{"id":800586,"date":"2019-02-03T21:31:13","date_gmt":"2019-02-04T04:31:13","guid":{"rendered":"https:\/\/qa-release.questionpro.com\/blog\/%e4%bc%81%e6%a5%ad%e6%96%87%e5%8c%96%e3%81%ae%e3%83%99%e3%83%b3%e3%83%81%e3%83%9e%e3%83%bc%e3%82%af\/"},"modified":"2019-02-03T21:31:13","modified_gmt":"2019-02-03T21:31:13","slug":"%e4%bc%81%e6%a5%ad%e6%96%87%e5%8c%96%e3%81%ae%e3%83%99%e3%83%b3%e3%83%81%e3%83%9e%e3%83%bc%e3%82%af","status":"publish","type":"post","link":"https:\/\/qa-release.questionpro.com\/blog\/ja\/%e4%bc%81%e6%a5%ad%e6%96%87%e5%8c%96%e3%81%ae%e3%83%99%e3%83%b3%e3%83%81%e3%83%9e%e3%83%bc%e3%82%af\/","title":{"rendered":"70\u4e07\u4eba\u306e\u30ab\u30eb\u30c1\u30e3\u30fc\u30d9\u30f3\u30c1\u30de\u30fc\u30af\u4eca\u65e5\u306e\u8077\u5834\u3067eNPS\u3092\u727d\u5f15\u3057\u3066\u3044\u308b\u3082\u306e"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\u79c1\u305f\u3061\u306f4\u5e74\u524d\u304b\u3089\u3001\u4e16\u754c\u4e2d\u306e\u5f93\u696d\u54e1\u304c<a href=\"https:\/\/www.questionpro.com\/workforce\/\">\u8077\u5834\u6587\u5316\u3092<\/a>\u3069\u306e\u3088\u3046\u306b\u611f\u3058\u3066\u3044\u308b\u304b\u306b\u3064\u3044\u3066\u306e\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3057\u3066\u3044\u307e\u3059\u3002 \u3053\u306e\u9593\u3001\u79c1\u305f\u3061\u306f\u5f93\u696d\u54e1\u6570\u304c20\u4eba\u304b\u30896\u4e07\u4eba\u307e\u3067\u306e\u7d44\u7e54\u3068\u5354\u529b\u3057\u3001\u4f01\u696d\u6587\u5316\u306e\u4e2d\u3067\u3069\u306e\u3088\u3046\u306a\u884c\u52d5\u304c\u5f93\u696d\u54e1\u306e\u6210\u529f\u3092\u4fc3\u9032\u3057\u3001\u307e\u305f\u3069\u306e\u3088\u3046\u306a\u884c\u52d5\u304c\u5f93\u696d\u54e1\u306e\u6210\u529f\u3092\u59a8\u3052\u3066\u3044\u308b\u306e\u304b\u3092\u6df1\u304f\u6398\u308a\u4e0b\u3052\u3066\u7406\u89e3\u3057\u3066\u304d\u307e\u3057\u305f\u3002 \u305d\u3057\u3066\u305d\u306e\u7d50\u679c\u306f\u3001\u79c1\u305f\u3061\u306b\u3068\u3063\u3066\u307e\u3059\u307e\u3059\u8208\u5473\u6df1\u3044\u3082\u306e\u3068\u306a\u3063\u3066\u3044\u308b\u3002 \u79c1\u305f\u3061\u306e\u5e83\u7bc4\u306a\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\uff08\u73fe\u5728700K\u4ee5\u4e0a\u306e\u30d9\u30f3\u30c1\u30de\u30fc\u30af\uff09\u304b\u3089\u5f15\u304d\u51fa\u305b\u308b\u77e5\u898b\u306e\u5b9d\u5eab\u304c\u3042\u308b\u4e00\u65b9\u3067\u3001\u79c1\u305f\u3061\u306f\u3061\u3087\u3046\u30691\u30da\u30fc\u30b8\u306e\u30a4\u30f3\u30d5\u30a9\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u3092\u307e\u3068\u3081\u3001\u76ee\u7acb\u3064\u3044\u304f\u3064\u304b\u3092\u6307\u6458\u3057\u305f\u3002<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-67247 size-medium\" src=\"https:\/\/qa-release.questionpro.com\/blog\/wp-content\/uploads\/2019\/02\/infographic-preview-culture-benchmark-233x300.jpg\" alt=\"\u30a4\u30e1\u30fc\u30b8\" width=\"233\" height=\"300\"><\/p>\n<p class=\"text-center mt20\"><a class=\"btn blogcta\" href=\"https:\/\/www.questionpro.com\/userimages\/site_media\/QP%20WXO%20Culture%20Benchmarks_Jan%202019.