{"id":796419,"date":"2021-05-03T08:00:22","date_gmt":"2021-05-03T08:00:22","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/%e3%81%82%e3%81%aa%e3%81%9f%e3%81%ae%e3%83%96%e3%83%a9%e3%83%b3%e3%83%89%e3%83%97%e3%83%ad%e3%83%9f%e3%82%b9\/"},"modified":"2021-05-03T08:00:22","modified_gmt":"2021-05-03T08:00:22","slug":"%e3%81%82%e3%81%aa%e3%81%9f%e3%81%ae%e3%83%96%e3%83%a9%e3%83%b3%e3%83%89%e3%83%97%e3%83%ad%e3%83%9f%e3%82%b9","status":"publish","type":"post","link":"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e3%81%82%e3%81%aa%e3%81%9f%e3%81%ae%e3%83%96%e3%83%a9%e3%83%b3%e3%83%89%e3%83%97%e3%83%ad%e3%83%9f%e3%82%b9\/","title":{"rendered":"\u3042\u306a\u305f\u306e\u30d6\u30e9\u30f3\u30c9\u30d7\u30ed\u30df\u30b9"},"content":{"rendered":"

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 <\/p>\n

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\u306b\u3064\u3044\u3066\u3088\u304f\u8b1b\u6f14\u3057\u3066\u3044\u307e\u3059\u3002 <\/span>
\n \u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u6226\u7565<\/span>
\n<\/a> \u305d\u3057\u3066\u3001\u305d\u308c\u304c\u4f01\u696d\u306e\u4e8b\u696d\u6d3b\u52d5\u306b\u3069\u306e\u3088\u3046\u306a\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u3079\u304d\u304b\u3092\u8003\u3048\u307e\u3059\u3002 \u5f93\u6765\u306f\u305d\u306e\u30d6\u30e9\u30f3\u30c9\u30d7\u30ed\u30df\u30b9\u3092\u5358\u7d14\u306b\u7406\u89e3\u3059\u308b\u65b9\u6cd5\u3060\u3063\u305f\u306e\u3067\u3059\u304c\u3001\u305f\u3060\u6a19\u6e96\u7684\u306a <\/span>\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb<\/span><\/a> \u3092\u8a3a\u65ad\u3059\u308b\u3002 \u307e\u305f\u3001\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u3084\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u691c\u8a0e\u3059\u308b\u30d7\u30ed\u30bb\u30b9\u3082\u3042\u308a\u307e\u3057\u305f\u3002 \u3053\u306e\u3088\u3046\u306a\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u4f01\u696d\u5185\u3084\u305d\u306e\u4e2d\u306e\u982d\u8133\u306b\u6ce8\u76ee\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u540c\u3058\u3082\u306e\u3092\u4f7f\u3046\u3053\u3068\u304c\u591a\u3059\u304e\u307e\u3059\u3002 <\/span>\u8a08\u6e2c<\/span><\/a> \u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3067\u3001\u304a\u5ba2\u69d8\u306b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u305d\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u304a\u9858\u3044\u3057\u3066\u3044\u307e\u3059\u3002 \u3092\u4f5c\u3063\u305f\u306e\u306f\u3001\u305d\u306e\u305f\u3081\u3067\u3059\u3002 <\/span>NPS+<\/span><\/a> \u79c1\u305f\u3061\u306f\u3001\u4f01\u696d\u306b\u5bfe\u3057\u3066\u3001\u4eca\u65e5\u304b\u3089\u672a\u6765\u3092\u898b\u636e\u3048\u308b\u65b9\u6cd5\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002 \u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u3092\u5f37\u5316\u3057\u306a\u304c\u3089\u3001\u304a\u5ba2\u69d8\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u306b\u304b\u304b\u308b\u6642\u9593\u7684\u306a\u8ca0\u62c5\u3092\u8efd\u6e1b\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u305d\u306e\u30ae\u30e3\u30c3\u30d7\u3092\u57cb\u3081\u308b\u305f\u3081\u306b\u3001\u304a\u5ba2\u69d8\u306b\u3082\u4e00\u7dd2\u306b\u53c2\u52a0\u3057\u3066\u3044\u305f\u3060\u3044\u3066\u3044\u307e\u3059\u3002 \u30c1\u30e3\u30f3\u30b9\u306f\u4e00\u4eba\u306e\u304a\u5ba2\u69d8\u306b\u5bfe\u3057\u3066\u4e00\u5ea6\u3057\u304b\u306a\u3044\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002 \u79c1\u3082\u305d\u3046\u3067\u3059\u304c\u3001\u4f55\u304b\u5177\u4f53\u7684\u306a\u4f5c\u696d\u3092\u3057\u3066\u3044\u308b\u3068\u304d\u306b\u30a2\u30a4\u30c7\u30a2\u304c\u6d6e\u304b\u3073\u3001\u3059\u3050\u306b\u6d88\u3048\u3066\u3057\u307e\u3044\u3001\u4e8c\u5ea6\u3068\u30bf\u30a4\u30df\u30f3\u30b0\u304c\u5408\u308f\u305a\u306b\u623b\u3063\u3066\u3053\u306a\u3044\u3002 <\/span><\/p>\n

