{"id":797600,"date":"2022-09-16T11:00:45","date_gmt":"2022-09-16T11:00:45","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/kano%e3%83%a2%e3%83%87%e3%83%ab%ef%bc%9awhat-is-it-how-it-works\/"},"modified":"2023-06-14T21:02:54","modified_gmt":"2023-06-14T21:02:54","slug":"kano%e3%83%a2%e3%83%87%e3%83%ab%ef%bc%9awhat-is-it-how-it-works","status":"publish","type":"post","link":"https:\/\/qa-release.questionpro.com\/blog\/ja\/kano%e3%83%a2%e3%83%87%e3%83%ab%ef%bc%9awhat-is-it-how-it-works\/","title":{"rendered":"KANO\u30e2\u30c7\u30eb\uff1aWhat is it &amp; How it Works"},"content":{"rendered":"\n<p><span style=\"font-weight: 400;\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6226\u7565\u3001\u65bd\u7b56\u3001\u7acb\u3061\u4e0a\u3052\u306e\u57fa\u790e\u3068\u306a\u308b\u306e\u306f\u6d88\u8cbb\u8005\u884c\u52d5\u3067\u3059\u3002 \u4f01\u696d\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30c1\u30fc\u30e0\u306f\u3001\u8a2d\u8a08\u3084\u88fd\u9020\u306b\u5165\u308b\u524d\u306b\u3001\u9867\u5ba2\u306e\u597d\u307f\u3084\u9b45\u529b\u7684\u306a\u70b9\u3092\u96c6\u4e2d\u7684\u306b\u8abf\u3079\u307e\u3059\u3002<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">\u4eca\u56de\u306f\u3001\u72e9\u91ce\u30e2\u30c7\u30eb\u306b\u3064\u3044\u3066\u3001\u305d\u306e\u80cc\u666f\u3001\u52b9\u679c\u7684\u306a\u7279\u5fb4\u3001\u6d3b\u7528\u4e8b\u4f8b\u3092\u691c\u8a3c\u3057\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/span><\/p>\n\n<div class=\"tags-wrap\">\n<p class=\"content-index\" style=\"margin-top: 0;\">\u30b3\u30f3\u30c6\u30f3\u30c4\u30a4\u30f3\u30c7\u30c3\u30af\u30b9<\/p>\n<ol style=\"font-weight: 400; margin: 0 30px; line-height: 22px;\">\n<li><a href=\"#what_is_kano_model?\">KANO\u30e2\u30c7\u30eb\u3068\u306f\uff1f<\/a><\/li>\n<li><a href=\"#how_kano_model_works?\">KANO\u30e2\u30c7\u30eb\u306e\u4ed5\u7d44\u307f\u306f\uff1f<\/a>\n<ol>\n<li><a href=\"#selecting_attributes_and_users_for_analysis\">\u5206\u6790\u5bfe\u8c61\u3068\u306a\u308b\u5c5e\u6027\u3084\u30e6\u30fc\u30b6\u30fc\u3092\u9078\u629e\u3059\u308b<\/a><\/li>\n<li><a href=\"#obtaining_the_best_information_from_clients\">\u304a\u5ba2\u69d8\u304b\u3089\u6700\u9069\u306a\u60c5\u5831\u3092\u5165\u624b\u3059\u308b<\/a><\/li>\n<li><a href=\"#analyze_the_outcomes\">\u6210\u679c\u3092\u5206\u6790\u3059\u308b<\/a><\/li>\n<\/ol>\n<\/li>\n<li><a href=\"#conclusion\">\u7d50\u8ad6<\/a><\/li>\n<\/ol>\n<\/div>\n\n<p><span style=\"font-weight: 400;\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u30d7\u30ed\u30c0\u30af\u30c8\u306e\u4e21\u30c1\u30fc\u30e0\u306f\u3001\u96c6\u3081\u305f\u30c7\u30fc\u30bf\u3092\u30d7\u30e9\u30a4\u30aa\u30ea\u30c6\u30a3\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3068\u547c\u3070\u308c\u308b\u30e2\u30c7\u30eb\u306e\u5f62\u3067\u691c\u8a0e\u3057\u307e\u3059\u3002 \u7d44\u7e54\u304c\u63a1\u7528\u3057\u3066\u3044\u308b\u30e2\u30c7\u30eb\u306b\u306f\u3044\u304f\u3064\u304b\u3042\u308a\u307e\u3059\u3002 \u52a0\u7d0d\u30e2\u30c7\u30eb\u3082\u305d\u306e\u4e00\u3064\u3067\u3059\u3002<\/span><\/p>\n\n<h2 class=\"wp-block-heading\" id=\"what_is_kano_model?\"><span style=\"font-weight: 400;\">KANO\u30e2\u30c7\u30eb\u3068\u306f\uff1f<\/span><\/h2>\n\n<p><span style=\"font-weight: 400;\">\u30ab\u30ce\u30e2\u30c7\u30eb\uff08Kano Model\uff09\u3068\u306f\u3001\u88fd\u54c1\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u306e\u4e2d\u3067\u3001\u304a\u5ba2\u69d8\u306b\u559c\u3093\u3067\u3044\u305f\u3060\u3051\u308b\u53ef\u80fd\u6027\u306e\u9ad8\u3044\u6a5f\u80fd\u306b\u512a\u5148\u9806\u4f4d\u3092\u3064\u3051\u308b\u624b\u6cd5\u306e\u3053\u3068\u3067\u3042\u308b\u3002 \u8a55\u4fa1\u306e\u9ad8\u3044\u9805\u76ee\u3092\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u306b\u8ffd\u52a0\u3059\u308b\u3053\u3068\u304c\u8ce2\u660e\u306a\u6226\u7565\u7684\u884c\u52d5\u3067\u3042\u308b\u304b\u3069\u3046\u304b\u3092\u8a55\u4fa1\u3059\u308b\u305f\u3081\u306b\u3001\u88fd\u54c1\u30c1\u30fc\u30e0\u306f\u305d\u306e\u5b9f\u88c5\u30b3\u30b9\u30c8\u3068\u4f7f\u7528\u30b3\u30b9\u30c8\u3092\u6bd4\u8f03\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">\u52a0\u7d0d\u30e2\u30c7\u30eb\u306f\u3001\u9867\u5ba2\u306e\u8981\u671b\u3092\u8a73\u7d30\u306b\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u304b\u3082\u3057\u308c\u306a\u3044\u3002 \u9867\u5ba2\u306e\u58f0\u306f\u3001\u751f\u6210\u3055\u308c\u305f\u9010\u8a9e\u8868\u3092\u7ffb\u8a33\u3057\u3001\u4fee\u6b63\u3059\u308b\u305f\u3081\u306b\u4f7f\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u3053\u308c\u306f\u54c1\u8cea\u6a5f\u80fd\u5c55\u958b\uff08QFD\uff09\u30cf\u30a6\u30b9\u30aa\u30d6\u30af\u30aa\u30ea\u30c6\u30a3\u306e\u512a\u308c\u305f\u30a4\u30f3\u30d7\u30c3\u30c8\u3068\u306a\u308b\u3002<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">\u5177\u4f53\u7684\u306b\u306f\u3001\u3053\u306e\u30e2\u30c7\u30eb\u306b\u306f2\u3064\u306e\u6b21\u5143\u304c\u3042\u308a\u307e\u3059\uff1a<\/span><\/p>\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">\u9054\u6210\u5ea6\uff08\u6a2a\u8ef8\uff09\u306f\u3001\u63d0\u4f9b\u8005\u304c\u5168\u304f\u3084\u3063\u3066\u3044\u306a\u3044\u3082\u306e\u304b\u3089\u3001\u63d0\u4f9b\u8005\u304c\u3057\u3063\u304b\u308a\u5b9f\u884c\u3057\u3066\u3044\u308b\u3082\u306e\u307e\u3067\u69d8\u3005\u3067\u3059\u3002<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">\u6e80\u8db3\u5ea6\uff08\u7e26\u8ef8\uff09\u306f\u3001\u88fd\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306b\u5168\u304f\u6e80\u8db3\u3057\u3066\u3044\u306a\u3044\u72b6\u614b\u304b\u3089\u3001\u88fd\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306b\u5b8c\u5168\u306b\u6e80\u8db3\u3057\u3066\u3044\u308b\u72b6\u614b\u307e\u3067\u3042\u308a\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\" id=\"how_kano_model_works?\"><span style=\"font-weight: 400;\">KANO\u30e2\u30c7\u30eb\u306e\u4ed5\u7d44\u307f\u306f\uff1f<\/span><\/h2>\n\n<p><span style=\"font-weight: 400;\">\u6570\u591a\u304f\u306e\u30e6\u30fc\u30b6\u30fc\u3084\u6a5f\u80fd\u3092\u6301\u3064Kano\u30e2\u30c7\u30eb\u306e\u4ed5\u7d44\u307f\u306b\u3064\u3044\u3066\u57fa\u790e\u77e5\u8b58\u3092\u5f97\u305f\u4eca\u3001\u305d\u308c\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u306e\u610f\u5473\u3092\u8b70\u8ad6\u3059\u308b\u3068\u304d\u304c\u6765\u305f\u306e\u3067\u3059\u3002<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u3067\u306f\u3001Kano\u30e2\u30c7\u30eb\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u5b9f\u52d9\u5bb6\u3084\u7814\u7a76\u8005\u304c\u3001\u30d7\u30ed\u30bb\u30b9\u306e\u5404\u6bb5\u968e\u3067\u306e\u7d4c\u9a13\u3084\u91cd\u8981\u306a\u53ce\u7a6b\u3092\u5171\u6709\u3057\u305f\u3044\u304f\u3064\u304b\u306e\u30a8\u30d4\u30bd\u30fc\u30c9\u306b\u57fa\u3065\u3044\u3066\u3044\u307e\u3059\uff1a<\/span><\/p>\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">\u5206\u6790\u5bfe\u8c61\u306e\u5c5e\u6027\u3084\u30e6\u30fc\u30b6\u30fc\u3092\u9078\u629e\u3059\u308b\uff1b<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u304b\u3089\u6700\u9069\u306a\u60c5\u5831\u3092\u5f97\u308b\u3053\u3068\uff1b<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">\u6210\u679c\u3092\u5206\u6790\u3059\u308b\u3002<\/span><\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\" id=\"selecting_attributes_and_users_for_analysis\"><span style=\"font-weight: 400;\">\u5206\u6790\u5bfe\u8c61\u3068\u306a\u308b\u5c5e\u6027\u3084\u30e6\u30fc\u30b6\u30fc\u3092\u9078\u629e\u3059\u308b<\/span><\/h3>\n\n<p><span style=\"font-weight: 400;\">\u307e\u305a\u8003\u3048\u308b\u3079\u304d\u306f\u3001\u6a5f\u80fd\u3084\u30e6\u30fc\u30b6\u30fc\u306a\u3069\u3001\u8abf\u67fb\u306e\u5e45\u306e\u5e83\u3055\u3067\u3059\u3002<\/span><\/p>\n\n<h4 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">\u6a5f\u80fd\u306e\u9078\u629e<\/span><\/h4>\n\n<p><span style=\"font-weight: 400;\">\u30e6\u30fc\u30b6\u30fc\u306b\u3068\u3063\u3066\u5b9f\u8cea\u7684\u306a\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308b\u6a5f\u80fd\u3092\u9078\u3076\u3002 \u30d0\u30c3\u30af\u30ed\u30b0\u306f\u3001\u6280\u8853\u7684\u8ca0\u50b5\u306e\u652f\u6255\u3044\u3001\u30bb\u30fc\u30eb\u30b9\/\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u9805\u76ee\u3001\u30ec\u30dd\u30fc\u30c8\u30b7\u30b9\u30c6\u30e0\u3001\u30c7\u30b6\u30a4\u30f3\u306e\u5237\u65b0\u306a\u3069\u3067\u69cb\u6210\u3055\u308c\u307e\u3059\u3002 \u52a0\u7d0d\u306f\u3053\u308c\u3089\u3092\u30ab\u30d0\u30fc\u3057\u3066\u3044\u306a\u3044\u3002<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">\u88fd\u54c1\u306e\u65b9\u304c\u5927\u304d\u3044\u306e\u3067\u3059\u304c\u3001\u5916\u7684\u8981\u56e0\u3067\u304a\u5ba2\u69d8\u306e\u6e80\u8db3\u5ea6\u3092\u6e2c\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u793e\u5185\u306e\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u304b\u3089\u306e\u8981\u6c42\u306b\u5f93\u308f\u306a\u3044\u3053\u3068\u3092\u9632\u5fa1\u3059\u308b\u305f\u3081\u306e\u6570\u5b57\u304c\u5fc5\u8981\u306a\u5834\u5408\u3001Kano\u3092\u4f7f\u3063\u3066\u884c\u3063\u305f\u7814\u7a76\u306f\u3001\u30c1\u30fc\u30e0\u3001\u9867\u5ba2\u3001\u305d\u3057\u3066\u81ea\u5206\u81ea\u8eab\u306b\u3068\u3063\u3066\u4e0d\u5229\u76ca\u306a\u3082\u306e\u3068\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">\u30dc\u30e9\u30f3\u30c6\u30a3\u30a2\u53c2\u52a0\u8005\u3092\u5229\u7528\u3059\u308b\u5834\u5408\u306f\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u7279\u6027\u6570\u3092\u5236\u9650\u3057\u3066\u304f\u3060\u3055\u3044\u3002 \u3053\u308c\u306b\u3088\u308a\u3001\u53c2\u52a0\u7387\u3084\u96c6\u4e2d\u529b\u304c\u9ad8\u307e\u308b\u306f\u305a\u3067\u3059\u3002<\/span><\/p>\n\n<h4 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">\u304a\u5ba2\u69d8\u306e\u9078\u5b9a<\/span><\/h4>\n\n<p><span style=\"font-weight: 400;\">\u30a2\u30f3\u30b1\u30fc\u30c8\u306b\u53c2\u52a0\u3059\u308b\u6d88\u8cbb\u8005\uff08\u307e\u305f\u306f\u898b\u8fbc\u307f\u5ba2\uff09\u304c\u5c5e\u3059\u308b\u3001\u4f55\u3089\u304b\u306e\u30c7\u30e2\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u3001\u8ad6\u7406\u7684\u30b3\u30db\u30fc\u30c8\u3001\u307e\u305f\u306f\u30da\u30eb\u30bd\u30ca\u3092\u691c\u8a0e\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u305d\u3046\u3067\u306a\u3051\u308c\u3070\u3001\u3042\u306a\u305f\u306e\u30c7\u30fc\u30bf\u306f\u304a\u305d\u3089\u304f\u5e83\u304f\u5206\u6563\u3057\u3066\u3057\u307e\u3046\u3067\u3057\u3087\u3046\u3002<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">\u3042\u306a\u305f\u306e\u9867\u5ba2\u3084\u898b\u8fbc\u307f\u5ba2\u306f\u3001\u304a\u305d\u3089\u304f\u4e00\u69d8\u3067\u306f\u306a\u304f\u3001\u3042\u306a\u305f\u306e\u6a5f\u80fd\u306b\u5bfe\u3059\u308b\u5f7c\u3089\u306e\u610f\u898b\u3082\u540c\u3058\u3067\u3057\u3087\u3046\u3002 \u3057\u304b\u3057\u3001\u305d\u308c\u3089\u304c\u5c5e\u3059\u308b\u30ab\u30c6\u30b4\u30ea\u30fc\u3092\u8003\u616e\u3059\u308c\u3070\u3001\u7814\u7a76\u306e\u30ce\u30a4\u30ba\u3092\u5927\u5e45\u306b\u6e1b\u3089\u3059\u3053\u3068\u304c\u3067\u304d\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/span><\/p>\n\n<h3 class=\"wp-block-heading\" id=\"obtaining_the_best_information_from_clients\"><span style=\"font-weight: 400;\">\u304a\u5ba2\u69d8\u304b\u3089\u6700\u9069\u306a\u60c5\u5831\u3092\u5165\u624b\u3059\u308b<\/span><\/h3>\n\n<p><span style=\"font-weight: 400;\">\u52a0\u7d0d\u7814\u7a76\u306b\u8ca2\u732e\u3059\u308b\u305f\u3081\u306e\u552f\u4e00\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u3068\u305d\u306e\u767a\u8868\u65b9\u6cd5\u3060\u3063\u305f\u306e\u3067\u3059\u306d\u3002 \u305d\u306e\u305f\u3081\u3001\u3053\u306e\u6bb5\u968e\u3092\u3067\u304d\u308b\u3060\u3051\u6210\u529f\u3055\u305b\u308b\u3088\u3046\u306b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n\n<h4 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">\u8cea\u554f\u3092\u660e\u78ba\u306b\u3059\u308b<\/span><\/h4>\n\n<p><span style=\"font-weight: 