{"id":730943,"date":"2022-05-27T15:30:01","date_gmt":"2022-05-27T15:30:01","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/pos%e9%a1%a7%e5%ae%a2%e8%aa%bf%e6%9f%bb%e3%80%82%e3%82%a2%e3%83%b3%e3%82%b1%e3%83%bc%e3%83%88%e3%81%a8%e3%81%af%e4%bd%95%e3%81%8b%e3%80%81%e3%81%a9%e3%81%ae%e3%82%88%e3%81%86%e3%81%ab%e8%a1%8c\/"},"modified":"2022-05-27T15:30:01","modified_gmt":"2022-05-27T15:30:01","slug":"pos%e9%a1%a7%e5%ae%a2%e8%aa%bf%e6%9f%bb%e3%80%82%e3%82%a2%e3%83%b3%e3%82%b1%e3%83%bc%e3%83%88%e3%81%a8%e3%81%af%e4%bd%95%e3%81%8b%e3%80%81%e3%81%a9%e3%81%ae%e3%82%88%e3%81%86%e3%81%ab%e8%a1%8c","status":"publish","type":"post","link":"https:\/\/qa-release.questionpro.com\/blog\/ja\/pos%e9%a1%a7%e5%ae%a2%e8%aa%bf%e6%9f%bb%e3%80%82%e3%82%a2%e3%83%b3%e3%82%b1%e3%83%bc%e3%83%88%e3%81%a8%e3%81%af%e4%bd%95%e3%81%8b%e3%80%81%e3%81%a9%e3%81%ae%e3%82%88%e3%81%86%e3%81%ab%e8%a1%8c\/","title":{"rendered":"POS\u9867\u5ba2\u8abf\u67fb\u3002\u30a2\u30f3\u30b1\u30fc\u30c8\u3068\u306f\u4f55\u304b\u3001\u3069\u306e\u3088\u3046\u306b\u884c\u3046\u304b"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\u591a\u304f\u306e\u30d3\u30b8\u30cd\u30b9\u30aa\u30fc\u30ca\u30fc\u304c\u305d\u3046\u3067\u3042\u308b\u3088\u3046\u306b\u3001\u3042\u306a\u305f\u306f\u5e38\u306b\u30b3\u30b9\u30c8\u3092\u524a\u6e1b\u3057\u3001\u5229\u76ca\u3092\u5897\u3084\u3059\u65b9\u6cd5\u3092\u63a2\u3057\u3066\u3044\u307e\u3059\u3002 \u305d\u306e\u4e00\u3064\u306e\u65b9\u6cd5\u3068\u3057\u3066\u3001\uff08Point of Sale\uff09POS\u306e\u9867\u5ba2\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30d3\u30b8\u30cd\u30b9\u306b\u95a2\u3059\u308b\u5341\u5206\u306a\u60c5\u5831\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u3057\u304b\u3057\u3001\u305d\u306e\u524d\u306b\uff08POS\uff09\u30b5\u30fc\u30d9\u30a4\u3068\u306f\u4f55\u304b\u3001\u3069\u3093\u306a\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308b\u306e\u304b\u3092\u77e5\u3063\u3066\u304a\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">POS\u9867\u5ba2\u30a2\u30f3\u30b1\u30fc\u30c8\u3068\u306f\uff1f<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">POS\u9867\u5ba2\u30a2\u30f3\u30b1\u30fc\u30c8\u306f\u3001\u9867\u5ba2\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53ce\u96c6\u3059\u308b\u305f\u3081\u306b\u4f7f\u7528\u3059\u308b\u91cd\u8981\u306a\u30c4\u30fc\u30eb\u3067\u3042\u308a\u3001\u53d6\u5f15\u304c\u884c\u308f\u308c\u308b\u3068\u540c\u6642\u306b\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u6e2c\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u304a\u5ba2\u69d8\u304c\u3069\u306e\u3088\u3046\u306a\u4f53\u9a13\u3092\u597d\u307e\u308c\u3001\u307e\u305f\u597d\u307e\u308c\u306a\u3044\u306e\u304b\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f<a href=\"https:\/\/www.questionpro.com\/cx\/why\/5-pillars.html\">\u304a\u5ba2\u69d8\u306e\u4f53\u9a13\u3092<\/a>\u5411\u4e0a\u3055\u305b\u3001\u5c06\u6765\u306e\u518d\u6765\u5e97\u3092\u4fc3\u3059\u3088\u3046\u306a\u5909\u66f4\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306f\u3001POS\u9867\u5ba2\u8abf\u67fb\u306b\u3088\u3063\u3066\u3001\u5373\u5ea7\u306b\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u8d77\u3053\u305b\u308b\u30c7\u30fc\u30bf\u3092\u624b\u306b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">(Point of Sale)POS\u9867\u5ba2\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5229\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306f\u4f55\u3067\u3059\u304b\uff1f<\/span><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><span style=\"font-weight: 