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CX\u3068\u30c6\u30af\u30ce\u30ed\u30b8\u30fc<\/b><\/p>\n

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CX\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3001\u30ec\u30b9\u30dd\u30f3\u30b7\u30d3\u30ea\u30c6\u30a3\u306e\u30d0\u30e9\u30f3\u30b9<\/b><\/p>\n

\u79c1\u306f\u3001\u3053\u308c\u3089\u306e\u72b6\u6cc1\u3092\u3059\u3079\u3066\u898b\u3066\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3068\u30a8\u30f3\u30d1\u30ef\u30fc\u30e1\u30f3\u30c8\u306b\u95a2\u3057\u3066\u3001\u826f\u3044\u3053\u3068\u3068\u60aa\u3044\u3053\u3068\u306e\u4e21\u65b9\u3092\u898b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3057\u305f\u3002 <\/span>
\n \u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9<\/span>
\n<\/a>. \u79c1\u306f\u3001\u305d\u306e\u5fae\u5999\u306a\u5747\u8861\u3092\u4fdd\u3064\u305f\u3081\u306b\u3001\u3042\u3089\u3086\u308b\u5074\u9762\u306b\u7acb\u3063\u3066\u304d\u307e\u3057\u305f\u3002 <\/span>\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u6226\u7565<\/span><\/a> \u30b3\u30b9\u30c8\u524a\u6e1b\u306e\u305f\u3081\u306e\u6280\u8853\u3067 \u4eca\u3067\u306f\u3001\u3053\u308c\u3089\u306e\u6a5f\u68b0\u306f\u79c1\u305f\u3061\u306e\u6642\u4ee3\u306e\u304b\u306a\u308a\u6a19\u6e96\u7684\u306a\u3082\u306e\u3068\u3057\u3066\u898b\u3089\u308c\u3066\u3044\u307e\u3059\u304c\u3001\u65b0\u3057\u3044\u30b3\u30f3\u30bb\u30d7\u30c8\u3084\u30a2\u30a4\u30c7\u30a2\u306f\u3001\u79c1\u305f\u3061\u304c\u304a\u5ba2\u69d8\u306b\u63d0\u4f9b\u3059\u308b\u65b9\u6cd5\u3092\u7834\u58ca\u3057\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002 \u5c0f\u58f2\u696d\u3067\u306f\u3001\u30ab\u30fc\u30d6\u30b5\u30a4\u30c9\u30d4\u30c3\u30af\u30a2\u30c3\u30d7\u304c\u7269\u4e8b\u3092\u5909\u3048\u3066\u3044\u304f\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002 B2B\u306e\u4e16\u754c\u3067\u306f\u3001\u76f4\u63a5\u5bfe\u9762\u3057\u3066\u306e\u3084\u308a\u3068\u308a\u3092\u307b\u3068\u3093\u3069\u5fc5\u8981\u3068\u3057\u306a\u3044\u9867\u5ba2\u6210\u529f\u30e2\u30c7\u30eb\u3084\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u69cb\u7bc9\u3057\u3066\u3044\u307e\u3059\u3002 <\/span><\/p>\n

\u4e00\u8cab\u6027\u3092\u4fdd\u3064\u3079\u304d\u3053\u3068\uff1a\u305d\u308c\u305e\u308c\u306e\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3092\u7406\u89e3\u3057\u3001\u6587\u66f8\u5316\u3057\u7d9a\u3051\u308b\u3053\u3068\u3002 <\/span>
\n CX\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8<\/span>
\n<\/a>\u78ba\u5b9f\u306b <\/span>
\n \u6e2c\u5b9a\u3059\u308b\u3053\u3068\u3002<\/span>
\n<\/a>\u6b63\u3057\u3044KPI\u3067\u6e2c\u5b9a\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\uff08hInt\uff1a\u79c1\u306f\u30d5\u30a1\u30f3\u3067\u3059\u304c\u3001\u5e38\u306b <\/span>
\n NPS<\/span>
\n<\/a>\u3067\u6e2c\u5b9a\u3059\u308b\u3053\u3068\u3001\u305d\u3057\u3066\u3001\u9867\u5ba2\u3068\u5bfe\u8a71\u3057\u3001\u30eb\u30fc\u30d7\u3092\u9589\u3058\u308b\u3053\u3068\u3067\u3059\u3002 <\/span>
\n \u30eb\u30fc\u30d7\u3092\u9589\u3058\u308b<\/span>
\n<\/a>. QuestionPro\u3067\u306f\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3068\u30a8\u30f3\u30d1\u30ef\u30fc\u30e1\u30f3\u30c8\u306e\u30d0\u30e9\u30f3\u30b9\u3092\u53d6\u308a\u306a\u304c\u3089\u3001\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30af\u30e9\u30b9\u306e\u9867\u5ba2\u4f53\u9a13\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u69cb\u7bc9\u3092\u652f\u63f4\u3057\u3001\u305d\u306e\u904e\u7a0b\u3067\u6570\u30c9\u30eb\u3092\u7bc0\u7d04\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <\/span><\/p>\n

QuestionPro\u306f\u3001\u6700\u3082\u5148\u9032\u7684\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30c4\u30fc\u30eb\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/strong>\u9867\u5ba2\u306e\u8003\u3048\u3084\u611f\u60c5\u306b\u95a2\u3059\u308b\u8cb4\u91cd\u306a\u6d1e\u5bdf\u3092\u5f97\u308b\u306b\u306f\u3001\u4ee5\u4e0b\u3092\u4f7f\u7528\u3057\u307e\u3059\u3002 <\/span>
\n QuestionPro CX\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/span>
\n<\/a>\u4eca\u65e5\u304b\u3089<\/span><\/p>\n

\u30d6\u30c3\u30af\u30c7\u30e2<\/strong><\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

CX\u3068\u30ec\u30b9\u30dd\u30f3\u30b7\u30d3\u30ea\u30c6\u30a3 \u6700\u521d\u306e\u4ed5\u4e8b\u306f\u3001 […]<\/p>\n","protected":false},"author":46,"featured_media":691304,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1188],"tags":[],"class_list":{"0":"post-731051","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category--ja","8":"entry"},"yoast_head":"\n\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9 | QuestionPro<\/title>\n<meta name=\"description\" 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