{"id":730860,"date":"2022-10-06T11:00:10","date_gmt":"2022-10-06T18:00:10","guid":{"rendered":"https:\/\/qa-release.questionpro.com\/blog\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a\/"},"modified":"2023-04-24T18:09:14","modified_gmt":"2023-04-24T18:09:14","slug":"%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a","status":"publish","type":"post","link":"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a\/","title":{"rendered":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30c1\u30e3\u30cd\u30eb\u3002\u5b9a\u7fa9\u3001\u30bf\u30a4\u30d7\u3001\u304a\u3088\u3073\u4f8b"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\u304b\u3064\u3066\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u307b\u307c\u3059\u3079\u3066\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u884c\u308f\u308c\u3066\u3044\u307e\u3057\u305f\u3002 \u305d\u308c\u3067\u3082\u3001\u6642\u4ee3\u3068\u3068\u3082\u306b\u767a\u5c55\u3057\u3001\u3055\u307e\u3056\u307e\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3084\u30c1\u30e3\u30cd\u30eb\u3067\u63d0\u4f9b\u3055\u308c\u3066\u3044\u307e\u3059\u3002 \u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u30c1\u30e3\u30cd\u30eb\u306f\u3001\u305d\u308c\u305e\u308c\u304a\u5ba2\u69d8\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u8a34\u6c42\u3059\u308b\u3082\u306e\u304c\u7570\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3069\u306e\u30c1\u30e3\u30cd\u30eb\u3067\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u304b\u3092\u6c7a\u5b9a\u3059\u308b\u969b\u306b\u306f\u3001\u9867\u5ba2\u304c\u73fe\u5728\u3069\u306e\u3088\u3046\u306b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u3068\u3063\u3066\u3044\u308b\u304b\u3001\u307e\u305f\u30011\u3064\u307e\u305f\u306f\u8907\u6570\u306e\u65b0\u3057\u3044\u30c1\u30e3\u30cd\u30eb\u3067\u57cb\u3081\u305f\u3044\u3068\u601d\u3046\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30ae\u30e3\u30c3\u30d7\u304c\u3069\u3053\u306b\u3042\u308b\u304b\u3092\u8003\u616e\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306b\u306f\u3001\u3069\u306e\u3088\u3046\u306a\u30c1\u30e3\u30cd\u30eb\u304c\u3042\u308a\u307e\u3059\u304b\uff1f \u30c1\u30e3\u30cd\u30eb\u304c\u591a\u3051\u308c\u3070\u591a\u3044\u307b\u3069\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u304c\u5411\u4e0a\u3059\u308b\u3068\u8003\u3048\u308b\u4eba\u306f\u591a\u3044\u3067\u3057\u3087\u3046\u3002 \u3053\u306e\u30d6\u30ed\u30b0\u3067\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30c1\u30e3\u30cd\u30eb\u306e\u7a2e\u985e\u3092\u5b9a\u7fa9\u3057\u3001\u8aac\u660e\u3057\u3001\u4f8b\u3092\u6319\u3052\u307e\u3059\u3002<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30b5\u30fc\u30d3\u30b9\u30fb\u30c1\u30e3\u30cd\u30eb\u3068\u306f\u4f55\u3067\u3059\u304b\uff1f<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30c1\u30e3\u30cd\u30eb\u306f\u3001\u304a\u5ba2\u69d8\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u6d3b\u7528\u3059\u308b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30b7\u30f3\u30b0\u30eb\u30c1\u30e3\u30cd\u30eb\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306f\u6bd4\u8f03\u7684\u7c21\u5358\u3067\u3059\u3002 \u30d3\u30b8\u30cd\u30b9\u306e\u5927\u534a\u306f\u305d\u3053\u304b\u3089\u59cb\u307e\u308b\u3002 \u304a\u5ba2\u69d8\u304c\u554f\u984c\u3084\u554f\u3044\u5408\u308f\u305b\u3092\u3059\u308b\u65b9\u6cd5\u306f\u4e00\u3064\u3057\u304b\u3042\u308a\u307e\u305b\u3093\u3002 \u30e1\u30fc\u30eb\u3084\u96fb\u8a71\u3067\u306e\u30b5\u30dd\u30fc\u30c8\u304c\u591a\u3044\u3067\u3059\u306d\u3002 \u3057\u304b\u3057\u3001\u4f01\u696d\u306e\u898f\u6a21\u304c\u62e1\u5927\u3059\u308b\u306b\u3064\u308c\u3001\u5358\u4e00\u306e\u30c1\u30e3\u30cd\u30eb\u3067\u306f\u3059\u3050\u306b\u5bfe\u5fdc\u3067\u304d\u306a\u304f\u306a\u308b\u3053\u3068\u306f\u9593\u9055\u3044\u3042\u308a\u307e\u305b\u3093\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u591a\u304f\u306e\u4eba\u304c\u3001\u3059\u3050\u306b\u3042\u306a\u305f\u306e\u96fb\u8a71\u756a\u53f7\u3001\u96fb\u5b50\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3001\u304a\u3088\u3073\u30aa\u30f3\u30e9\u30a4\u30f3FAQ\u3084\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u30d8\u30eb\u30d7\u306a\u3069\u306e\u9023\u7d61\u5148\u60c5\u5831\u3092\u63a2\u3057\u3066\u3044\u308b\u3053\u3068\u3067\u3057\u3087\u3046\u3002 \u5f53\u7136\u3001\u3053\u306e\u6bb5\u968e\u3067\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u306e\u9867\u5ba2\u5bfe\u5fdc\u306b\u5c55\u958b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u4f8b\u3048\u3070\u3001Facebook\u3084Twitter\u3001Instagram\u3067\u5b58\u5728\u611f\u3092\u793a\u305b\u3070\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u304b\u3089\u30b5\u30dd\u30fc\u30c8\u306e\u4f9d\u983c\u304c\u6765\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u30b5\u30fc\u30d3\u30b9\u306e\u304a\u304b\u3052\u3067\u3001\u3088\u308a\u591a\u304f\u306e\u5730\u57df\u3067\u9867\u5ba2\u3068\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u3068\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002 \u304a\u5ba2\u3055\u307e\u304c\u3044\u308b\u5834\u6240\u3067\u306e\u5bfe\u5fdc\u3068\u306a\u308b\u305f\u3081\u3001\u304a\u5ba2\u3055\u307e\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u6a5f\u4f1a\u304c\u5897\u3048\u308b\u3068\u3044\u3046\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002 \u3088\u308a\u8fc5\u901f\u306b\u53cd\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u306d\u3002 \u304a\u5ba2\u69d8\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u9023\u7d61\u5148\u3092\u8abf\u3079\u308b\u624b\u9593\u3092\u7701\u304f\u3053\u3068\u3067\u3001\u304a\u5ba2\u69d8\u306e\u6642\u9593\u3092\u7bc0\u7d04\u3057\u3001\u30d3\u30b8\u30cd\u30b9\u3068\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u3092\u5bb9\u6613\u306b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u3067\u306e\u30b5\u30dd\u30fc\u30c8\u304c\u3044\u304b\u306b\u91cd\u8981\u3067\u3042\u308b\u304b\u3001\u307e\u3059\u307e\u3059\u591a\u304f\u306e\u4f01\u696d\u304c\u8a8d\u8b58\u3057\u3066\u3044\u307e\u3059\u3002 Hiver\u306e\u6700\u8fd1\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30d9\u30f3\u30c1\u30de\u30fc\u30af\u30ec\u30dd\u30fc\u30c8\u306b\u3088\u308b\u3068\u300160%\u306e\u4f01\u696d\u304c3\u3064\u4ee5\u4e0a\u306e\u30c1\u30e3\u30cd\u30eb\u3067\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30b5\u30fc\u30d3\u30b9\u30fb\u30c1\u30e3\u30cd\u30eb\u306e\u7a2e\u985e<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u30b5\u30dd\u30fc\u30c8\u6226\u7565\u3092\u7acb\u3066\u308b\u969b\u306b\u306f\u3001\u6700\u3082\u57fa\u672c\u7684\u306a\u30c1\u30e3\u30cd\u30eb\u306e\u7a2e\u985e\u304b\u3089\u59cb\u3081\u3066\u304f\u3060\u3055\u3044\u3002 \u3053\u308c\u3089\u306f\u3001\u4e00\u822c\u7684\u306a\u65b9\u6cd5\u3067\u3059\u3002 \u304a\u5ba2\u69d8\u306f\u3001\u3042\u306a\u305f\u304c\u305d\u3053\u306b\u3044\u308b\u3053\u3068\u3092\u671f\u5f85\u3057\u3066\u3001\u307e\u305a\u5f7c\u3089\u306e\u3068\u3053\u308d\u3078\u884c\u304f\u3067\u3057\u3087\u3046\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><span style=\"font-weight: 400;\">\u96fb\u8a71\u756a\u53f7<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u96fb\u8a71\u30d8\u30eb\u30d7\u306e\u30e1\u30ea\u30c3\u30c8\u306f\u591a\u5c90\u306b\u308f\u305f\u308a\u307e\u3059\u3002 \u7279\u5b9a\u306e\u30b0\u30eb\u30fc\u30d7\u306f\u3001\u30e1\u30fc\u30eb\u3092\u9001\u3063\u305f\u308a\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3068\u30c1\u30e3\u30c3\u30c8\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u306b\u62b5\u6297\u3092\u611f\u3058\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u3044\u3067\u3059\u3002 \u305d\u308c\u3086\u3048\u3001\u96fb\u8a71\u3092\u304b\u3051\u3066\u304f\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u304f\u306a\u308b\u306e\u3067\u3059\u3002<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">\u4f8b\u3048\u3070\u3001Customer Communications Review\u306b\u3088\u308b\u3068\u300156\u6b73\u4ee5\u4e0a\u306e\u56de\u7b54\u8005\u306e36\uff05\u304c\u96fb\u8a71\u306b\u3088\u308b\u4f1a\u8a71\u3092\u9078\u629e\u3057\u300140\u6b73\u304b\u308955\u6b73\u306e\u56de\u7b54\u8005\u306f\u305d\u306e\u3059\u3050\u5f8c\u308d\u306b\u4f4d\u7f6e\u3057\u3066\u3044\u307e\u3059\u3002 \u643a\u5e2f\u96fb\u8a71\u306f\u3001\u82e5\u5e74\u5c64\u3067\u308222\uff05\u3068\u50c5\u5dee\u30673\u4f4d\u306b\u3064\u3051\u3066\u3044\u307e\u3059\u3002<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">\u8acb\u6c42\u66f8\u3084\u9280\u884c\u53d6\u5f15\u306b\u95a2\u3059\u308b\u554f\u3044\u5408\u308f\u305b\u3001\u533b\u7642\u5f93\u4e8b\u8005\u3068\u306e\u30c1\u30e3\u30c3\u30c8\u306a\u3069\u3001\u96fb\u8a71\u3067\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u5b89\u5168\u306a\u30b5\u30dd\u30fc\u30c8\u306e\u3084\u308a\u3068\u308a\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><span