400;\">\u5229\u4fbf\u6027<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u304a\u5ba2\u69d8\u306b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u5bfe\u5fdc\u3057\u3066\u3044\u305f\u3060\u304f\u3053\u3068\u306f\u3001\u304a\u5ba2\u69d8\u306b\u3068\u3063\u3066\u3082\u30d3\u30b8\u30cd\u30b9\u306b\u3068\u3063\u3066\u3082\u6709\u76ca\u3067\u3059\u3002 \u9867\u5ba2\u306f\u3001\u90f5\u9001\u3084\u30aa\u30f3\u30e9\u30a4\u30f3\u306b\u3088\u308b\u8ca9\u58f2\u5f8c\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u8abf\u67fb\u3092\u5f85\u3064\u3053\u3068\u306a\u304f\u3001\u305d\u306e\u5834\u3067\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u3078\u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u307e\u305f\u3001QuestonPro\u306e<a href=\"https:\/\/www.questionpro.com\/mobile\/mobile-surveys.html\">\u30e2\u30d0\u30a4\u30eb\u30b5\u30fc\u30d9\u30a4\u304c<\/a>\u5e02\u5834\u3092\u30ea\u30fc\u30c9\u3057\u3066\u3044\u308b\u3088\u3046\u306b\u3001\u30e2\u30d0\u30a4\u30eb\u7aef\u672b\u3084\u30bf\u30d6\u30ec\u30c3\u30c8\u3067POS\u30b5\u30fc\u30d9\u30a4\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3053\u3068\u3082\u5229\u70b9\u306e\u4e00\u3064\u3067\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><span style=\"font-weight: 400;\">\u4fe1\u983c\u6027<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u304a\u5ba2\u69d8\u304b\u3089\u3054\u610f\u898b\u3092\u3044\u305f\u3060\u304f\u969b\u3001\u79c1\u305f\u3061\u306f\u7387\u76f4\u306a\u3054\u610f\u898b\u3092\u3044\u305f\u3060\u304f\u3053\u3068\u3067\u3001\u304a\u5ba2\u69d8\u306b\u559c\u3093\u3067\u3044\u305f\u3060\u3051\u308b\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002 \u305d\u306e\u305f\u3081\u3001POS\u30b5\u30fc\u30d9\u30a4\u306e\u5229\u4fbf\u6027\u306f\u3001\u3053\u306e\u3088\u3046\u306a\u7387\u76f4\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53d7\u3051\u308b\u4e0a\u3067\u5927\u304d\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059\u3002 \u9867\u5ba2\u304b\u3089\u306e\u672c\u7269\u306e\u53cd\u5fdc\u306f\u3001\u3042\u306a\u305f\u306e\u30d3\u30b8\u30cd\u30b9\u304c\u73fe\u5728\u53d7\u3051\u3066\u3044\u308b\u30b5\u30fc\u30d3\u30b9\u306b\u3064\u3044\u3066\u9867\u5ba2\u304c\u3069\u306e\u3088\u3046\u306b\u611f\u3058\u3066\u3044\u308b\u304b\u3092\u6e2c\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><span style=\"font-weight: 400;\">\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u8ca9\u58f2\u6642\u306b\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53ce\u96c6\u3059\u308b\u3053\u3068\u3067\u3001\u30bf\u30a4\u30e0\u30ea\u30fc\u306a\u56de\u7b54\u304c\u5f97\u3089\u308c\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3092\u6539\u5584\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u3053\u308c\u306b\u3088\u308a\u3001\u52b9\u7387\u7684\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u5b9f\u73fe\u3059\u308b\u3060\u3051\u3067\u306a\u304f  <\/span><span style=\"font-weight: 400;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30c7\u30a3\u30e9\u30a4\u30c8<\/span><span style=\"font-weight: 400;\"> (\u30dd\u30a4\u30f3\u30c8\u30fb\u30aa\u30d6\u30fb\u30bb\u30fc\u30eb) POS\u30a2\u30f3\u30b1\u30fc\u30c8\u306f\u3001\u30ec\u30b9\u30dd\u30f3\u30b9\u30bf\u30a4\u30e0\u3068\u3044\u3046\u70b9\u3067\u3082\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002 \u901a\u5e38\u306e\u90f5\u4fbf\u7269\u306e\u3088\u3046\u306b\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u53cd\u5fdc\u3092\u5f85\u3064\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b\u3093\u3002  <\/span><a href=\"https:\/\/usqa.questionpro.com\/blog\/what-are-online-surveys\/\"><br \/>\n  <span style=\"font-weight: 400;\">\u30aa\u30f3\u30e9\u30a4\u30f3\u8abf\u67fb<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\">\u8ca9\u58f2\u6642\u306b\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u3068\u308c\u3070<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><span