{"id":794766,"date":"2022-09-22T11:00:24","date_gmt":"2022-09-22T11:00:24","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%e3%83%88%e3%83%bc%e3%82%bf%e3%83%ab%e3%83%bb%e3%82%af%e3%82%aa%e3%83%aa%e3%83%86%e3%82%a3%e3%83%bb%e3%83%9e%e3%83%8d%e3%82%b8%e3%83%a1%e3%83%b3%e3%83%88%ef%bc%9a%e3%81%9d%e3%81%ae%e5%86%85%e5%ae%b9\/"},"modified":"2022-09-22T11:00:24","modified_gmt":"2022-09-22T11:00:24","slug":"%e3%83%88%e3%83%bc%e3%82%bf%e3%83%ab%e3%83%bb%e3%82%af%e3%82%aa%e3%83%aa%e3%83%86%e3%82%a3%e3%83%bb%e3%83%9e%e3%83%8d%e3%82%b8%e3%83%a1%e3%83%b3%e3%83%88%ef%bc%9a%e3%81%9d%e3%81%ae%e5%86%85%e5%ae%b9","status":"publish","type":"post","link":"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%83%88%e3%83%bc%e3%82%bf%e3%83%ab%e3%83%bb%e3%82%af%e3%82%aa%e3%83%aa%e3%83%86%e3%82%a3%e3%83%bb%e3%83%9e%e3%83%8d%e3%82%b8%e3%83%a1%e3%83%b3%e3%83%88%ef%bc%9a%e3%81%9d%e3%81%ae%e5%86%85%e5%ae%b9\/","title":{"rendered":"\u30c8\u30fc\u30bf\u30eb\u30fb\u30af\u30aa\u30ea\u30c6\u30a3\u30fb\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\uff1a\u305d\u306e\u5185\u5bb9\u3001\u539f\u7406\u3001\u4e8b\u4f8b"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\u6700\u9ad8\u306e\u5546\u54c1\u3068\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u306f\u3001\u30c8\u30fc\u30bf\u30eb\u30fb\u30af\u30aa\u30ea\u30c6\u30a3\u30fb\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u306b\u3088\u3063\u3066\u53ef\u80fd\u3067\u3059\u3002 \u88fd\u9020\u696d\u306a\u3069\u306e\u5206\u91ce\u3067\u4f7f\u308f\u308c\u308b\u3001\u4e00\u822c\u7684\u3067\u52b9\u679c\u7684\u306a\u7d4c\u55b6\u6226\u7565\u3067\u3042\u308b\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30ea\u30fc\u30c0\u30fc\u306f\u3001\u54c1\u8cea\u5411\u4e0a\u306e\u305f\u3081\u306e\u8a08\u753b\u30d7\u30ed\u30bb\u30b9\u306e\u4e00\u74b0\u3068\u3057\u3066\u3001\u4f1a\u793e\u306e\u76ee\u6a19\u3092\u6982\u8aac\u3057\u3001\u3055\u307e\u3056\u307e\u306a\u90e8\u9580\u306e\u5f93\u696d\u54e1\u306b\u30d7\u30ed\u30bb\u30b9\u6a19\u6e96\u306e\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">TQM\u306f\u3001\u4f01\u696d\u304c\u9867\u5ba2\u306e\u671f\u5f85\u3092\u8d85\u3048\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u975e\u52b9\u7387\u306a\u624b\u9806\u306b\u3088\u308b\u8cc7\u6e90\u306e\u6d6a\u8cbb\u3092\u6700\u5c0f\u9650\u306b\u6291\u3048\u308b\u3053\u3068\u3067\u3001\u904b\u55b6\u7d4c\u8cbb\u3092\u524a\u6e1b\u3059\u308b\u3053\u3068\u3092\u652f\u63f4\u3057\u307e\u3059\u3002 \u7d4c\u55b6\u9663\u3068\u30b9\u30bf\u30c3\u30d5\u304c\u7dcf\u5408\u7684\u54c1\u8cea\u7ba1\u7406\u306e8\u3064\u306e\u539f\u5247\u306b\u3053\u3060\u308f\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u5e83\u3044\u4f01\u696d\u6587\u5316\u306b\u6d78\u900f\u3057\u3066\u3044\u304f\u306e\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u7dcf\u5408\u7684\u54c1\u8cea\u7ba1\u7406\u3068\u306f\u4f55\u304b\u3001\u305d\u306e8\u3064\u306e\u6307\u91dd\u3001\u90e8\u9580\u3092\u8d85\u3048\u305f\u6a5f\u80fd\u306a\u3069\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/span><\/p>\n<h2>Total Quality Management\u3068\u306f\uff1f<\/h2>\n<p><span style=\"font-weight: 400;\">TQM\uff08Total Quality