\u30d6\u30e9\u30f3\u30c9\u30d7\u30ed\u30df\u30b9\u3068\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3068\u306e\u30ae\u30e3\u30c3\u30d7\u306f\u6e2c\u5b9a\u53ef\u80fd\u3067\u3042\u308a\u3001\u3059\u3079\u3066\u306e\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3067\u6700\u91cd\u8981\u8996\u3055\u308c\u308b\u3079\u304d\u3067\u3059\u3002 <\/span>
\n CX\u306e\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8<\/span>
\n<\/a> \u304c\u8a55\u4fa1\u3055\u308c\u308b\u3053\u3068\u3002 \u30b8\u30a7\u30c0\u30a4\u30fb\u30de\u30b9\u30bf\u30fc\u304c\u3044\u308b\u4f1a\u793e\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u5fc3\u3092\u8aad\u3080\u3053\u3068\u306f\u3067\u304d\u305a\u3001\u8cea\u554f\u3092\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002 \u3067\u306f\u3001\u8cea\u554f\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u305d\u3057\u3066\u3001\u7b2c4\u304c\u3042\u306a\u305f\u3068\u3068\u3082\u306b\u3042\u308a\u307e\u3059\u3088\u3046\u306b\u3002 <\/span><\/p>\n


\n \u5225\u308c\u969b\u306e\u601d\u3044<\/span>
\n<\/i>:\u6765\u90315\u670811\u65e5\uff08\u706b\uff09\u3001\u30e6\u30fc\u30b6\u30fc\u30ab\u30f3\u30d5\u30a1\u30ec\u30f3\u30b9\u300cXDay North America\u300d\u3092\u958b\u50ac\u3057\u307e\u3059\u3002 <\/span>
\n XDay North America\u300d\u3092\u958b\u50ac\u3057\u307e\u3059\u3002<\/span>
\n<\/a>. \u30d1\u30cd\u30ea\u30b9\u30c8\u3082\u8b1b\u6f14\u8005\u3082\u8c6a\u83ef\u306a\u9854\u3076\u308c\u3067\u3059\u306e\u3067\u3001\u305c\u3072\u3054\u53c2\u52a0\u304f\u3060\u3055\u3044\u3002 \u540c\u69d8\u306b\u3001\u305d\u306e\u5206\u91ce\u306e\u30c8\u30c3\u30d7\u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u306e\u5fc3\u3092\u8aad\u3080\u3053\u3068\u306f\u3067\u304d\u307e\u3059\u304c\u3001\u30b1\u30ed\u30c3\u30b0\u3084\u30a2\u30de\u30be\u30f3\u3001NBA\u304c\u7d20\u6674\u3089\u3057\u3044\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306b\u4f55\u3092\u3057\u3066\u3044\u308b\u306e\u304b\u3092\u805e\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <\/span><\/p>\n

QuestionPro\u306f\u3001\u6700\u3082\u5148\u9032\u7684\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30c4\u30fc\u30eb\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/strong>\u9867\u5ba2\u306e\u8003\u3048\u3084\u611f\u60c5\u306b\u95a2\u3059\u308b\u8cb4\u91cd\u306a\u6d1e\u5bdf\u3092\u5f97\u308b\u306b\u306f\u3001\u4ee5\u4e0b\u3092\u4f7f\u7528\u3057\u307e\u3059\u3002 <\/span>
\n QuestionPro CX\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/span>
\n<\/a>\u4eca\u65e5\u304b\u3089<\/span><\/p>\n

\u30d6\u30c3\u30af\u30c7\u30e2<\/strong><\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

\u30cf\u30c3\u30d4\u30fc\u30db\u30ea\u30c7\u30fc\u3067\u3059\uff01 \u4eca\u65e5\u3068\u660e\u65e5\u306f\u3001\u3068 […]<\/p>\n","protected":false},"author":46,"featured_media":691304,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1188],"tags":[],"class_list":{"0":"post-796419","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category--ja","8":"entry"},"yoast_head":"\n\u3042\u306a\u305f\u306e\u30d6\u30e9\u30f3\u30c9\u30d7\u30ed\u30df\u30b9 | QuestionPro<\/title>\n<meta name=\"description\" content=\"Ken Peterson\u306f\u3001Tuesday 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