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class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u30d7\u30ed\u30b7\u30e5\u30fc\u30de\u30fc\u3092\u3088\u308a\u7406\u89e3\u3059\u308b\u305f\u3081\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u4f5c\u308a\u65b9\u3092\u5b66\u3073\u305f\u3044\u65b9\u306f\u3001<a href=\"https:\/\/usqa.questionpro.com\/blog\/customer-journey-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089\u306e\u8a18\u4e8b\u3092<\/a>\u3054\u89a7\u304f\u3060\u3055\u3044\u3002  <\/p>\n<\/blockquote>\n\n<h2 class=\"wp-block-heading\">\u30d7\u30ed\u30b7\u30e5\u30fc\u30de\u30fc\u306e\u7279\u5fb4\u3084\u7279\u6027<\/h2>\n\n<p>\u30d7\u30ed\u30b7\u30e5\u30fc\u30de\u30fc\u3068\u306f\u3001\u6d88\u8cbb\u3060\u3051\u3067\u306a\u304f\u3001\u751f\u7523\u306b\u3082\u53c2\u52a0\u3059\u308b\u4eba\u306e\u3053\u3068\u3067\u3059\u3002 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href=\"https:\/\/usqa.questionpro.com\/blog\/ja\/%e3%81%8a%e5%ae%a2%e6%a7%98%e3%81%ae%e5%a3%b0%e3%82%a2%e3%83%b3%e3%82%b1%e3%83%bc%e3%83%88%e3%82%92%e4%bd%9c%e6%88%90%e3%81%99%e3%82%8b%e3%81%ab%e3%81%af%ef%bc%9f-2\/\">\u304a\u5ba2\u69d8\u306e\u58f0\u3092<\/a>\u63d0\u4f9b\u3059\u308b\u5f79\u5272\u3092\u62c5\u3063\u3066\u3044\u307e\u3059\u3002<\/li>\n\n\n\n<li>\u5f7c\u3089\u306f\u5e38\u306b\u5546\u54c1\u3092\u30ea\u30b5\u30fc\u30c1\u3057\u3066\u304a\u308a\u3001\u5e97\u982d\u3067\u8a00\u308f\u308c\u305f\u3053\u3068\u3092\u5168\u3066\u9d5c\u5451\u307f\u306b\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001SNS\u3067\u306e\u30ec\u30d3\u30e5\u30fc\u3084\u30c7\u30e2\u52d5\u753b\u306a\u3069\u3092\u30c1\u30a7\u30c3\u30af\u3057\u3066\u3044\u307e\u3059\u3002<\/li>\n\n\n\n<li>\u305d\u306e\u5546\u54c1\u304c\u81ea\u5206\u306e\u8981\u6c42\u3092\u6e80\u305f\u3059\u304b\u3069\u3046\u304b\u3092\u691c\u8a0e\u3057\u305f\u4e0a\u3067\u3001\u8cfc\u5165\u3059\u308b\u306e\u3067\u3059\u3002<\/li>\n<\/ul>\n\n<h2 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CX\u306f\u3001\u6d88\u8cbb\u8005\u3092\u30d7\u30ed\u30b7\u30e5\u30fc\u30de\u30fc\u306b\u5909\u3048\u3001\u3042\u3089\u3086\u308b\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3067\u6d88\u8cbb\u8005\u3092\u559c\u3070\u305b\u308b\u3053\u3068\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002 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target=\"_blank\" rel=\"noopener\">\n  <button>\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/button>\n<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u4f01\u696d\u306f\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3059\u88fd\u54c1\u3092\u4f5c\u308d\u3046 [&hellip;]<\/p>\n","protected":false},"author":49,"featured_media":774704,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1126],"tags":[],"class_list":{"0":"post-792731","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-1126","8":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - 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