{"id":730654,"date":"2022-08-09T00:30:17","date_gmt":"2022-08-09T00:30:17","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/3%e7%a8%ae%e9%a1%9e%e3%81%aecx%e3%82%a4%e3%83%b3%e3%82%b5%e3%82%a4%e3%83%88%e3%81%8c%e3%81%82%e3%81%aa%e3%81%9f%e3%81%ae%e3%83%93%e3%82%b8%e3%83%8d%e3%82%b9%e3%81%ab%e8%b2%a2%e7%8c%ae%e3%81%97\/"},"modified":"2022-08-09T00:30:17","modified_gmt":"2022-08-09T00:30:17","slug":"3%e7%a8%ae%e9%a1%9e%e3%81%aecx%e3%82%a4%e3%83%b3%e3%82%b5%e3%82%a4%e3%83%88%e3%81%8c%e3%81%82%e3%81%aa%e3%81%9f%e3%81%ae%e3%83%93%e3%82%b8%e3%83%8d%e3%82%b9%e3%81%ab%e8%b2%a2%e7%8c%ae%e3%81%97","status":"publish","type":"post","link":"https:\/\/qa-release.questionpro.com\/blog\/ja\/3%e7%a8%ae%e9%a1%9e%e3%81%aecx%e3%82%a4%e3%83%b3%e3%82%b5%e3%82%a4%e3%83%88%e3%81%8c%e3%81%82%e3%81%aa%e3%81%9f%e3%81%ae%e3%83%93%e3%82%b8%e3%83%8d%e3%82%b9%e3%81%ab%e8%b2%a2%e7%8c%ae%e3%81%97\/","title":{"rendered":"3\u7a2e\u985e\u306eCX\u30a4\u30f3\u30b5\u30a4\u30c8\u304c\u3042\u306a\u305f\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u8ca2\u732e\u3057\u307e\u3059 – \u706b\u66dc\u65e5CX\u611f\u60f3\u6587"},"content":{"rendered":"

\u3067\u306e <\/span>\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9<\/span> \u696d\u754c\u3067\u306f\u3001\u30c7\u30fc\u30bf\u3001\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u3001\u30a4\u30f3\u30b5\u30a4\u30c8\u3068\u3044\u3046\u8a00\u8449\u3092\u540c\u3058\u3088\u3046\u306b\u4f7f\u3063\u3066\u3044\u308b\u4f01\u696d\u3092\u3088\u304f\u898b\u304b\u3051\u307e\u3059\u3002 <\/span>\u306e\u8ca9\u58f2\u30d7\u30ed\u30bb\u30b9\u3067\u306f\u7279\u306b\u305d\u3046\u3067\u3059\u3002 <\/span>\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/span><\/a> – \u305d\u308c\u306f\u610f\u56f3\u7684\u306a\u3082\u306e\u3067\u306f\u306a\u304f\u3001\u30bb\u30fc\u30eb\u30b9\u3092\u6210\u7acb\u3055\u305b\u3088\u3046\u3068\u3059\u308b\u500b\u4eba\u306e\u7406\u89e3\u4e0d\u8db3\u3067\u3042\u308b\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3002 <\/span><\/p>\n

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\u30ec\u30b4\u306e\u4f8b<\/h2>\n

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\n \u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9<\/span>
\n<\/a>\u3092\u642d\u8f09 <\/span>
\n \u9867\u5ba2\u306e\u58f0<\/span>
\n<\/a>\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3001KPI\u6307\u6a19\u3084\u983b\u5ea6\u30b0\u30e9\u30d5\u3092\u3055\u307e\u3056\u307e\u306a\u30d5\u30a3\u30eb\u30bf\u30fc\u3084\u8a55\u4fa1\u65e5\u3001\u30c8\u30ec\u30f3\u30c9\u3092\u4f7f\u3063\u3066\u898b\u308b\u3053\u3068\u304c\u3067\u304d\u308c\u3070\u3001\u5206\u6790\u3092\u3088\u308a\u8eab\u8fd1\u306b\u611f\u3058\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <\/span>\u3061\u3087\u3046\u3069\u30ec\u30b4\u3067\u3067\u304d\u305f\u5bb6\u306e\u3088\u3046\u306b\u3001\u591a\u6b21\u5143\u3067\u898b\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3082\u306e\u3067\u3059\u3002 <\/span> <\/p>\n