style=\"font-weight: 400;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u6700\u521d\u304b\u3089\u6700\u9069\u5316\u3059\u308b<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u529f\u306b\u6b20\u304b\u305b\u306a\u3044\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u8981\u56e0\u306e\u6539\u5584\u306b\u6ce8\u529b\u3002 \u304a\u5ba2\u69d8\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306f\u3001\u304a\u5ba2\u69d8\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u3068\u3063\u3066\u6539\u5584\u3059\u3079\u304d\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u7279\u6027\u3092\u6700\u9069\u5316\u3059\u308b\u305f\u3081\u306e\u6226\u7565\u7684\u306a\u77e5\u898b\u3068\u306a\u308a\u307e\u3059\u3002 <a href=\"https:\/\/usqa.questionpro.com\/blog\/customer-journey-map\/\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e<\/a>\u3042\u3089\u3086\u308b\u5074\u9762\u3092\u6e2c\u5b9a\u3059\u308b\u3053\u3068\u306f\u3001\u30b9\u30bf\u30fc\u30c8\u5730\u70b9\u304b\u3089\u59cb\u307e\u308a\u307e\u3059\u3002 \u307e\u305f\u3001\u3053\u306e\u3088\u3046\u306a\u975e\u4eba\u9593\u7684\u306a\u8abf\u67fb\u306f\u3001\u5bfe\u9762\u3067\u306e\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u306b\u62b5\u6297\u306e\u3042\u308b\u304a\u5ba2\u69d8\u306b\u3082\u5b89\u5fc3\u3057\u3066\u3044\u305f\u3060\u3051\u308b\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><span style=\"font-weight: 400;\">\u30aa\u30f3\u30e9\u30a4\u30f3\u30fb\u30ec\u30d4\u30e5\u30c6\u30fc\u30b7\u30e7\u30f3\u30fb\u30de\u30cd\u30b8\u30e1\u30f3\u30c8<\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u30d3\u30b8\u30cd\u30b9\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306b\u6700\u3082\u91cd\u8981\u306a\u8981\u7d20\u306e1\u3064\u306f\u3001\u30d6\u30e9\u30f3\u30c9\u306e\u4fe1\u983c\u6027\u3067\u3059\u3002\u9867\u5ba2\u3068\u306e\u4fe1\u983c\u95a2\u4fc2\u3092\u7bc9\u304f\u3053\u3068\u306f\u3001\u512a\u308c\u305f<a href=\"https:\/\/usqa.questionpro.com\/blog\/what-is-customer-engagement\/\">\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092<\/a>\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002 \u307e\u305f\u3001\u304a\u5ba2\u69d8\u3084\u305d\u306e\u6210\u529f\u3092\u6c17\u306b\u304b\u3051\u3066\u3044\u308b\u3053\u3068\u3082\u4f1d\u308f\u308a\u307e\u3059\u3002 \u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u9867\u5ba2\u30a2\u30f3\u30b1\u30fc\u30c8\u306f\u3001\u3042\u306a\u305f\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u6700\u9069\u306a\u9078\u629e\u3067\u3042\u308b\u3053\u3068\u3092\u9867\u5ba2\u306b\u793a\u3059\u3068\u540c\u6642\u306b\u3001\u3042\u306a\u305f\u306e\u30d3\u30b8\u30cd\u30b9\u306e\u8a55\u5224\u3092\u7ba1\u7406\u3059\u308b\u305f\u3081\u306e\u30a2\u30f3\u30e2\u30cb\u30a2\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">POS\u9867\u5ba2\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3059\u308b\u306b\u306f\uff1f<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">POS\u306e\u9867\u5ba2\u30a2\u30f3\u30b1\u30fc\u30c8\u3067\u304a\u5ba2\u69d8\u306e\u58f0\u3092\u96c6\u3081\u308b\u65b9\u6cd5\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002 \u6700\u9069\u306a\u65b9\u6cd5\u306f<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Web\u30b5\u30a4\u30c8\u306b\u30aa\u30f3\u30e9\u30a4\u30f3\u30d5\u30a9\u30fc\u30e0\u3092\u8a2d\u7f6e\u3059\u308b\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u304a\u5ba2\u69d8\u306e\u304a\u8cb7\u3044\u7269\u30ec\u30b7\u30fc\u30c8\u306bQR\u30b3\u30fc\u30c9\u3092\u4ed8\u52a0\u3059\u308b\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 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