u30c8\u3092\u53cb\u4eba\u3084\u540c\u50da\u306b\u85a6\u3081\u306a\u3044\u3068\u601d\u3046\u3002<\/span><\/p>\n

4.\u4eca\u56de\u306e\u30a4\u30d9\u30f3\u30c8\u3067\u6700\u3082\u6c17\u306b\u5165\u3063\u305f\u3053\u3068\u306f\u4f55\u3067\u3059\u304b\uff1f<\/b><\/p>\n

\u3053\u308c\u306f\u81ea\u7531\u8a18\u8ff0\u306e\u30c6\u30ad\u30b9\u30c8\u8cea\u554f\u30bf\u30a4\u30d7\u3067\u3001\u53c2\u52a0\u8005\u306e\u8996\u70b9\u304b\u3089\u30a4\u30d9\u30f3\u30c8\u306e\u826f\u304b\u3063\u305f\u70b9\u3092\u77e5\u308b\u305f\u3081\u306b\u8ffd\u52a0\u3055\u308c\u308b\u3082\u306e\u3067\u3059\u3002<\/span><\/p>\n

5.\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u3092\u69d8\u3005\u306a\u5206\u91ce\u3067\u3069\u306e\u3088\u3046\u306b\u8a55\u4fa1\u3057\u307e\u3059\u304b\uff1f<\/b><\/p>\n

\u53c2\u52a0\u8005\u304b\u3089\u8a73\u7d30\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u5f97\u308b\u306b\u306f\u3001\u8907\u6570\u306e\u884c\u3068\u5217\u3092\u6301\u3064\u591a\u70b9\u30b9\u30b1\u30fc\u30eb\u30de\u30c8\u30ea\u30c3\u30af\u30b9\u306e\u8cea\u554f\u30bf\u30a4\u30d7\u3092\u9078\u629e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u3053\u306e\u8cea\u554f\u306f\u3001\u4fa1\u683c\u3001\u5834\u6240\u3001\u5c55\u793a\u3001\u958b\u50ac\u671f\u9593\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u5074\u9762\u3067\u306e\u30a4\u30d9\u30f3\u30c8\u4f53\u9a13\u3092\u77e5\u308b\u305f\u3081\u306b\u8ffd\u52a0\u3055\u308c\u305f\u3082\u306e\u3067\u3059\u3002<\/span><\/p>\n

6.\u30a4\u30d9\u30f3\u30c8\u3067\u306e\u5404\u8b1b\u6f14\u8005\u306e\u8a55\u4fa1\u3092\u304a\u9858\u3044\u3057\u307e\u3059\u3002<\/b><\/p>\n

\u3053\u308c\u306f\u6570\u5024\u30b9\u30e9\u30a4\u30c0\u30fc\u30bf\u30a4\u30d7\u306e\u8cea\u554f\u3067\u3001\u5404\u30b9\u30d4\u30fc\u30ab\u30fc\u306b\u5bfe\u3057\u30661\u3064\u306e\u30b9\u30e9\u30a4\u30c0\u30fc\u3068\u3057\u30011\u304b\u308910\u307e\u3067\u306e\u8a55\u4fa1\u30b9\u30b1\u30fc\u30eb\uff081\u304c\u60aa\u3044\u300110\u304c\u512a\u308c\u3066\u3044\u308b\uff09\u3092\u8ffd\u52a0\u3059\u308b\u4e88\u5b9a\u3067\u3059\u3002 \u3053\u306e\u8cea\u554f\u306f\u3001\u5404\u30b9\u30d4\u30fc\u30ab\u30fc\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306b\u95a2\u3059\u308b\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u77e5\u308b\u305f\u3081\u306b\u884c\u3063\u3066\u3044\u307e\u3059\u3002 <\/span><\/p>\n

\u30a4\u30d9\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff08\u7121\u6599<\/strong><\/a><\/p>\n

\u30a4\u30d9\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u5b9f\u65bd\u306b\u9069\u3057\u305f\u6642\u671f\u306f\uff1f<\/b><\/h3>\n

\u7406\u60f3\u7684\u306b\u306f\u3001\u591a\u304f\u306e\u7d44\u7e54\u304c\u30a4\u30d9\u30f3\u30c8\u76f4\u5f8c\u306b\u6e80\u8db3\u5ea6\u30a2\u30f3\u30b1\u30fc\u30c8\u3092<\/a>\u9001\u4fe1\u3057\u3001\u53c2\u52a0\u8005\u304c\u9069\u5207\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u8fc5\u901f\u306b\u884c\u3048\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3059\u3002 \u3057\u304b\u3057\u3001\u30a4\u30d9\u30f3\u30c8\u958b\u50ac\u4e2d\u306b\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3059\u308b\u4f01\u696d\u306f\u5c11\u306a\u304f\u3001\u500b\u4eba\u7684\u306a\u7406\u7531\u3084\u4ed6\u306e\u7406\u7531\u3067\u30a4\u30d9\u30f3\u30c8\u306e\u5408\u9593\u3092\u306c\u3063\u3066\u5e30\u3063\u3066\u3057\u307e\u3046\u524d\u306b\u3001\u89b3\u5ba2\u304b\u3089\u6700\u5927\u9650\u306e\u53cd\u5fdc\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u305d\u306e\u305f\u3081\u3001\u5b9a\u91cf\u7684\u30fb\u5b9a\u6027\u7684\u306a\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u4f01\u696d\u306f\u3053\u308c\u3089\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u30a4\u30d9\u30f3\u30c8\u4e2d\u306b\u9001\u4fe1\u3059\u308b\u304b\u3001\u30a4\u30d9\u30f3\u30c8\u5f8c\u306b\u9001\u4fe1\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n

\u30a4\u30d9\u30f3\u30c8\u5f8c\u306e\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u52b9\u679c\u30c8\u30c3\u30d74<\/b><\/h3>\n

\u30a4\u30d9\u30f3\u30c8\u5f8c\u306e\u6e80\u8db3\u5ea6\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u4e3b\u306a\u7406\u7531\u306f\u3001\u53c2\u52a0\u8005\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u62fe\u3044\u4e0a\u3052\u3001\u6700\u7d42\u7684\u306b\u4f01\u696d\u304c\u4eca\u5f8c\u30a4\u30d9\u30f3\u30c8\u306b\u5bfe\u3059\u308b\u53c2\u52a0\u8005\u306e\u671f\u5f85\u5024\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u5f79\u7acb\u3066\u308b\u305f\u3081\u3067\u3059\u3002 <\/span><\/p>\n

\u30a4\u30d9\u30f3\u30c8\u3084\u30a6\u30a7\u30d3\u30ca\u30fc\u3001\u30ab\u30f3\u30d5\u30a1\u30ec\u30f3\u30b9\u306a\u3069\u3067\u306f\u3001\u30aa\u30fc\u30c7\u30a3\u30a8\u30f3\u30b9\u306f\u6b20\u304b\u305b\u306a\u3044\u8cc7\u7523\u3067\u3059\u3002 \u305d\u306e\u305f\u3081\u3001\u5f7c\u3089\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u77e5\u308b\u3053\u3068\u3067\u3001\u4eca\u5f8c\u3088\u308a\u826f\u3044\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u30a4\u30d9\u30f3\u30c8\u5f8c\u306b\u6e80\u8db3\u5ea6\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u3067\u5f97\u3089\u308c\u308b\u30e1\u30ea\u30c3\u30c8\u4e0a\u4f4d4\u3064\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n

1.\u81ea\u5206\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u3088\u308a\u3088\u304f\u77e5\u308b<\/b><\/h4>\n

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