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\n \u512a\u5148\u5ea6\u30de\u30c8\u30ea\u30c3\u30af\u30b9\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8<\/span>
\n<\/a>. <\/span>NPS\u3084CSAT\u304b\u3089\u5165\u529b\u3092\u5f97\u3066\u3001\u305d\u308c\u3092\u5c5e\u6027\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3068\u6bd4\u8f03\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u7d4c\u9a13KPI\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306e\u6539\u5584\u6a5f\u4f1a\u3092\u8fc5\u901f\u304b\u3064\u52b9\u7387\u7684\u306b\u5f37\u8abf\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059 – \u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u5909\u5316\u306b\u5411\u3051\u305f\u6d1e\u5bdf\u3002<\/p>\n

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3\u7a2e\u985e\u306eCX\u30a4\u30f3\u30b5\u30a4\u30c8<\/h2>\n

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\n CX\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/span>
\n<\/a>\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u306b\u671f\u5f85\u3059\u308b\u3053\u3068\u3067\u3059\u3002 <\/span> <\/p>\n

\u3053\u306e3\u3064\u306e\u30ab\u30c6\u30b4\u30ea\u30fc\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n

1.\u30b8\u30e3\u30fc\u30cb\u30fc\u30a4\u30f3\u30b5\u30a4\u30c8<\/h3>\n

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\n \u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7<\/span>
\n<\/a>\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u3001\u305d\u3057\u3066\u305d\u308c\u304c\u4f55\u3092\u6559\u3048\u3066\u304f\u308c\u308b\u306e\u304b\u3068\u3044\u3046\u3053\u3068\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002 <\/span>
\n \u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc<\/span>
\n<\/a> \u3092\u3001\u304a\u5ba2\u69d8\u306b\u3068\u3063\u3066\u3088\u308a\u826f\u3044\u4f53\u9a13\u306b\u306a\u308b\u3088\u3046\u3001\u5de5\u592b\u3057\u3066\u3044\u307e\u3059\u3002 \u3084\u308a\u65b9\u306f\u7c21\u5358\u3067\u3001\u300c\u63a2\u3059\u300d\u3067\u3059\u3002 <\/span>\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8<\/span><\/a> \u5168\u4f53\u306eKPI\u306b\u6700\u3082\u5f71\u97ff\u3092\u4e0e\u3048\u3066\u3044\u308b\u3001\u5171\u901a\u306e\u8981\u7d20\u3092\u898b\u3064\u3051\u3001\u305d\u308c\u3092\u6539\u5584\u3059\u308b\u3002 \u3053\u308c\u3089\u306e\u6d1e\u5bdf\u306e\u4e2d\u5fc3\u306b\u3042\u308b\u306e\u306f\u3001\u7d4c\u9a13\u3067\u3042\u308b\u3079\u304d\u3067\u3059\u3002 \u4eca\u3067\u3053\u305d\u30cd\u30c3\u30c8\u3067\u8cb7\u3063\u3066\u5e97\u982d\u3067\u53d7\u3051\u53d6\u308b\u3068\u3044\u3046\u30c4\u30fc\u30eb\u306e\u30a4\u30f3\u30d1\u30af\u30c8\u306f\u308f\u304b\u308a\u3084\u3059\u3044\u3067\u3059\u304c\u3001\u5f53\u521d\u306f\u300c\u5e97\u982d\u3067\u8cb7\u3046\u4eba\u306f\u3042\u308b\u3082\u306e\u3092\u6b32\u3057\u304c\u308a\u3001\u30cd\u30c3\u30c8\u3067\u8cb7\u3046\u4eba\u306f\u5225\u306e\u3082\u306e\u3092\u6b32\u3057\u304c\u308b\u300d\u3068\u3044\u3046\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u30aa\u30fc\u30ca\u30fc\u306e\u30b0\u30eb\u30fc\u30d7\u304c\u3042\u308a\u307e\u3057\u305f\u3002 \u30d0\u30a4\u30e4\u30fc\u5168\u4f53\u3001\u305d\u3057\u3066\u30b8\u30e3\u30fc\u30cb\u30fc\u5168\u4f53\u3092\u898b\u6e21\u3057\u3066\u307f\u308b\u3068\u3001\u81ea\u5b85\u3067\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u30b7\u30e7\u30c3\u30d4\u30f3\u30b0\u306e\u624b\u8efd\u3055\u3068\u4fbf\u5229\u3055\u3092\u6c42\u3081\u3064\u3064\u3082\u3001\u305d\u306e\u65e5\u306e\u3046\u3061\u306b\u624b\u306b\u5165\u308b\u3068\u3044\u3046\u5373\u6642\u6027\u3092\u6c42\u3081\u308b\u30d0\u30a4\u30e4\u30fc\u304c\u3044\u308b\u3053\u3068\u304c\u3001\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u9593\u306e\u60c5\u5831\u4ea4\u63db\u306b\u3088\u3063\u3066\u5bb9\u6613\u306b\u8a8d\u8b58\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n