style=\"font-weight: 400;\">\u96fb\u5b50\u30e1\u30fc\u30eb<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><b>\u4e16\u754c\u306b\u306f\u3001\u6570\u5341\u5104\u4eba\u306e\u96fb\u5b50\u30e1\u30fc\u30eb\u30e6\u30fc\u30b6\u30fc\u304c\u3044\u307e\u3059\u3002<\/b><span style=\"font-weight: 400;\"> \u3044\u305a\u308c\u3082\u3001\u4ed6\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30b5\u30fc\u30d3\u30b9\u30fb\u30c1\u30e3\u30cd\u30eb\u306e\u53ef\u80fd\u6027\u3092\u5b9a\u671f\u7684\u306b\u5229\u7528\u3059\u308b\u3053\u3068\u306b\u6bd4\u3079\u308c\u3070\u3001\u3054\u304f\u5f53\u305f\u308a\u524d\u306e\u3053\u3068\u3067\u3042\u308b\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u96fb\u5b50\u30e1\u30fc\u30eb\u306f\u3001\u3088\u308a\u5c02\u9580\u7684\u306a\u5185\u5bb9\u3084\u3001\u5f80\u5fa9\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u5fc5\u8981\u306a\u5834\u5408\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u30b5\u30dd\u30fc\u30c8\u30cb\u30fc\u30ba\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u4ed6\u306e\u30c1\u30e3\u30cd\u30eb\u306b\u9069\u3057\u3066\u3044\u308b\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3002 \u96fb\u5b50\u30e1\u30fc\u30eb\u306f\u975e\u540c\u671f\u901a\u4fe1\u304c\u53ef\u80fd\u306a\u305f\u3081\u3001\u512a\u308c\u3066\u3044\u308b\u3068\u601d\u3044\u307e\u3059\u3002 \u4e00\u4eba\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u62c5\u5f53\u8005\u304c\u8907\u6570\u306e\u4f1a\u8a71\u3092\u540c\u6642\u306b\u51e6\u7406\u3059\u308b\u3053\u3068\u3082\u3088\u304f\u3042\u308b\u3053\u3068\u3067\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><span style=\"font-weight: 400;\">\u30c1\u30e3\u30c3\u30c8<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306f\u3001\u30e9\u30a4\u30d6 \u30c1\u30e3\u30c3\u30c8\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u9593\u3001\u30c6\u30ec\u30d5\u30a9\u30f3 \u30c4\u30ea\u30fc\u3092\u30ca\u30d3\u30b2\u30fc\u30c8\u3057\u305f\u308a\u3001\u4fdd\u7559\u97f3\u3092\u6211\u6162\u3059\u308b\u5fc5\u8981\u304c\u306a\u304f\u3001\u96fb\u5b50\u30e1\u30fc\u30eb\u3068\u96fb\u8a71\u652f\u63f4\u306e\u4e21\u65b9\u306e\u5229\u70b9\u304c\u3042\u308a\u307e\u3059\u3002 \u307e\u305f\u3001\u30e1\u30fc\u30eb\u3067\u306e\u30b5\u30dd\u30fc\u30c8\u306b\u6bd4\u3079\u3001\u3088\u308a\u8fc5\u901f\u306b\u304a\u5ba2\u69d8\u306b\u56de\u7b54\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30aa\u30f3\u30e9\u30a4\u30f3\u30c1\u30e3\u30c3\u30c8\u306e\u30b5\u30dd\u30fc\u30c8\u306f\u3001\u63d0\u4f9b\u3067\u304d\u308c\u3070\u5927\u304d\u306a\u610f\u5473\u304c\u3042\u308a\u307e\u3059\u3002 \u304a\u5ba2\u69d8\u304c\u53d6\u5f15\u3092\u3057\u3066\u3044\u308b\u6700\u4e2d\u306b\u3001\u751f\u8eab\u306e\u4eba\u9593\u304c\u8cea\u554f\u306b\u7b54\u3048\u308b\u3068\u3044\u3046\u3053\u3068\u304c\u8a8d\u77e5\u3055\u308c\u305f\u306e\u306f  <\/span><b>44%<\/b><span style=\"font-weight: 400;\">\u304c\u3001\u4f01\u696d\u304c\u63d0\u4f9b\u3059\u3079\u304d\u6700\u3082\u91cd\u8981\u306a\u5074\u9762\u306e1\u3064\u3068\u3057\u3066\u30012010\u5e74\u306e\u6bb5\u968e\u3067\u6319\u3052\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><span style=\"font-weight: 400;\">\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u3042\u308b\u8abf\u67fb\u306b\u3088\u308b\u3068\u300147%\u306e\u53c2\u52a0\u8005\u304c\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u4e0a\u3067\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u4f01\u696d\u306b\u5bfe\u3057\u3066\u3001\u3088\u308a\u597d\u610f\u7684\u306a\u610f\u898b\u3092\u6301\u3063\u3066\u3044\u308b\u3068\u306e\u3053\u3068\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u306f\u3001\u3044\u304f\u3064\u304b\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304b\u3089\u9078\u3076\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u30aa\u30fc\u30c7\u30a3\u30a8\u30f3\u30b9\u304c\u3059\u3067\u306b\u6700\u3082\u30a2\u30af\u30c6\u30a3\u30d6\u306b\u6d3b\u52d5\u3057\u3066\u3044\u308b\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u7279\u5b9a\u3057\u307e\u3059\u3002 \u591a\u304f\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u5206\u6563\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u5b58\u5728\u611f\u3092\u793a\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3068\u3044\u3046\u3088\u3046\u306b\u3001\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u3053\u3068\u3092\u8868\u793a\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002  <\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u304b\u3089\u306e\u58f0  <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u4ed6\u306e\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u516c\u958b\u3067\u5bfe\u5fdc\u3057  <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u4e00\u6d41\u306e\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3002<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><span style=\"font-weight: 400;\">\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3067\u3059\u3002<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><b><i>\u6700\u9ad8\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306b\u306f\u3001\u307e\u3063\u305f\u304f\u624b\u3092\u3064\u3051\u306a\u3044\u3068\u3044\u3046\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002<\/i><\/b><\/p>\n<p><span style=\"font-weight: 400;\">74\uff05\u3082\u306e\u304a\u5ba2\u69d8\u304c\u3001\u53ef\u80fd\u306a\u9650\u308a\u81ea\u5206\u3067\u554f\u984c\u3092\u51e6\u7406\u3059\u308b\u3053\u3068\u3092\u5e0c\u671b\u3057\u3066\u3044\u307e\u3059\u3002 \u6700\u8fd1\u306e\u8abf\u67fb\u306b\u3088\u308b\u3068\u300190%\u306e\u56de\u7b54\u8005\u304c\u4f01\u696d\u306b\u5bfe\u3057\u3066\u30e2\u30d0\u30a4\u30eb\u5bfe\u5fdc\u306e\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30aa\u30f3\u30e9\u30a4\u30f3\u30dd\u30fc\u30bf\u30eb\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3092\u671f\u5f85\u3057\u3066\u3044\u308b\u306b\u3082\u304b\u304b\u308f\u3089\u305a\u300165%\u306e\u56de\u7b54\u8005\u304c\u3088\u308a\u597d\u610f\u7684\u306a\u8a55\u4fa1\u3092\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u5224\u660e\u3057\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u304a\u5ba2\u69d8\u306b\u559c\u3070\u308c\u308b\u65b9\u6cd5! \u3053\u308c\u306b\u306f\u6570\u591a\u304f\u306e\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002 \u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30b9\u30bf\u30c3\u30d5\u306f\u3001\u3088\u308a\u52b9\u7387\u7684\u306b\u4ed5\u4e8b\u3092\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u306f\u3001\u983b\u7e41\u306b\u7e70\u308a\u8fd4\u3055\u308c\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u6e1b\u3089\u3057\u3001\u3088\u308a\u56f0\u96e3\u306a\u554f\u984c\u3092\u62b1\u3048\u305f\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306b\u30c1\u30fc\u30e0\u3092\u89e3\u653e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u307e\u305f\u3001\u6d88\u8cbb\u8005\u306b\u3042\u308a\u304c\u3061\u306a\u30c8\u30e9\u30d6\u30eb\u309224\u6642\u9593\u4f53\u5236\u3067\u89e3\u6c7a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53\u8005\u304c\u4e0d\u5728\u306e\u5834\u5408\u3067\u3082\u5b89\u5fc3\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u306b\u306f\u6570\u591a\u304f\u306e\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002 \u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30b9\u30bf\u30c3\u30d5\u306f\u3001\u3088\u308a\u52b9\u7387\u7684\u306b\u4ed5\u4e8b\u3092\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u306f\u3001\u983b\u7e41\u306b\u7e70\u308a\u8fd4\u3055\u308c\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u6e1b\u3089\u3057\u3001\u3088\u308a\u56f0\u96e3\u306a\u554f\u984c\u3092\u62b1\u3048\u305f\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306b\u30c1\u30fc\u30e0\u3092\u89e3\u653e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u307e\u305f\u3001\u6d88\u8cbb\u8005\u306b\u3042\u308a\u304c\u3061\u306a\u30c8\u30e9\u30d6\u30eb\u309224\u6642\u9593\u4f53\u5236\u3067\u89e3\u6c7a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53\u8005\u304c\u4e0d\u5728\u306e\u5834\u5408\u3067\u3082\u5b89\u5fc3\u3067\u3059\u3002 \u304a\u5ba2\u69d8\u306b\u559c\u3070\u308c\u308b\u65b9\u6cd5!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">FAQ\u30bb\u30af\u30b7\u30e7\u30f3\u306f\u3001\u88fd\u54c1\u304c\u8907\u96d1\u3067\u306a\u304f\u3001\u6280\u8853\u7684\u306b\u6d17\u7df4\u3055\u308c\u3066\u3044\u306a\u3044\u305f\u3081\u3001\u5305\u62ec\u7684\u306a\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3092\u5fc5\u8981\u3068\u3057\u306a\u3044\u5834\u5408\u306b\u6700\u9069\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002 \u3088\u308a\u5e83\u7bc4\u306a\u77e5\u8b58\u30d9\u30fc\u30b9\u3092\u69cb\u7bc9\u3059\u308b\u305f\u3081\u306b\u3001FAQ\u3082\u307e\u305f\u3001\u7d20\u6674\u3089\u3057\u3044\u51fa\u767a\u70b9\u3068\u306a\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><span