Management\uff09\u3068\u306f\u3001\u300c\u54c1\u8cea\u3068\u9867\u5ba2\u6e80\u8db3\u3092\u91cd\u8996\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u9577\u671f\u7684\u306a\u6210\u529f\u3092\u53ce\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u300d\u3068\u3044\u3046\u8003\u3048\u65b9\u306b\u57fa\u3065\u304f\u7d4c\u55b6\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">TQM\u306b\u3088\u308c\u3070\u3001\u7d44\u7e54\u306f\u7d99\u7d9a\u7684\u306a\u6539\u5584\u3092\u512a\u5148\u3055\u305b\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3002 \u76ee\u5148\u306e\u73fe\u91d1\u5831\u916c\u3060\u3051\u3092\u5f37\u8abf\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u9577\u671f\u7684\u306a\u30d7\u30ed\u30bb\u30b9\u306e\u6539\u5584\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u3066\u3044\u307e\u3059\u3002  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u65b9\u6cd5\u3092\u6539\u5584\u3057\u305f\u3082\u306e\u3067\u3042\u308a\u3001\u4f01\u696d\u306f\u3001\u4eca\u65e5\u306e\u8fc5\u901f\u306a\u30da\u30fc\u30b9\u3068\u6fc0\u3057\u3044\u7af6\u4e89\u306e\u5e02\u5834\u3067\u4e8b\u696d\u3092\u7d99\u7d9a\u3059\u308b\u305f\u3081\u306b\u3001\u3053\u306e\u65b9\u6cd5\u306b\u4f9d\u5b58\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002 \u305d\u308c\u306f\u3001\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u304c\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3057\u3001\u305d\u306e\u884c\u52d5\u3092\u5909\u3048\u3001\u6587\u5316\u3092\u5909\u3048\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u30c8\u30fc\u30bf\u30eb\u30fb\u30af\u30aa\u30ea\u30c6\u30a3\u30fb\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3092\u69cb\u6210\u3059\u308b3\u3064\u306e\u8a00\u8449\uff1a<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u30c8\u30fc\u30bf\u30eb &#8211; \u30db\u30fc\u30eb \u30a4\u30f3 \u30a4\u30c3\u30c8\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u54c1\u8cea &#8211; \u9ad8\u54c1\u8cea\u306a\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u30de\u30cd\u30b8\u30e1\u30f3\u30c8 &#8211; \u53d6\u308a\u6271\u3046\u65b9\u6cd5\u3002<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u30c8\u30fc\u30bf\u30eb\u30fb\u30af\u30aa\u30ea\u30c6\u30a3\u30fb\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u306f\u3001\u30d7\u30ed\u30bb\u30b9\u3092\u6539\u5584\u3057\u3001\u9867\u5ba2\u3092\u6e80\u8db3\u3055\u305b\u3001\u65b0\u305f\u306a\u8981\u6c42\u3092\u7372\u5f97\u3059\u308b\u305f\u3081\u306b\u3001\u5b9a\u91cf\u7684\u624b\u6cd5\u3068\u4eba\u7684\u8cc7\u6e90\u306b\u4f9d\u62e0\u3059\u308b\u3002 \u6210\u529f\u3057\u305f\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u3001\u5168\u4f53\u3092\u7d44\u7e54\u5316\u3059\u308b\u65b9\u6cd5\u30fb\u6280\u8853\u3067\u3042\u308b\u3002 \u30c8\u30fc\u30bf\u30eb\u30af\u30aa\u30ea\u30c6\u30a3\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3067\u306f\u3001\u3088\u308a\u69cb\u9020\u5316\u3055\u308c\u305f\u6226\u7565\u3001\u7d4c\u55b6\u6226\u7565\u3001\u6700\u65b0\u306e\u53d6\u308a\u7d44\u307f\u3001\u305d\u3057\u3066\u30c4\u30fc\u30eb\u30ad\u30c3\u30c8\u304c\u6c42\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<h2>\u30c8\u30fc\u30bf\u30eb\u30af\u30aa\u30ea\u30c6\u30a3\u30fc\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u306e\u539f\u7406\u3068\u4e8b\u4f8b<\/h2>\n<p><span style=\"font-weight: 