2.\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\/\u30d1\u30b9\u30a4\u30f3\u30b5\u30a4\u30c8<\/h3>\n

\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u6226\u7565\u306e\u4e00\u74b0 <\/span>
\n \u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u6226\u7565<\/span>
\n<\/a> \u306f\u3001\u3059\u3079\u3066\u306e\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3067\u3001\u3059\u3079\u3066\u306e\u4eba\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u3088\u3046\u306b\u52aa\u529b\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002 \u6642\u306b\u306f\u3001\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306e\u500b\u3005\u306e\u7d4c\u8def\u306b\u7740\u76ee\u3057\u3001\u4f55\u304c\u6539\u5584\u3067\u304d\u308b\u304b\u3092\u691c\u8a0e\u3059\u308b\u3053\u3068\u3082\u5fc5\u8981\u3067\u3059\u3002 \u3064\u307e\u308a\u3001\u6539\u5584\u70b9\u3092\u898b\u3064\u3051\u3088\u3046\u3068\u3059\u308b\u30c7\u30fc\u30bf\u306e\u5358\u4e00\u30bd\u30fc\u30b9\u306b\u623b\u308a\u3064\u3064\u3042\u308b\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u3002 \u305f\u3060\u3057\u3001\u5f53\u793e\u306e\u3088\u3046\u306a\u30c4\u30fc\u30eb\u3092\u4f7f\u7528\u3059\u308b\u5834\u5408\u306f <\/span>
\n QuestionPro NPS+<\/span>
\n<\/a>\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067 <\/span>
\n \u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30fb\u30a4\u30f3\u30ca\u30fc\u30fb\u30eb\u30fc\u30d7<\/span>
\n<\/a>\u306b\u3088\u308b\u9867\u5ba2\u5bfe\u5fdc\u3068\u6839\u672c\u539f\u56e0\u5206\u6790\u304b\u3089\u306e\u6226\u7565\u69cb\u7bc9\u306e\u4e21\u65b9\u3092\u5f37\u5316\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <\/span>
\n \u30a2\u30a6\u30bf\u30fc\u30eb\u30fc\u30d7<\/span>
\n<\/a> \u306e\u9053\u5177\u3092\u4f7f\u3044\u307e\u3059\u3002 \u6839\u672c\u539f\u56e0\u306e\u5206\u6790\u3068\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306eKPI\u304c\u3042\u308c\u3070\u3001\u5c5e\u6027\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3068\u6bd4\u8f03\u3057\u3066\u91cd\u8981\u306a\u6539\u5584\u70b9\u3092\u7279\u5b9a\u3057\u305f\u308a\u3001\u72ec\u81ea\u306e\u89e3\u7d04\u30ea\u30b9\u30af\u5206\u6790\u3092\u4f7f\u3063\u3066\u3001\u3069\u306e\u6839\u672c\u539f\u56e0\u304c\u96e2\u8131\u8005\u3068\u901a\u904e\u8005\u306e\u4e21\u65b9\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u3066\u3044\u308b\u304b\u3092\u5224\u65ad\u3057\u3001\u30d3\u30b8\u30cd\u30b9\u6539\u5584\u306e\u6a5f\u4f1a\u3092\u63d0\u4f9b\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <\/span><\/p>\n