style=\"font-weight: 400;\">\u30bd\u30fc\u30b7\u30e3\u30eb\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u3084\u30d5\u30a9\u30fc\u30e9\u30e0<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u6700\u8fd1\u306e\u8abf\u67fb\u306b\u3088\u308b\u3068\u300171\uff05\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u88fd\u54c1\u30d5\u30a9\u30fc\u30e9\u30e0\u306f\u3001\u9867\u5ba2\u306e\u5f79\u306b\u7acb\u3064\u305f\u3081\u306b\u4f5c\u3089\u308c\u3066\u3044\u308b\u3053\u3068\u304c\u308f\u304b\u308a\u307e\u3057\u305f\u3002 \u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306b\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3092\u63a1\u7528\u3059\u308b\u3053\u3068\u306e\u30e1\u30ea\u30c3\u30c8\u306f\u3001\u300c\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30fb\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u306e\u73fe\u72b6\u5831\u544a\u66f8\u300d\u306b\u307e\u3068\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8220;\u53c2\u52a0 &#8220;\u306f\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306e\u77e5\u8b58\u3068\u4fa1\u5024\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3053\u3068\u3067\u3001\u30e1\u30f3\u30d0\u30fc\u4e00\u4eba\u3072\u3068\u308a\u306e\u6210\u529f\u3092\u9ad8\u3081\u307e\u3059\u3002\u4eba\u3005\u306e\u4ed5\u4e8b\u3092\u624b\u4f1d\u3046\u3053\u3068\u3067\u3001\u5fe0\u8aa0\u5fc3\u304c\u80b2\u307e\u308c\u308b\u3002\u65b0\u3057\u3044\u6982\u5ff5\u3092\u500b\u4eba\u306b\u7d39\u4ecb\u3057\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u5229\u7528\u3092\u4fc3\u9032\u3057\u3001\u5909\u5316\u3059\u308b\u30cb\u30fc\u30ba\u3092\u7d20\u65e9\u304f\u6d6e\u304d\u5f6b\u308a\u306b\u3059\u308b\u3002&#8221;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u305d\u306e\u305f\u3081\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u6d88\u8cbb\u8005\u306f\u88fd\u54c1\u306b\u3064\u3044\u3066\u3088\u308a\u6df1\u304f\u77e5\u308a\u3001\u4ed6\u306e\u4eba\u3068\u5171\u6709\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u30b5\u30dd\u30fc\u30c8\u30b9\u30bf\u30c3\u30d5\u306e\u8ca0\u62c5\u304c\u8efd\u6e1b\u3055\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u793e\u54e1\u304c\u884c\u3046\u3088\u308a\u3082\u5373\u5ea7\u306b\u554f\u984c\u3084\u56de\u907f\u7b56\u306b\u5bfe\u5fdc\u3067\u304d\u3001\u30e6\u30fc\u30b6\u30fc\u9593\u306e\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u3084\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u610f\u8b58\u3092\u4fc3\u9032\u3057\u307e\u3059\u3002<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">\u7d50\u8ad6<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u30c1\u30e3\u30cd\u30eb\u306f\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u6226\u7565\u306b\u304a\u3044\u3066\u4e00\u5f8b\u306b\u69cb\u6210\u3055\u308c\u308b\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002 \u6d88\u8cbb\u8005\u306e\u30bf\u30a4\u30d7\u3084\u88fd\u54c1\u3001\u3055\u3089\u306b\u306f\u30b9\u30bf\u30c3\u30d5\u306e\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u306b\u5fdc\u3058\u3066\u3001\u3042\u308b\u30c1\u30e3\u30cd\u30eb\u3092\u597d\u3080\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u63d0\u4f9b\u3059\u308b\u88fd\u54c1\u3092\u62e1\u5927\u3059\u308b\u5834\u5408\u3001\u9867\u5ba2\u304c\u4f55\u3092\u671b\u3093\u3067\u3044\u308b\u304b\u3001\u7af6\u5408\u4ed6\u793e\u306f\u4f55\u3092\u63d0\u4f9b\u3057\u3066\u3044\u308b\u304b\u3092\u691c\u8a0e\u3057\u307e\u3059\u3002 \u3053\u306e\u77e5\u8b58\u304c\u3042\u308c\u3070\u3001\u3069\u3046\u3059\u308c\u3070\u3044\u3044\u306e\u304b\u304c\u3057\u3063\u304b\u308a\u308f\u304b\u308b\u306f\u305a\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">QuestionPro\u306f\u3001\u5e02\u5834\u3067\u6700\u3082\u6d17\u7df4\u3055\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002 QuestionPro CX\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u6d88\u8cbb\u8005\u306e\u8003\u3048\u3084\u611f\u60c5\u306b\u95a2\u3059\u308b\u91cd\u8981\u306a\u6d1e\u5bdf\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.questionpro.com\/cx\/\" target=\"_blank\" rel=\"noopener\"><br \/>\n  <button>\u3082\u3063\u3068\u8a73\u3057\u304f<\/button><br \/>\n<\/a>       <a href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?classID=1063&amp;sourceRef=home-cx\" target=\"_blank\" rel=\"noopener\"><br \/>\n  <button>\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/button><br \/>\n<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u304b\u3064\u3066\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u307b\u307c\u3059\u3079\u3066 [&hellip;]<\/p>\n","protected":false},"author":48,"featured_media":718954,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_focuskw":"\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30b5\u30fc\u30d3\u30b9\u30fb\u30c1\u30e3\u30f3\u30cd\u30eb","_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30fb\u30c1\u30e3\u30cd\u30eb\u306f\u3001\u9867\u5ba2\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u4e2d\u306b\u4f01\u696d\u3068\u30b3\u30f3\u30bf\u30af\u30c8\u3092\u53d6\u308b\u305f\u3081\u306e\u624b\u6bb5\u3067\u3059\u3002 \u8a73\u3057\u304f\u306f\u3053\u3061\u3089","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1194],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30c1\u30e3\u30cd\u30eb\u3002\u5b9a\u7fa9\u3001\u30bf\u30a4\u30d7\u3001\u304a\u3088\u3073\u4f8b | QuestionPro<\/title>\n<meta name=\"description\" content=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30fb\u30c1\u30e3\u30cd\u30eb\u306f\u3001\u9867\u5ba2\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u4e2d\u306b\u4f01\u696d\u3068\u30b3\u30f3\u30bf\u30af\u30c8\u3092\u53d6\u308b\u305f\u3081\u306e\u624b\u6bb5\u3067\u3059\u3002 \u8a73\u3057\u304f\u306f\u3053\u3061\u3089\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30c1\u30e3\u30cd\u30eb\u3002\u5b9a\u7fa9\u3001\u30bf\u30a4\u30d7\u3001\u304a\u3088\u3073\u4f8b | QuestionPro\" \/>\n<meta property=\"og:description\" content=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30fb\u30c1\u30e3\u30cd\u30eb\u306f\u3001\u9867\u5ba2\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u4e2d\u306b\u4f01\u696d\u3068\u30b3\u30f3\u30bf\u30af\u30c8\u3092\u53d6\u308b\u305f\u3081\u306e\u624b\u6bb5\u3067\u3059\u3002 \u8a73\u3057\u304f\u306f\u3053\u3061\u3089\" \/>\n<meta property=\"og:url\" content=\"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a\/\" \/>\n<meta property=\"og:site_name\" content=\"QuestionPro\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/questionpro\" \/>\n<meta property=\"article:published_time\" content=\"2022-10-06T18:00:10+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-04-24T18:09:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/qa-release.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/customer-service-channels.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2100\" \/>\n\t<meta property=\"og:image:height\" content=\"1254\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sanjida Satter\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@questionpro\" \/>\n<meta name=\"twitter:site\" content=\"@questionpro\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sanjida Satter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a\/\"},\"author\":{\"name\":\"Sanjida Satter\",\"@id\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/#\/schema\/person\/4657fe7e9fb097126074a8ca5effc324\"},\"headline\":\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30c1\u30e3\u30cd\u30eb\u3002\u5b9a\u7fa9\u3001\u30bf\u30a4\u30d7\u3001\u304a\u3088\u3073\u4f8b\",\"datePublished\":\"2022-10-06T18:00:10+00:00\",\"dateModified\":\"2023-04-24T18:09:14+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a\/\"},\"wordCount\":13,\"publisher\":{\"@id\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/#organization\"},\"articleSection\":[\"CX\"],\"inLanguage\":\"ja\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a\/\",\"url\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a\/\",\"name\":\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30c1\u30e3\u30cd\u30eb\u3002\u5b9a\u7fa9\u3001\u30bf\u30a4\u30d7\u3001\u304a\u3088\u3073\u4f8b | QuestionPro\",\"isPartOf\":{\"@id\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/#website\"},\"datePublished\":\"2022-10-06T18:00:10+00:00\",\"dateModified\":\"2023-04-24T18:09:14+00:00\",\"description\":\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30fb\u30c1\u30e3\u30cd\u30eb\u306f\u3001\u9867\u5ba2\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u4e2d\u306b\u4f01\u696d\u3068\u30b3\u30f3\u30bf\u30af\u30c8\u3092\u53d6\u308b\u305f\u3081\u306e\u624b\u6bb5\u3067\u3059\u3002 \u8a73\u3057\u304f\u306f\u3053\u3061\u3089\",\"breadcrumb\":{\"@id\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a\/#breadcrumb\"},\"inLanguage\":\"ja\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u30db\u30fc\u30e0\",\"item\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"CX\",\"item\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/category\/cx-ja-2\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30c1\u30e3\u30cd\u30eb\u3002\u5b9a\u7fa9\u3001\u30bf\u30a4\u30d7\u3001\u304a\u3088\u3073\u4f8b\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/#website\",\"url\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/\",\"name\":\"QuestionPro\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"ja\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/#organization\",\"name\":\"QuestionPro\",\"url\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/qa-release.