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href=\"https:\/\/www.questionpro.com\/features\/surveypocket-device-key.html\">\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u306b<\/a>\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u8ffd\u52a0\u3059\u308b\u826f\u3044\u7406\u7531\u306f\u305f\u304f\u3055\u3093\u3042\u308a\u307e\u3059\u3002 \u5f7c\u3089\u306b\u3064\u3044\u3066\u8a71\u305d\u3046\uff1a<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u5f97\u308b\u3002<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u96fb\u5b50\u30e1\u30fc\u30eb\u307e\u305f\u306f<a href=\"https:\/\/usqa.questionpro.com\/blog\/sms-surveys\/\">SMS\u306b\u3088\u308b\u30a2\u30f3\u30b1\u30fc\u30c8\u306f<\/a>\u3001\u9867\u5ba2\u304c<a href=\"https:\/\/usqa.questionpro.com\/blog\/post-purchase-survey\/\">\u8cfc\u5165\u30a2\u30f3\u30b1\u30fc\u30c8\u3092<\/a>\u884c\u3063\u305f\u5f8c\u306b\u884c\u308f\u308c\u308b\u3002 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\u3053\u3046\u3057\u305f\u4e9b\u7d30\u306a\u51fa\u4f1a\u3044\u304c\u7a4d\u307f\u91cd\u306a\u3063\u3066\u3001\u76f8\u624b\u4f01\u696d\u306b\u79fb\u7c4d\u3059\u308b\u3053\u3068\u306b\u306a\u308b\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30de\u30a4\u30af\u30ed\u30a2\u30f3\u30b1\u30fc\u30c8\u7528\u7d19\u306f\u3001\u69d8\u3005\u306a\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3067\u9867\u5ba2\u306e\u610f\u898b\u3092\u53ce\u96c6\u3059\u308b\u3002 \u30e6\u30fc\u30b6\u30fc\u304c\u30a2\u30d7\u30ea\u306e\u65b0\u6a5f\u80fd\u3092\u6709\u52b9\u306b\u3059\u308b\u3068\u3001\u30a2\u30d7\u30ea\u5185\u3067\u30de\u30a4\u30af\u30ed\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u3053\u308c\u306f\u30a4\u30f3\u30d7\u30c3\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u3002 \u307e\u305f\u3001\u63d0\u6848\u3084\u30e6\u30cb\u30fc\u30af\u306a\u8ab2\u984c\u306e\u63d0\u4f9b\u3092\u6c42\u3081\u308b\u3053\u3068\u3082\u3067\u304d\u308b\u3002<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u591a\u5fd9\u306a\u56de\u7b54\u8005\u304b\u3089\u30c7\u30fc\u30bf\u3092\u96c6\u3081\u308b\u3002<\/span><\/h3>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/usqa.questionpro.com\/blog\/what-is-a-target-audience\/\">\u30bf\u30fc\u30b2\u30c3\u30c8\u3068\u3059\u308b\u8aad\u8005\u306f<\/a>\u3001\u9577\u3044\u30a2\u30f3\u30b1\u30fc\u30c8\u306b\u6642\u9593\u3092\u5272\u3051\u306a\u3044\u3002 \u3044\u304f\u3064\u304b\u306e\u8cea\u554f\u3092\u30af\u30ea\u30c3\u30af\u3059\u308c\u3070\u3001\u305d\u308c\u3067\u7d42\u308f\u308a\u306a\u306e\u3060\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30de\u30a4\u30af\u30ed\u30a2\u30f3\u30b1\u30fc\u30c8\u7528\u7d19\u306f\u3001\u6d88\u8cbb\u8005\u306e\u4e00\u65e5\u3092\u4e2d\u65ad\u3055\u305b\u308b\u3053\u3068\u306a\u304f\u3001\u52b9\u7387\u7684\u306b\u6d88\u8cbb\u8005\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53ce\u96c6\u3057\u307e\u3059\u3002 \u30b3\u30e1\u30f3\u30c8\u3092\u5373\u5ea7\u306b\u5171\u6709\u3067\u304d\u308c\u3070\u3001\u30b7\u30e7\u30fc\u30c8\u30a2\u30f3\u30b1\u30fc\u30c8\u306b\u53c2\u52a0\u3059\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u307e\u308b\uff1a<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u9867\u5ba2\u304b\u3089\u306e\u56de\u7b54\u6570\u306e\u5897\u52a0\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u7279\u5b9a\u306e\u9867\u5ba2\u3092\u30bf\u30fc\u30b2\u30c3\u30c8\u3068\u3057\u3001\u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u9069\u5207\u306a\u554f\u3044\u5408\u308f\u305b\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u308b\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u8abf\u67fb\u306e\u304a\u304b\u3052\u3067\u3001\u88fd\u54c1\u8a08\u753b\u306b\u96c6\u4e2d\u3057\u3001\u3088\u308a\u8ce2\u660e\u306a\u8cc7\u6e90\u914d\u5206\u306e\u6c7a\u5b9a\u3092\u4e0b\u3059\u3053\u3068\u304c\u5bb9\u6613\u306b\u306a\u3063\u305f\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u69d8\u3005\u306a\u30e6\u30fc\u30b6\u30fc\u304c\u906d\u9047\u3059\u308b\u554f\u984c\u3092\u8a8d\u8b58\u3059\u308b\u3053\u3068\u3067\u3001\u7d99\u7d9a\u7387\u3092\u9ad8\u3081\u308b\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u767a\u58f2\u524d\u306e\u5e02\u5834\u5206\u6790\u304c\u53ef\u80fd\u3002 \u30a2\u30d7\u30ea\u306e\u4f7f\u3044\u65b9\u3084\u5177\u4f53\u7684\u306a\u6a5f\u80fd\u306b\u3064\u3044\u3066\u306f\u3053\u3061\u3089\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u30a2\u30d7\u30ea\u5185\u306e\u30de\u30a4\u30af\u30ed\u30a2\u30f3\u30b1\u30fc\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u6d3b\u7528\u3057\u3066\u3001\u3088\u308a\u591a\u304f\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u96c6\u3081\u307e\u3057\u3087\u3046\u3002<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u30a2\u30d7\u30ea\u5185\u30de\u30a4\u30af\u30ed\u30a2\u30f3\u30b1\u30fc\u30c8\u306f\u3001\u7d20\u65e9\u304f\u7c21\u5358\u306b\u56de\u7b54\u3067\u304d\u308b\u305f\u3081\u3001\u4ed6\u306e\u7a2e\u985e\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u3088\u308a\u3082\u56de\u7b54\u6570\u304c\u591a\u3044\u3053\u3068\u304c\u307b\u3068\u3093\u3069\u3067\u3059\u3002 \u305d\u306e\u305f\u3081\u3001\u591a\u304f\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u3088\u308a\u6b63\u78ba\u3067\u4fe1\u983c\u3067\u304d\u308b\u3082\u306e\u306b\u306a\u308b\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u660e\u78ba\u306b\u3057\u3066\u304a\u304f\u3068\u30011000\u4eba\u306e\u56de\u7b54\u7387\u304c20\uff05\u3067\u30011\u4e07\u4eba\u306e\u5927\u898f\u6a21\u30b5\u30f3\u30d7\u30eb\u304c\u3042\u308b\u5834\u5408\u3001\u5927\u898f\u6a21\u30e2\u30c7\u30eb\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u65b9\u304c\u3088\u308a\u6b63\u78ba\u3067\u3042\u308b\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30a2\u30d7\u30ea\u5185\u30de\u30a4\u30af\u30ed\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u9069\u5207\u306b\u5b9f\u65bd\u3059\u308c\u3070\u3001\u6570\u56de\u306e\u30af\u30ea\u30c3\u30af\u3067\u3059\u3079\u3066\u306e\u91cd\u8981\u306a\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3057\u3001\u6b63\u78ba\u3067\u5b9f\u7528\u7684\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">\u30a2\u30d7\u30ea\u5185\u30de\u30a4\u30af\u30ed\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u4f7f\u7528\u4f8b<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u3084\u30a2\u30d7\u30ea\u5185\u306e\u30de\u30a4\u30af\u30ed\u30b5\u30fc\u30d9\u30a4\u3092\u4f7f\u3048\u3070\u3001\u8ab0\u304c\u306a\u305c\u3042\u306a\u305f\u306e\u88fd\u54c1\u3092\u5229\u7528\u3057\u3066\u3044\u308b\u306e\u304b\u3092\u77e5\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002 \u3053\u308c\u3089\u306f\u30a6\u30a7\u30eb\u30ab\u30e0\u30b9\u30af\u30ea\u30fc\u30f3\u3084\u30b5\u30a4\u30f3\u30a2\u30c3\u30d7\u4e2d\u306b\u8868\u793a\u3055\u308c\u308b\u3053\u3068\u304c\u3042\u308b\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u9867\u5ba2\u306e\u884c\u52d5\u306b\u3088\u3063\u3066\u306f\u3001\u30de\u30a4\u30af\u30ed\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u3082\u3042\u308b\u3002 \u3042\u308b\u58f2\u4e0a\u3092\u4e0a\u3052\u308b\u3068\u3001\u30de\u30a4\u30af\u30ed\u30a2\u30f3\u30b1\u30fc\u30c8\u304c\u5c4a\u304f\u3002 \u8abf\u67fb\u5185\u5bb9\u306b\u3088\u3063\u3066\u306f\u3001\u3059\u3079\u3066\u306eE\u30e1\u30fc\u30eb\u3001\u30d7\u30c3\u30b7\u30e5\u3001SMS\u306b\u30df\u30cb\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u542b\u3081\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">\u30e6\u30fc\u30b6\u30fc\u30b1\u30fc\u30b91<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u30de\u30a4\u30af\u30ed\u30b5\u30fc\u30d9\u30a4\u3067\u306f\u3001\u88fd\u54c1\u306e\u7279\u5b9a\u306e\u5074\u9762\u3084\u88fd\u54c1\u5168\u4f53\u306b\u3064\u3044\u3066\u3001\u9867\u5ba2\u304b\u3089\u610f\u898b\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u3001\u63d0\u4f9b\u3059\u308b\u4fa1\u5024\u3092\u9ad8\u3081\u308b\u65b9\u6cd5\u3092\u7279\u5b9a\u3059\u308b\u306e\u306b\u5f79\u7acb\u3064\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u306f\u3001\u7279\u5b9a\u306e\u88fd\u54c1\u30da\u30fc\u30b8\u306b\u5bfe\u3059\u308b\u30b3\u30e1\u30f3\u30c8\u3092\u53ce\u96c6\u3059\u308b\u305f\u3081\u306e\u8fc5\u901f\u304b\u3064\u7c21\u5358\u306a\u65b9\u6cd5\u3067\u3059\u3002<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">\u30e6\u30fc\u30b6\u30fc\u30b1\u30fc\u30b92<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">NPS\u306f\u3001SaaS\u306b\u304a\u3051\u308b\u6700\u3082\u4e00\u822c\u7684\u306a\u9867\u5ba2\u611f\u60c5\u8abf\u67fb\u306e1\u3064\u3067\u3042\u308b\u3002 \u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b9\u30b3\u30a2(NPS)\u8abf\u67fb\u306f\u3001\u6d88\u8cbb\u8005\u304c\u3042\u306a\u305f\u306e\u88fd\u54c1\u306b\u3064\u3044\u3066\u3069\u306e\u3088\u3046\u306b\u611f\u3058\u3066\u3044\u308b\u304b\u3092\u6e2c\u5b9a\u3059\u308b\u3082\u306e\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">CES\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u88fd\u54c1\u306e\u6a5f\u80fd\u3092\u5229\u7528\u3057\u305f\u308a\u3001\u4f55\u304b\u3092\u3057\u305f\u308a\u3059\u308b\u306e\u304c\u3069\u308c\u3060\u3051\u7c21\u5358\u304b\u3092\u8a55\u4fa1\u3057\u3001\u6469\u64e6\u306e\u539f\u56e0\u3092\u660e\u3089\u304b\u306b\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">CSAT\uff08\u9867\u5ba2\u6e80\u8db3\u5ea6\uff09\u306f\u3001\u3088\u308a\u5c02\u9580\u7684\u306a\u8abf\u67fb\u3067\u3042\u308a\u3001\u88fd\u54c1\u306e\u7279\u5fb4\u3084\u652f\u63f4\u306b\u95a2\u3059\u308b\u30b3\u30e1\u30f3\u30c8\u3092\u6c42\u3081\u308b\u3082\u306e\u3067\u3042\u308b\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">PMF\u306f\u3001\u5e02\u5834\u306e\u9700\u8981\u306b\u9069\u5fdc\u3059\u308b\u3053\u3068\u3092\u53ef\u80fd\u306b\u3059\u308b\u3002 \u3053\u306e\u88fd\u54c1\u3092\u5229\u7528\u3067\u304d\u306a\u3044\u3068\u3057\u305f\u3089\u3001\u3069\u306e\u7a0b\u5ea6\u4e0d\u6e80\u3067\u3059\u304b\uff1f \u305d\u306e\u6bd4\u7387\u3092\u5b9a\u7fa9\u3057\u3066\u3044\u308b\u3002  <\/span><\/p>\n<h2><span style=\"font-weight: 400;\">\u30e6\u30fc\u30b6\u30fc\u30b1\u30fc\u30b93<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">SaaS\u88fd\u54c1\u306b\u7d42\u308f\u308a\u306f\u306a\u3044\u3002 \u9867\u5ba2\u306f\u65b0\u6a5f\u80fd\u306e\u5c0e\u5165\u3092\u6c42\u3081\u3066\u3044\u308b\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30de\u30a4\u30af\u30ed\u30b5\u30fc\u30d9\u30a4\u306f\u3001\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u5546\u54c1\u958b\u767a\u306e\u9078\u629e\u3084\u3001\u5546\u54c1\u306e\u62e1\u5927\u306b\u5f79\u7acb\u3064\u304b\u3082\u3057\u308c\u306a\u3044\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u88fd\u54c1\u6a5f\u80fd\u306b\u95a2\u3059\u308b\u8981\u671b\u8abf\u67fb\u3092\u5b9f\u65bd\u3057\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u4e0d\u8db3\u3057\u3066\u3044\u308b\u3082\u306e\u3084\u9054\u6210\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u5c0b\u306d\u308b\u3053\u3068\u3082\u3067\u304d\u308b\u3002 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