3.\u5909\u9769\u306e\u6d1e\u5bdf<\/h3>\n

\u79c1\u305f\u3061\u306f\u7686\u3001\u591a\u97f3\u7bc0\u306e\u8a00\u8449\u304c\u5927\u597d\u304d\u3067\u3059\u3002\u7279\u306b\u3001\u4f1a\u793e\u306e\u91cd\u5f79\u3068\u306e\u6226\u7565\u4f1a\u8b70\u306b\u9854\u3092\u51fa\u3059\u3068\u304d\u306f\u3001\u591a\u97f3\u7bc0\u306e\u8a00\u8449\u3092\u4f7f\u3044\u307e\u3059\u3002 \u3057\u304b\u3057\u3001\u3053\u306e\u300c\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30ca\u30eb\u300d\u3068\u3044\u3046\u8a00\u8449\u306f\u3001\u30a4\u30f3\u30b5\u30a4\u30c8\u306b\u3064\u3044\u3066\u8a9e\u308b\u3068\u304d\u306b\u7279\u5225\u306a\u610f\u5473\u3092\u6301\u3064\u306e\u3067\u3059\u3002 \u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u3001\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3001\u8ca1\u52d9\u306e3\u3064\u306e\u6307\u6a19\u3092\u7d71\u5408\u3059\u308b\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002 <\/span><\/p>\n

\u3092\u53d6\u308a\u5165\u308c\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002 <\/span>
\n \u30bb\u30f3\u30c1\u30e1\u30f3\u30c8\u5206\u6790<\/span>
\n<\/a>\u30a2\u30f3\u30b1\u30fc\u30c8\u3084\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u89e3\u6790\u306e\u300c\u5236\u7d04\u5916\u300d\u3067\u8a9e\u3089\u308c\u3066\u3044\u308b\u4ed6\u306e\u4e8b\u67c4\u3092\u7406\u89e3\u3059\u308b\u305f\u3081\u306b\u3001\u611f\u60c5\u5206\u6790\u3092\u53d6\u308a\u5165\u308c\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002 <\/span>
\n \u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u5206\u6790<\/span>
\n<\/a>\u305d\u3057\u3066 <\/span>
\n \u30d6\u30e9\u30f3\u30c9\u8a8d\u77e5\u5ea6<\/span>
\n<\/a>\u306e\u30c7\u30fc\u30bf\u304b\u3089\u3001\u73fe\u5728\u306e\u9867\u5ba2\u306e\u4f53\u9a13\u3092\u6539\u5584\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u307e\u3063\u305f\u304f\u65b0\u3057\u3044\u9867\u5ba2\u5c64\u3092\u7372\u5f97\u3059\u308b\u65b9\u6cd5\u3092\u898b\u51fa\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <\/span> <\/p>\n