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"contentUrl\":\"https:\/\/qa-release.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg\",\"caption\":\"QuestionPro\"},\"image\":{\"@id\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/questionpro\",\"https:\/\/twitter.com\/questionpro\",\"https:\/\/www.linkedin.com\/company\/questionpro\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/#\/schema\/person\/4657fe7e9fb097126074a8ca5effc324\",\"name\":\"Sanjida Satter\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c572068a5950e70f33455009610313fa?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c572068a5950e70f33455009610313fa?s=96&d=mm&r=g\",\"caption\":\"Sanjida Satter\"},\"url\":\"https:\/\/qa-release.questionpro.com\/blog\/ja\/author\/sanjida-satter\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30c1\u30e3\u30cd\u30eb\u3002\u5b9a\u7fa9\u3001\u30bf\u30a4\u30d7\u3001\u304a\u3088\u3073\u4f8b | QuestionPro","description":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30fb\u30c1\u30e3\u30cd\u30eb\u306f\u3001\u9867\u5ba2\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u4e2d\u306b\u4f01\u696d\u3068\u30b3\u30f3\u30bf\u30af\u30c8\u3092\u53d6\u308b\u305f\u3081\u306e\u624b\u6bb5\u3067\u3059\u3002 \u8a73\u3057\u304f\u306f\u3053\u3061\u3089","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"ja_JP","og_type":"article","og_title":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30c1\u30e3\u30cd\u30eb\u3002\u5b9a\u7fa9\u3001\u30bf\u30a4\u30d7\u3001\u304a\u3088\u3073\u4f8b | QuestionPro","og_description":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30fb\u30c1\u30e3\u30cd\u30eb\u306f\u3001\u9867\u5ba2\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u4e2d\u306b\u4f01\u696d\u3068\u30b3\u30f3\u30bf\u30af\u30c8\u3092\u53d6\u308b\u305f\u3081\u306e\u624b\u6bb5\u3067\u3059\u3002 \u8a73\u3057\u304f\u306f\u3053\u3061\u3089","og_url":"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a\/","og_site_name":"QuestionPro","article_publisher":"https:\/\/www.facebook.com\/questionpro","article_published_time":"2022-10-06T18:00:10+00:00","article_modified_time":"2023-04-24T18:09:14+00:00","og_image":[{"width":2100,"height":1254,"url":"https:\/\/qa-release.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/customer-service-channels.jpg","type":"image\/jpeg"}],"author":"Sanjida Satter","twitter_card":"summary_large_image","twitter_creator":"@questionpro","twitter_site":"@questionpro","twitter_misc":{"\u57f7\u7b46\u8005":"Sanjida Satter"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a\/#article","isPartOf":{"@id":"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a\/"},"author":{"name":"Sanjida Satter","@id":"https:\/\/qa-release.questionpro.com\/blog\/ja\/#\/schema\/person\/4657fe7e9fb097126074a8ca5effc324"},"headline":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30c1\u30e3\u30cd\u30eb\u3002\u5b9a\u7fa9\u3001\u30bf\u30a4\u30d7\u3001\u304a\u3088\u3073\u4f8b","datePublished":"2022-10-06T18:00:10+00:00","dateModified":"2023-04-24T18:09:14+00:00","mainEntityOfPage":{"@id":"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a\/"},"wordCount":13,"publisher":{"@id":"https:\/\/qa-release.questionpro.com\/blog\/ja\/#organization"},"articleSection":["CX"],"inLanguage":"ja"},{"@type":"WebPage","@id":"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a\/","url":"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a\/","name":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30c1\u30e3\u30cd\u30eb\u3002\u5b9a\u7fa9\u3001\u30bf\u30a4\u30d7\u3001\u304a\u3088\u3073\u4f8b | QuestionPro","isPartOf":{"@id":"https:\/\/qa-release.questionpro.com\/blog\/ja\/#website"},"datePublished":"2022-10-06T18:00:10+00:00","dateModified":"2023-04-24T18:09:14+00:00","description":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30fb\u30c1\u30e3\u30cd\u30eb\u306f\u3001\u9867\u5ba2\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u4e2d\u306b\u4f01\u696d\u3068\u30b3\u30f3\u30bf\u30af\u30c8\u3092\u53d6\u308b\u305f\u3081\u306e\u624b\u6bb5\u3067\u3059\u3002 \u8a73\u3057\u304f\u306f\u3053\u3061\u3089","breadcrumb":{"@id":"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a\/#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%80%82%e5%ae%9a%e7%be%a9%e3%80%81%e3%82%bf%e3%82%a4%e3%83%97%e3%80%81%e3%81%8a\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u30db\u30fc\u30e0","item":"https:\/\/qa-release.questionpro.com\/blog\/ja\/"},{"@type":"ListItem","position":2,"name":"CX","item":"https:\/\/qa-release.questionpro.com\/blog\/ja\/category\/cx-ja-2\/"},{"@type":"ListItem","position":3,"name":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30c1\u30e3\u30cd\u30eb\u3002\u5b9a\u7fa9\u3001\u30bf\u30a4\u30d7\u3001\u304a\u3088\u3073\u4f8b"}]},{"@type":"WebSite","@id":"https:\/\/qa-release.questionpro.com\/blog\/ja\/#website","url":"https:\/\/qa-release.questionpro.com\/blog\/ja\/","name":"QuestionPro","description":"","publisher":{"@id":"https:\/\/qa-release.questionpro.com\/blog\/ja\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/qa-release.questionpro.com\/blog\/ja\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"ja"},{"@type":"Organization","@id":"https:\/\/qa-release.questionpro.com\/blog\/ja\/#organization","name":"QuestionPro","url":"https:\/\/qa-release.questionpro.com\/blog\/ja\/","logo":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/qa-release.questionpro.com\/blog\/ja\/#\/schema\/logo\/image\/","url":"https:\/\/qa-release.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","contentUrl":"https:\/\/qa-release.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/questionpro-logo.svg","caption":"QuestionPro"},"image":{"@id":"https:\/\/qa-release.questionpro.com\/blog\/ja\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/questionpro","https:\/\/twitter.com\/questionpro","https:\/\/www.linkedin.com\/company\/questionpro\/"]},{"@type":"Person","@id":"https:\/\/qa-release.questionpro.com\/blog\/ja\/#\/schema\/person\/4657fe7e9fb097126074a8ca5effc324","name":"Sanjida Satter","image":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/qa-release.questionpro.com\/blog\/ja\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/c572068a5950e70f33455009610313fa?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c572068a5950e70f33455009610313fa?s=96&d=mm&r=g","caption":"Sanjida Satter"},"url":"https:\/\/qa-release.questionpro.com\/blog\/ja\/author\/sanjida-satter\/"}]}},"featured_image_src":"https:\/\/qa-release.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/customer-service-channels.jpg","featured_image_src_square":"https:\/\/qa-release.questionpro.com\/blog\/wp-content\/uploads\/2022\/10\/customer-service-channels.jpg","author_info":{"display_name":"Sanjida Satter","author_link":"https:\/\/qa-release.questionpro.com\/blog\/ja\/author\/sanjida-satter\/"},"_links":{"self":[{"href":"https:\/\/qa-release.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/posts\/730860"}],"collection":[{"href":"https:\/\/qa-release.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/qa-release.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/qa-release.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/users\/48"}],"replies":[{"embeddable":true,"href":"https:\/\/qa-release.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/comments?post=730860"}],"version-history":[{"count":1,"href":"https:\/\/qa-release.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/posts\/730860\/revisions"}],"predecessor-version":[{"id":788103,"href":"https:\/\/qa-release.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/posts\/730860\/revisions\/788103"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/qa-release.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/media\/718954"}],"wp:attachment":[{"href":"https:\/\/qa-release.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/media?parent=730860"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/qa-release.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/categories?post=730860"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/qa-release.questionpro.com\/blog\/ja\/wp-json\/wp\/v2\/tags?post=730860"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}