400;\">\u30b9\u30c8\u30ec\u30fc\u30c8\u3067\u7c21\u6f54\u306a\u8cea\u554f\u3092\u3059\u308b\u306e\u304c\u3088\u3044\u3067\u3057\u3087\u3046\u3002 \u305d\u308c\u305e\u308c1\u3064\u306e\u7279\u6027\u3092\u8868\u3059\u3088\u3046\u306b\u3057\u307e\u3059\u3002 \u6a5f\u80fd\u304c\u8907\u96d1\u306a\u5834\u5408\u306f\u3001\u30af\u30a8\u30ea\u3092\u5206\u89e3\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u3001\u88fd\u54c1\u306e\u6027\u80fd\u3067\u306f\u306a\u304f\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u5229\u70b9\u3092\u4e2d\u5fc3\u306b\u304a\u9858\u3044\u3057\u307e\u3059\u3002 \u5199\u771f\u3092\u81ea\u52d5\u7684\u306b\u88dc\u6b63\u3067\u304d\u308b\u3068\u3057\u305f\u3089\u3001\u3069\u306e\u3088\u3046\u306b\u611f\u3058\u307e\u3059\u304b\uff1f<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">\u6975\u7aef\u306a\u8cea\u554f\u306e\u7d44\u307f\u5408\u308f\u305b\u306f\u907f\u3051\u308b\u3002 \u6a5f\u80fd\u4e0d\u5168\u306e\u8cea\u554f\u306f\u3001\u6a5f\u80fd\u7684\u306a\u8cea\u554f\u306e\u88cf\u8fd4\u3057\u3067\u306f\u306a\u304f\u3001\u6a5f\u80fd\u6027\u3092\u6b20\u3044\u3066\u3044\u308b\u306e\u3067\u3059\u3002<\/span><\/p>\n\n<h4 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">\u6a5f\u80fd\u3092\u8aac\u660e\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u5b9f\u6f14\u3059\u308b\u3002<\/span><\/h4>\n\n<p><span style=\"font-weight: 400;\">\u76f4\u63a5\u8cea\u554f\u3059\u308b\u3088\u308a\u3082\u3001\u6d88\u8cbb\u8005\u306b\u6a5f\u80fd\u3092\u898b\u305b\u3066\u3001\u3069\u3046\u611f\u3058\u308b\u304b\u805e\u304f\u65b9\u304c\u3044\u3044\u3002<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">\u66f8\u9762\u306b\u3088\u308b\u554f\u3044\u5408\u308f\u305b\u306e\u4ee3\u308f\u308a\u306b\u3001\u30d7\u30ed\u30c8\u30bf\u30a4\u30d7\u3001\u30a4\u30f3\u30bf\u30e9\u30af\u30c6\u30a3\u30d6\u306a\u30ef\u30a4\u30e4\u30fc\u30d5\u30ec\u30fc\u30e0\u3001\u307e\u305f\u306f\u30e2\u30c3\u30af\u30a2\u30c3\u30d7\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002 \u6d88\u8cbb\u8005\u306f\u3001\u3053\u306e\u8996\u899a\u7684\u3067\u30c0\u30a4\u30ca\u30df\u30c3\u30af\u306a &#8220;\u8aac\u660e &#8220;\u306b\u3088\u3063\u3066\u3001\u4f55\u3092\u793a\u5506\u3057\u3066\u3044\u308b\u306e\u304b\u3092\u3088\u308a\u3088\u304f\u7406\u89e3\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u65b9\u6cd5\u3067\u554f\u3044\u5408\u308f\u305b\u308b\u5834\u5408\u306f\u3001\u8a73\u7d30\u306a\u30c6\u30ad\u30b9\u30c8\u30af\u30a8\u30ea\u306e\u3088\u3046\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u6a5f\u80fd\u30d7\u30ed\u30c8\u30bf\u30a4\u30d7\u3068\u5bfe\u8a71\u3057\u305f\u5f8c\u306b\u3001\u5f93\u6765\u306e\u56de\u7b54\u3092\u6c42\u3081\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002 \u305d\u3046\u3059\u308b\u3053\u3068\u3067\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u8981\u7d20\u3092\u6df7\u4e71\u3055\u305b\u308b\u3053\u3068\u306a\u304f\u899a\u3048\u3066\u3082\u3089\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n\n<h4 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">\u30d5\u30ec\u30fc\u30ba\u3084\u7406\u89e3\u5ea6\u306b\u6ce8\u610f\u3059\u308b\u3002<\/span><\/h4>\n\n<p><span style=\"font-weight: 400;\">\u52a0\u7d0d\u306e\u56de\u7b54\u547d\u4ee4\u306b\u6238\u60d1\u3046\u500b\u4eba\u3082\u3044\u308b\u3002 &#8220;\u305d\u3046\u3067\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044 &#8220;\u3088\u308a\u3082\u3001&#8221;\u305d\u3046\u3067\u3042\u308b\u3053\u3068\u304c\u597d\u304d\u3060 &#8220;\u306e\u307b\u3046\u304c\u512a\u3057\u3044\u6c17\u304c\u3057\u307e\u3059\u3002<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">\u53cd\u5fdc\u306f\u3001\u5feb\u697d\u304b\u3089\u4e0d\u5feb\u56de\u907f\u306e\u9806\u306b\u4e26\u3093\u3067\u3044\u307e\u3059\u3002 \u4ee3\u66ff\u8a9e\u306e\u9078\u629e\u80a2\u3068\u3057\u3066\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u3082\u306e\u304c\u3042\u308a\u307e\u3059\uff1a<\/span><\/p>\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">\u305d\u3046\u3044\u3046\u306e\u304c\u597d\u304d\u306a\u3093\u3067\u3059\u3002<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">\u57fa\u672c\u7684\u306a\u8981\u4ef6\u306b\u306a\u308b\u3068\u4e88\u60f3\u3057\u3066\u3044\u307e\u3059\u3002<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">\u79c1\u306f\u4e0d\u504f\u4e0d\u515a\u3067\u3059\u3002<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">\u597d\u304d\u3067\u306f\u306a\u3044\u3051\u3069\u3001\u5bfe\u5fdc\u3067\u304d\u308b\u3002<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">\u5acc\u3044\u3067\u8a31\u305b\u307e\u305b\u3093\u3002<\/span><\/li>\n<\/ul>\n\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u3089\u306e\u9078\u629e\u80a2\u304c\u3069\u306e\u3088\u3046\u306b\u53d7\u3051\u53d6\u3089\u308c\u308b\u304b\u306b\u6ce8\u610f\u3057\u3001\u56de\u7b54\u8005\u304c\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u76ee\u7684\u3092\u628a\u63e1\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u6700\u9069\u306a\u56de\u7b54\u3092\u9078\u629e\u3057\u3001\u53c2\u52a0\u8005\u306b\u4f1d\u3048\u308b\u3053\u3068\u3067\u3001\u6210\u679c\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306f\u305a\u3067\u3059\u3002<\/span><\/p>\n\n<h4 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">\u305d\u306e\u6a5f\u80fd\u306e\u610f\u7fa9\u306b\u3064\u3044\u3066\u3001\u304a\u5ba2\u69d8\u306b\u304a\u805e\u304d\u3057\u307e\u3059\u3002<\/span><\/h4>\n\n<p><span style=\"font-weight: 400;\">\u8907\u6570\u306e\u30c1\u30fc\u30e0\u304b\u3089\u3001\u6a5f\u80fd\u7684\uff0f\u6a5f\u80fd\u4e0d\u5168\u7684\u306a\u30da\u30a2\u306e\u5f8c\u306b\u8ffd\u52a0\u306e\u8cea\u554f\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u304c\u63a8\u5968\u3055\u308c\u3066\u3044\u307e\u3059\u3002 \u304a\u5ba2\u69d8\u306b\u306f\u3001\u305d\u306e\u6a5f\u80fd\u304c\u3069\u306e\u7a0b\u5ea6\u91cd\u8981\u306a\u3082\u306e\u306a\u306e\u304b\u3092\u805e\u3044\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u60c5\u5831\u306f\u3001\u6a5f\u80fd\u306e\u5dee\u5225\u5316\u3001\u304a\u5ba2\u69d8\u306b\u3068\u3063\u3066\u6700\u3082\u91cd\u8981\u306a\u6a5f\u80fd\u306e\u5224\u65ad\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002 \u4e00\u6b21\u7279\u6027\u3068\u4e8c\u6b21\u7279\u6027\u3092\u533a\u5225\u3057\u3001\u305d\u308c\u3089\u304c\u6d88\u8cbb\u8005\u306e\u9078\u629e\u306b\u3069\u306e\u3088\u3046\u306a\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u304b\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n\n<h4 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u8abf\u3079\u308b\u3002<\/span><\/h4>\n\n<p><span style=\"font-weight: 400;\">\u53ef\u80fd\u3067\u3042\u308c\u3070\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306b\u914d\u5e03\u3059\u308b\u524d\u306b\u3001\u30c1\u30fc\u30e0\u30e1\u30f3\u30d0\u30fc\u6570\u540d\u3067\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u78ba\u8a8d\u3059\u308b\u3002 \u5916\u304b\u3089\u6765\u305f\u4eba\u3068\u8a71\u3059\u3068\u3001\u5185\u5fc3\u4e0d\u5b89\u306f\u3042\u308b\u306b\u305b\u3088\u3001\u9593\u9055\u3044\u306a\u3044\u3067\u3057\u3087\u3046\u3002<\/span><\/p>\n\n<h3 class=\"wp-block-heading\" id=\"analyze_the_outcomes\"><span style=\"font-weight: 400;\">\u6210\u679c\u3092\u5206\u6790\u3059\u308b<\/span><\/h3>\n\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u3067\u3001\u7814\u7a76\u306e\u52d5\u6a5f\u306b\u305f\u3069\u308a\u7740\u304d\u307e\u3057\u305f\u3002 \u30c7\u30fc\u30bf\u3092\u96c6\u8a08\u30fb\u5206\u6790\u3057\u305f\u5f8c\u3001\u7279\u5fb4\u3092\u5206\u985e\u3057\u3001\u512a\u5148\u9806\u4f4d\u3092\u3064\u3051\u3066\u3082\u3088\u3044\u3002 \u4ee5\u4e0b\u306e2\u7a2e\u985e\u306e\u5206\u6790\u65b9\u6cd5\u3092\u6a21\u7d22\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002  <\/span><b>\u96e2\u6563\u7684\u3067\u3042\u308a\u9023\u7d9a\u7684\u3067\u3042\u308b\u3002<\/b><span style=\"font-weight: 