\u904e\u53bb\u306e\u9867\u5ba2\u4f53\u9a13\u3092\u898b\u3064\u3081\u3066<\/h2>\n

\u3092\u53d6\u308a\u5165\u308c\u308b\u3053\u3068\u3082\u898b\u9003\u3057\u3066\u306f\u306a\u3089\u306a\u3044\u3002 <\/span>
\n \u5f93\u696d\u54e1\u306e\u7d4c\u9a13<\/span>
\n<\/a> \u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u3068\u30a4\u30f3\u30b5\u30a4\u30c8 \u307b\u3068\u3093\u3069\u306e\u5834\u5408\u3001\u3053\u308c\u306f\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u4e2d\u306b\u300c\u542b\u307e\u308c\u308b\u300d\u3082\u306e\u3067\u306f\u306a\u304f\u3001\u3080\u3057\u308d\u3001\u4eca\u5f8c5\u5e74\u9593\u306e\u30d3\u30b8\u30cd\u30b9\u306e\u65b9\u5411\u6027\u3068\u65b9\u6cd5\u3092\u898b\u3064\u3051\u308b\u305f\u3081\u306b\u3001\u3059\u3079\u3066\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u5fb9\u5e95\u7684\u306b\u898b\u76f4\u3059\u3068\u6349\u3048\u308b\u3079\u304d\u3067\u3057\u3087\u3046\u3002 <\/span><\/p>\n

\u3053\u308c\u3089\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u306f\u3001\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3084\u5206\u6790\u30c4\u30fc\u30eb\u306e\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3067\u898b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u304c\u3001\u3088\u308a\u591a\u304f\u306e\u30c7\u30fc\u30bf\u3001\u3088\u308a\u591a\u304f\u306e\u5206\u6790\u3001\u305d\u3057\u3066\u79c1\u305f\u3061\u306f\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u65b9\u6cd5\u3092\u5e38\u306b\u8003\u3048\u3066\u304a\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u3053\u308c\u3089\u3092\u898b\u308b\u3068\u3001\u305d\u308c\u305e\u308c\u8907\u96d1\u3055\u3084\u5fc5\u8981\u306a\u30c7\u30fc\u30bf\u306f\u5897\u3048\u307e\u3059\u304c\u3001\u30d3\u30b8\u30cd\u30b9\u3092\u6539\u5584\u3059\u308b\u305f\u3081\u306b\u4f55\u304c\u3067\u304d\u308b\u306e\u304b\u3001\u307e\u3063\u305f\u304f\u65b0\u3057\u3044\u8996\u70b9\u304c\u5f97\u3089\u308c\u307e\u3059\u3002 \u7d71\u8a08\u7684\u6709\u610f\u6027\u300d\u3084\u300c\u76f8\u95a2\u30fb\u56e0\u679c\u95a2\u4fc2\u300d\u306b\u3068\u3089\u308f\u308c\u308b\u3053\u3068\u306a\u304f\u3001\u696d\u52d9\u3084\u6226\u7565\u306e\u89b3\u70b9\u304b\u3089\u3053\u308c\u3089\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u898b\u308b\u3053\u3068\u3067\u3001\u6700\u9069\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3001\u3059\u306a\u308f\u3061\u884c\u52d5\u306b\u79fb\u3059\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002<\/span><\/p>\n

 <\/p>\n

QuestionPro\u306f\u3001\u6700\u5148\u7aef\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30c4\u30fc\u30eb\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/strong>\u9867\u5ba2\u306e\u601d\u8003\u3084\u611f\u60c5\u306b\u95a2\u3059\u308b\u8cb4\u91cd\u306a\u6d1e\u5bdf\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <\/span>QuestionPro CX\u306e\u7121\u6599<\/span>\u30c8\u30e9\u30a4\u30a2\u30eb<\/a>\u3092\u672c\u65e5\u3088\u308a\u958b\u59cb\u3057\u307e\u3059\u3002<\/span><\/p>\n

\u30d6\u30c3\u30af\u30c7\u30e2<\/strong><\/a><\/span><\/p>\n

 <\/p>\n

\"\"<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

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