400;\">\u591a\u304f\u306e\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30b7\u30b9\u30c6\u30e0\u3084\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u304c\u305d\u3046\u3067\u3042\u308b\u3088\u3046\u306b\u3001\u5c0e\u5165\u3084\u6210\u529f\u306f\u4f01\u696d\u306b\u3088\u3063\u3066\u7570\u306a\u308b\u3067\u3057\u3087\u3046\u3002 \u8ab0\u3082\u304c\u7d0d\u5f97\u3059\u308b\u5358\u4e00\u306e\u65b9\u6cd5\u306f\u3042\u308a\u307e\u305b\u3093\u304c\u3001\u6700\u3082\u4e00\u822c\u7684\u306aTQM\u306e\u5b9a\u7fa9\u306f\u3001\u6b21\u306e8\u3064\u306e\u30b3\u30f3\u30bb\u30d7\u30c8\u304b\u3089\u69cb\u6210\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3>\u9867\u5ba2\u5fd7\u5411<\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">TQM\uff08\u30c8\u30fc\u30bf\u30eb\u30fb\u30af\u30aa\u30ea\u30c6\u30a3\u30fb\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\uff09\u306f\u3001\u73fe\u5728\u306e\u9867\u5ba2\u3068\u5c06\u6765\u306e\u9867\u5ba2\u306b\u7126\u70b9\u3092\u5f53\u3066\u307e\u3059\u3002 \u9867\u5ba2\u306f\u88fd\u54c1\u306e\u54c1\u8cea\u3092\u6b63\u5f53\u5316\u3059\u308b\u3002 \u305d\u306e\u305f\u3081\u3001\u671f\u5f85\u306b\u5fdc\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u308c\u3070\u3001\u9867\u5ba2\u306f\u8cea\u306e\u9ad8\u3044\u88fd\u54c1\u3092\u8cb7\u3063\u305f\u3068\u8003\u3048\u308b\u3053\u3068\u3092\u4f01\u696d\u306f\u4fdd\u8a3c\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u304c\u4f55\u3092\u6c42\u3081\u3066\u3044\u308b\u304b\u3092\u77e5\u308b\u3053\u3068\u306f\u3001\u305d\u306e\u671f\u5f85\u3092\u8d85\u3048\u308b\u305f\u3081\u306e\u9375\u3067\u3059\u3002 \u6210\u529f\u3059\u308b\u4f01\u696d\u306f\u3001\u76ee\u6a19\u3068\u9867\u5ba2\u306e\u8981\u6c42\u3092\u4e00\u81f4\u3055\u305b\u3066\u3044\u308b\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3>\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7<\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u306f\u3001\u76f8\u4e92\u306b\u4f9d\u5b58\u3059\u308b\u76ee\u7684\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u3001\u30b9\u30bf\u30c3\u30d5\u306e\u7d50\u675f\u3092\u7dad\u6301\u3059\u308b\u3002 \u30ea\u30fc\u30c0\u30fc\u306f\u3001\u7d44\u7e54\u306e\u76ee\u7684\u306b\u5411\u304b\u3063\u3066\u4eba\u3005\u304c\u3046\u307e\u304f\u50cd\u3051\u308b\u3088\u3046\u306a\u96f0\u56f2\u6c17\u3092\u4f5c\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002 \u3064\u307e\u308a\u3001\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u306fTQM\u306e\u6982\u5ff5\u306a\u306e\u3067\u3059\u3002 \u3053\u306e\u5206\u91ce\u306b\u306f3\u3064\u306e\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u30b9\u30bf\u30a4\u30eb\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u6c11\u4e3b\u7684\u306a\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u304c\u6700\u3082\u826f\u3044\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u767a\u63ee\u3057\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3>\u4eba\u3092\u5dfb\u304d\u8fbc\u3080<\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u3042\u3089\u3086\u308b\u30ec\u30d9\u30eb\u306e\u4eba\u3005\u304c\u3001\u7d44\u7e54\u306e\u53ce\u76ca\u306b\u8ca2\u732e\u3057\u3066\u3044\u308b\u3002 \u30b9\u30bf\u30c3\u30d5\u306e\u7dcf\u529b\u3092\u7d50\u96c6\u3059\u308b\u3053\u3068\u3067\u3001\u5546\u54c1\u3092\u751f\u307f\u51fa\u3057\u3001\u53ce\u76ca\u3092\u4e0a\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002 \u3060\u304b\u3089\u3001\u3059\u3079\u3066\u306e\u62c5\u5f53\u8005\u306f\u3001\u3088\u304f\u8a13\u7df4\u3055\u308c\u3001\u732e\u8eab\u7684\u3067\u3001\u671f\u9650\u3092\u5b88\u308b\u6c7a\u610f\u3092\u6301\u3063\u3066\u3044\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3002 \u3055\u3089\u306b\u3001\u3053\u306e\u30bb\u30af\u30bf\u30fc\u3067\u306f\u3001\u4e00\u4eba\u3072\u3068\u308a\u304c\u6b63\u3057\u3044\u4ed5\u4e8b\u3092\u3059\u308b\u305f\u3081\u306b\u99c6\u308a\u51fa\u3055\u308c\u308b\u3088\u3046\u306a\u3001\u5fdc\u7b54\u6027\u306e\u9ad8\u3044\u8077\u5834\u3092\u78ba\u7acb\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u306f\u3001\u5f93\u696d\u54e1\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3001\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3001\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u306b\u3088\u3063\u3066\u5411\u4e0a\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002 \u4eba\u306e\u6c17\u914d\u304c\u3001\u751f\u7523\u6027\u306e\u9ad8\u3044\u30c1\u30fc\u30e0\u3092\u3064\u304f\u308b\u3002 \u5354\u529b\u306b\u306f\u3001\u5782\u76f4\u7684\u306a\u3082\u306e\u3001\u6c34\u5e73\u7684\u306a\u3082\u306e\u3001\u7d44\u7e54\u9593\u306e\u3082\u306e\u304c\u3042\u308b\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3>\u30d7\u30ed\u30bb\u30b9\u30a2\u30d7\u30ed\u30fc\u30c1<\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u30d3\u30b8\u30cd\u30b9\u3067\u306f\u3001\u9ad8\u54c1\u8cea\u306e\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u3092\u751f\u307f\u51fa\u3059\u305f\u3081\u306e\u624b\u9806\u3092\u6539\u5584\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u3057\u305f\u304c\u3063\u3066\u3001TQM\u306f\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u54c1\u8cea\u3092\u78ba\u4fdd\u3059\u308b\u305f\u3081\u306e\u30d7\u30ed\u30bb\u30b9\u624b\u6cd5\u306b\u96c6\u4e2d\u3057\u3066\u3044\u308b\u3002 \u624b\u9806\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u3088\u308b\u6210\u529f\u3067\u3001\u9867\u5ba2\u6e80\u8db3\u304c\u5f97\u3089\u308c\u308b\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3>\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u306e\u305f\u3081\u306e\u30b7\u30b9\u30c6\u30e0\u30a2\u30d7\u30ed\u30fc\u30c1<\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u8a08\u753b\u306e\u8a08\u753b\u7684\u306a\u5b9f\u65bd\u306f\u3001TQM\uff08\u30c8\u30fc\u30bf\u30eb\u30fb\u30af\u30aa\u30ea\u30c6\u30a3\u30fb\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\uff09\u306b\u3088\u3063\u3066\u5f37\u8abf\u3055\u308c\u308b\u3002 \u30bb\u30af\u30bf\u30fc\u306f\u3001\u9069\u5207\u306a\u5b9f\u65bd\u6226\u7565\u3092\u7b56\u5b9a\u3057\u3001\u305d\u306e\u624b\u9806\u3092\u5b9f\u884c\u3057\u306a\u304c\u3089\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u6982\u5ff5\u306f\u3001\u56fd\u969b\u6a19\u6e96\u5316\u6a5f\u69cb\uff08ISO\uff09\u306b\u3088\u308b\u3068\u3001&#8221;\u76f8\u4e92\u306b\u95a2\u9023\u3059\u308b\u6d3b\u52d5\u3092\u30b7\u30b9\u30c6\u30e0\u3068\u3057\u3066\u8b58\u5225\u3001\u5206\u6790\u3001\u5236\u5fa1\u3059\u308b 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