400;\"> \u3069\u3061\u3089\u3082\u53c2\u52a0\u8005\u306e\u56de\u7b54\u3092\u52a0\u7d0d\u306e\u30ab\u30c6\u30b4\u30ea\u30fc\u306b\u7d50\u3073\u3064\u3051\u308b\u6570\u5b66\u7684\u306a\u6982\u5ff5\u3067\u3042\u308b\u3002 \u305d\u308c\u305e\u308c\u306e\u65b9\u6cd5\u306f\u3001\u3042\u306a\u305f\u304c\u671b\u3080\u6d1e\u5bdf\u529b\u306e\u7a2e\u985e\u306b\u4f9d\u5b58\u3057\u307e\u3059\u3002<\/span><\/p>\n\n<h4 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">\u96e2\u6563\u89e3\u6790<\/span><\/h4>\n\n<p><span style=\"font-weight: 400;\">\u52a0\u7d0d\u306e\u7d50\u679c\u3092\u5206\u6790\u3059\u308b\u4e0a\u3067\u3001\u6700\u3082\u308f\u304b\u308a\u3084\u3059\u3044\u30a2\u30d7\u30ed\u30fc\u30c1\u3067\u3059\uff1a<\/span><\/p>\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">\u56de\u7b54\u8005\u3092\u6700\u3082\u3088\u304f\u8868\u3059\u30c7\u30e2\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u3084\u30da\u30eb\u30bd\u30ca\u306e\u7279\u5fb4\u306b\u57fa\u3065\u3044\u3066\u3001\u56de\u7b54\u8005\u3092\u5206\u985e\u3057\u307e\u3059\u3002<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">\u8a55\u4fa1\u8868\u3092\u7528\u3044\u3066\u3001\u5404\u56de\u7b54\u8005\u306e\u56de\u7b54\u3092\u5206\u985e\u3059\u308b\u3002<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">\u5404\u30ab\u30c6\u30b4\u30ea\u30fc\u306e\u7279\u6027\uff08\u304a\u3088\u3073\u30c7\u30e2\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\uff09\u306e\u8fd4\u4fe1\u3092\u3059\u3079\u3066\u8ffd\u52a0\u3059\u308b\u3002<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">\u6700\u3082\u591a\u3044\u56de\u7b54\uff08\uff1d\u30e2\u30fc\u30c9\uff09\u306f\u3001\u5404\u6a5f\u80fd\u306e\u30ab\u30c6\u30b4\u30ea\u30fc\u306b\u5bfe\u5fdc\u3057\u305f\u3082\u306e\u3068\u306a\u308a\u307e\u3059\u3002<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">\u30ab\u30c6\u30b4\u30ea\u30fc\u9593\u3067\u7d50\u679c\u304c\u8fd1\u3044\u5834\u5408\u306f\u3001\u4e00\u756a\u5de6\u306e\u52dd\u5229\u30eb\u30fc\u30eb\u3092\u4f7f\u7528\u3059\u308b\uff1a\u5fc5\u9700\u54c1&gt; \u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9&gt; \u7f8e\u3057\u3044&gt; \u9762\u767d\u304f\u306a\u3044\u3002<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">\u3042\u308b\u6a5f\u80fd\u306e\u91cd\u8981\u6027\u3092\u8a55\u4fa1\u3059\u308b\u3088\u3046\u56de\u7b54\u8005\u306b\u6c42\u3081\u305f\u5834\u5408\u3001\u305d\u306e\u56de\u7b54\u306f\u5e73\u5747\u5316\u3057\u305f\u65b9\u304c\u3088\u3044\u3067\u3057\u3087\u3046\u3002<\/span><\/li>\n<\/ul>\n\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u3088\u3046\u306a\u5206\u6790\u306b\u3088\u308a\u3001\u57fa\u790e\u7684\u306a\u77e5\u8b58\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u3088\u308a\u5fb9\u5e95\u3057\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u4e0d\u8981\u306a\u591a\u304f\u306e\u5834\u9762\u3067\u5f79\u7acb\u3061\u307e\u3059\uff08\u4f8b\u3048\u3070\u3001\u30c7\u30b6\u30a4\u30f3\u306e\u30a2\u30a4\u30c7\u30a2\u3092\u30c6\u30b9\u30c8\u3057\u305f\u308a\u3001\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u306e\u30e9\u30d5\u3092\u4f5c\u3063\u305f\u308a\u3059\u308b\u5834\u5408\u306a\u3069\uff09\u3002<\/span><\/p>\n\n<h4 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">\u7d99\u7d9a\u7684\u306a\u5206\u6790<\/span><\/h4>\n\n<p><span style=\"font-weight: 400;\">\u96e2\u6563\u5206\u6790\u306b\u306f\u3044\u304f\u3064\u304b\u306e\u554f\u984c\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u30b9\u30bf\u30fc\u30c8\u5730\u70b9\u3068\u3057\u3066\u306f\u7d20\u6674\u3089\u3057\u3044\u3082\u306e\u3067\u3001\u7d50\u679c\u306e\u6982\u8981\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u30ca\u30de\u3067\uff1a<\/span><\/p>\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">\u3053\u306e\u904e\u7a0b\u3067\u3001\u79c1\u305f\u3061\u306f\u591a\u304f\u306e\u60c5\u5831\u3092\u5931\u3063\u3066\u3057\u307e\u3046\u306e\u3067\u3059\u3002 \u307e\u305a\u3001\u5404\u56de\u7b54\u8005\u306e25\u306e\u53ef\u80fd\u306a\u56de\u7b54\u3092\u30016\u3064\u306e\u30b0\u30eb\u30fc\u30d7\u306e\u3044\u305a\u308c\u304b\u306b\u5272\u308a\u5f53\u3066\u308b\u4f5c\u696d\u3092\u884c\u3044\u307e\u3057\u305f\u3002 \u305d\u3057\u3066\u3001\u5404\u56de\u7b54\u8005\u304b\u3089\u306e\u56de\u7b54\u3092\u7d71\u5408\u3057\u3066\u3001\u5404\u7279\u5fb4\u306e1\u3064\u306e\u30ab\u30c6\u30b4\u30ea\u30fc\u3068\u3057\u307e\u3059\u3002<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">\u30c7\u30fc\u30bf\u306e\u3070\u3089\u3064\u304d\u306f\u307e\u3063\u305f\u304f\u308f\u304b\u3089\u306a\u3044\u3002\u30bd\u30d5\u30c8\u306a\u56de\u7b54\u3082\u30bf\u30d5\u306a\u56de\u7b54\u3082\u540c\u3058\u91cd\u307f\u3067\u8a55\u4fa1\u3055\u308c\u308b\u3002 \u6a5f\u80fd\u4e0d\u5168\u306b\u9665\u3063\u305f\u300c\u671f\u5f85\u3059\u308b\u300dvs\u300c\u8010\u3048\u308b\u300d\u59ff\u52e2\u3092\u6301\u3064\u9b45\u529b\u7684\u306a\u4eba\u3092\u8003\u3048\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/span><\/li>\n<\/ul>\n\n<h5 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">\u30b9\u30b3\u30a2\u56de\u7b54<\/span><\/h5>\n\n<p><span style=\"font-weight: 400;\">\u307e\u305a\u3001\u5404\u56de\u7b54\u9078\u629e\u80a2\u306b\u306f\u3001-2\uff5e4\u306e\u9593\u3067\u6f5c\u5728\u7684\u306a\u6e80\u8db3\u5ea6\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u307e\u3059\u3002 \u6570\u5b57\u304c\u5927\u304d\u3044\u307b\u3069\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306f\u305d\u306e\u6a5f\u80fd\u3092\u6c42\u3081\u3066\u3044\u308b\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002 \u91cd\u8981\u5ea6\u306f\u5f93\u6765\u901a\u308a1\uff5e9\u3067\u8a55\u4fa1\u3057\u307e\u3059\u3002<\/span><\/p>\n\n<p><b>\u6a5f\u80fd\u7684\u306b<\/b><span style=\"font-weight: 400;\">-2\uff08\u5acc\u3044\uff09\u3001-1\uff08\u4e00\u7dd2\u306b\u66ae\u3089\u3059\uff09\u30010\u30012\uff08\u5fc5\u9808\uff09\u30014\uff08\u597d\u304d\uff09\uff1b<\/span><\/p>\n\n<p><b>\u6a5f\u80fd\u4e0d\u5168\u306b\u9665\u3063\u3066\u3044\u308b<\/b><span style=\"font-weight: 400;\">-2\uff08\u597d\u304d\uff09\u3001-1\uff08\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\uff09\u30010\uff08\u4e2d\u7acb\uff09\u30012\uff08\u4e00\u7dd2\u306b\u66ae\u3089\u3059\uff09\u30014\uff08\u5acc\u3044\uff09\uff1b<\/span><\/p>\n\n<p><b>\u91cd\u8981\u5ea6<\/b><span style=\"font-weight: 400;\">-1\uff08\u91cd\u8981\u3067\u306a\u3044\uff09\u30019\uff08\u6975\u3081\u3066\u91cd\u8981\uff09\u3002<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">Dysfunctional\u306e\u5c3a\u5ea6\u304c\u5f8c\u308d\u5411\u304d\u3060\u3068\u611f\u3058\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002 \u30b9\u30b3\u30a2\u304c\u9ad8\u3051\u308c\u3070\u9ad8\u3044\u307b\u3069\u559c\u3073\u304c\u53cd\u6620\u3055\u308c\u308b\u306e\u3067\u306f\uff1f \u6a5f\u80fd\u4e0d\u5168\u306e\u56de\u7b54\u3067\u306f\u3001Disliking\u306f\u305d\u306e\u6a5f\u80fd\u304c\u306a\u3044\u3053\u3068\u306b\u5f37\u304f\u53cd\u5bfe\u3059\u308b\u3053\u3068\u3092\u8868\u3059\u3002 \u30a4\u30f3\u30af\u30eb\u30fc\u30b8\u30e7\u30f3\u306f\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u3060\u308d\u3046\u3002 \u305d\u308c\u3086\u3048\u3001\u3088\u308a\u9ad8\u3044\u30b9\u30b3\u30a2\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">\u975e\u5bfe\u79f0\u30b9\u30b1\u30fc\u30eb\uff08-4\u3067\u306f\u306a\u304f-2\u304b\u3089\u59cb\u307e\u308b\uff09\u306e\u6839\u62e0\u306f\u3001\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u56de\u7b54\u304b\u3089\u5f97\u3089\u308c\u308b\u30ab\u30c6\u30b4\u30ea\u30fc\uff08\u30ea\u30d0\u30fc\u30b9\u3068\u30af\u30a8\u30b9\u30c1\u30e7\u30ca\u30d6\u30eb\uff09\u304c\u5f31\u3044\uff08\u30de\u30b9\u30c8\u30d3\u30fc\u3068\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\uff09\u3053\u3068\u3067\u3059\u3002<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u70b9\u6570\u306b\u3088\u3063\u3066\u30012\u6b21\u5143\u5e73\u9762\u306e\u7279\u5fb4\u304c\u5206\u985e\u3055\u308c\u307e\u3059\u3002 \u3053\u306e\u6226\u7565\u3067\u306f\u3001\u8a55\u4fa1\u8868\u306f\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u3002<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">\u3042\u308b\u7279\u6027\u304cReverse\u3067\u3042\u308b\u3053\u3068\u304c\u5224\u660e\u3057\u305f\u3068\u3059\u308b\u3002 \u305d\u306e\u5834\u5408\u3001\u5e38\u306b\u305d\u306e\u9006\u3068\u5b9a\u7fa9\u3057\u3001Functional\u3068Dysfunctional\u306e\u30b9\u30b3\u30a2\u3092\u5165\u308c\u66ff\u3048\u3066\u5225\u306eKano\u30ab\u30c6\u30b4\u30ea\u30fc\u306b\u5206\u985e\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3057\u3001\u305d\u306e\u4ee3\u308f\u308a\u306b\u7814\u7a76\u304b\u3089\u5916\u3059\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n\n<h2 class=\"wp-block-heading\" id=\"conclusion\"><span style=\"font-weight: 400;\">\u7d50\u8ad6<\/span><\/h2>\n\n<p><span style=\"font-weight: 400;\">KANO\u30e2\u30c7\u30eb\u306f\u3001\u30d7\u30ed\u30c0\u30af\u30c8\u30c1\u30fc\u30e0\u306e\u305f\u3081\u306e\u69cb\u9020\u5316\u3055\u308c\u305f\u512a\u5148\u9806\u4f4d\u4ed8\u3051\u306e\u65b9\u6cd5\u8ad6\u3067\u3042\u308b\u3002 \u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u306f\u3001\u304a\u5ba2\u69d8\u304c\u559c\u3076\u3068\u601d\u308f\u308c\u308b\u6a5f\u80fd\u306e\u512a\u5148\u9806\u4f4d\u3092\u6c7a\u3081\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u3089\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u306f\u3001\u68da\u3084\u6d88\u8cbb\u8005\u306e\u6ce8\u76ee\u3092\u96c6\u3081\u308b\u305f\u3081\u306b\u30a2\u30a4\u30c6\u30e0\u304c\u7af6\u5408\u3059\u308b\u3001\u3053\u306e\u53b3\u3057\u3044\u5e02\u5834\u306b\u304a\u3044\u3066\u6709\u52b9\u3067\u3042\u308b\u3053\u3068\u3092\u8a3c\u660e\u3057\u3066\u3044\u307e\u3059\u3002 \u88fd\u54c1\u304c\u958b\u767a\u6bb5\u968e\u306b\u5165\u308b\u524d\u304b\u3089\u3001kano\u54c1\u8cea\u30e2\u30c7\u30eb\u306f\u3001\u5fc5\u8981\u306a\u6a5f\u80fd\u3001\u671f\u9593\u3001\u30ea\u30bd\u30fc\u30b9\u3078\u306e\u6295\u8cc7\u3092\u660e\u78ba\u306b\u3059\u308b\u3088\u3046\u306b\u52aa\u3081\u307e\u3059\u3002<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">KANO\u30e2\u30c7\u30eb\u306e\u30b1\u30fc\u30b9\u30b9\u30bf\u30c7\u30a3\u3067\u306f\u3001\u9650\u3089\u308c\u305f\u30ea\u30bd\u30fc\u30b9\u3068\u30bf\u30a4\u30df\u30f3\u30b0\u306e\u5236\u7d04\u306e\u4e2d\u3067\u3001\u3044\u304b\u306b\u3057\u3066\u65b0\u88fd\u54c1\u3092\u767a\u58f2\u3059\u308b\u304b\u3092\u793a\u3057\u307e\u3057\u305f\u3002<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">QuestionPro\u3092\u4f7f\u3048\u3070\u3001\u9867\u5ba2\u611f\u60c5\u3092\u8fc5\u901f\u306b\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u3053\u308c\u306b\u3088\u308a\u3001\u304a\u5ba2\u69d8\u306e\u30b3\u30e1\u30f3\u30c8\u306e\u50be\u5411\u3092\u8abf\u3079\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u304a\u5ba2\u69d8\u306e\u58f0\u306b\u6ce8\u76ee\u3057\u3001\u5206\u6790\u3057\u3001\u884c\u52d5\u3059\u308b\u3053\u3068\u3067\u3001\u6700\u9ad8\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5b9f\u73fe\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u3067\u306f\u3001\u8a66\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\uff01<\/span><\/p>\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.questionpro.com\/cx\/\" target=\"_blank\" rel=\"noopener\">\n  <button>\u3082\u3063\u3068\u8a73\u3057\u304f<\/button>\n<\/a>       <a href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?classID=1063&amp;sourceRef=home-cx\" target=\"_blank\" rel=\"noopener\">\n  <button>\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/button>\n<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6226\u7565\u3001\u65bd\u7b56\u3001\u7acb\u3061\u4e0a\u3052\u306e\u57fa\u790e [&hellip;]<\/p>\n","protected":false},"author":48,"featured_media":565252,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1115],"tags":[],"class_list":{"0":"post-797600","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category--ja","8":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ 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