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u30a4\u30f3\u30d5\u30a9\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u306e\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u306f\u3053\u3061\u3089<\/a><\/p>\n<p><b>1.\u5e73\u5747\u7684\u306a\u7d44\u7e54\u306e\u5f93\u696d\u54e1\u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b9\u30b3\u30a2\uff08eNPS\uff09\u306f14<\/b><span style=\"font-weight: 400;\">. \u5e73\u5747\u3057\u3066\u3001\u5f93\u696d\u54e1\u306b1\u3064\u306e\u8cea\u554f\uff08&#8221;\u3053\u306e\u7d44\u7e54\u3078\u306e\u5c31\u8077\u3092\u89aa\u53cb\u306b\u85a6\u3081\u308b\u53ef\u80fd\u6027\u306f\u3069\u306e\u7a0b\u5ea6\u3067\u3059\u304b\uff1f&#8221;\uff09\u306b1\u304b\u308910\u306e\u5c3a\u5ea6\u3067\u7b54\u3048\u3066\u3082\u3089\u3046\u3068\u300142\uff05\u304c9\u307e\u305f\u306f10\u3068\u7b54\u3048\u305f\u3002- 42\uff05\u306e\u5f93\u696d\u54e1\u304c9\u307e\u305f\u306f10\u3068\u7b54\u3048\u3066\u3044\u308b\u3002 \u3057\u304b\u3057\u3001\u305d\u306e\u3046\u3061\u306e28\uff05\u306f6\u70b9\u4ee5\u4e0b\u3068\u56de\u7b54\u3057\u3066\u3044\u308b\u3002<a href=\"https:\/\/qa-release.questionpro.com\/blog\/employee-net-promoter-score-enps\/\">\u5f93\u696d\u54e1\u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b9\u30b3\u30a2<\/a>\uff08eNPS\uff09\u306f\u3001\u5f93\u696d\u54e1\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3001\u5b9a\u7740\u610f\u5411\u3001\u88c1\u91cf\u52b4\u50cd\u3078\u306e\u610f\u6b32\u3092\u6e2c\u5b9a\u3059\u308b\u305f\u3081\u306e\u7d20\u6674\u3089\u3057\u3044\u6307\u6a19\u3067\u3059\u3002 \u5f53\u793e\u306e\u8abf\u67fb\u7d50\u679c\u306f\u3001<a href=\"https:\/\/www.aon.com\/2018-global-employee-engagement-trends\/index.html\">AON\u304c\u5b9f\u65bd\u3057\u305f\u30b0\u30ed\u30fc\u30d0\u30eb\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u8abf\u67fb\u306e<\/a>\u7d50\u679c\u3068\u77db\u76fe\u3057\u3066\u3044\u306a\u3044\u3002 \u4f59\u8ac7\uff1a\u3053\u308c\u306f\u91cd\u8981\u306a\u8cea\u554f\u3092\u6295\u3052\u304b\u3051\u3066\u3044\u308b\u3002 \u3053\u306e<a href=\"https:\/\/qa-release.questionpro.com\/blog\/employee-net-promoter-score-enps\/#Employee_Net_Promoter_Score_(eNPS)_Survey_Question\">1\u3064\u306e\u8cea\u554f<\/a>\uff08eNPS\uff09\u306e\u7b54\u3048\u304b\u3089\u307b\u307c\u540c\u3058\u7d50\u8ad6\u304c\u5c0e\u304d\u51fa\u305b\u308b\u306e\u306b\u3001\u306a\u305c\u5f93\u696d\u54e1\u309250\u554f\u306e\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u8abf\u67fb\u306b\u53c2\u52a0\u3055\u305b\u308b\u306e\u3067\u3057\u3087\u3046\u304b\uff1f<\/span><\/p>\n<p><b>2.\u4eca\u65e5\u306e\u8077\u5834\u6587\u5316\u3067\u6700\u3082\u9855\u8457\u306b\u898b\u3089\u308c\u308b\u884c\u52d5\u306b\u57fa\u3065\u304f\u3068\u3001\u6b21\u306e\u3088\u3046\u306b\u306a\u308b\u3002<\/b><span style=\"font-weight: 400;\">&#8230;<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u4eca\u65e5\u306e\u7d44\u7e54\u306f\u4e00\u822c\u7684\u306b\u3001\u30b5\u30dd\u30fc\u30c8\u3068\u5354\u529b\u306e\u7cbe\u795e\u304c\u6839\u5e95\u306b\u3042\u308b\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u4f01\u696d\u306f\u307e\u3059\u307e\u3059\u610f\u7fa9\u306e\u3042\u308b\u4ed5\u4e8b\u3092\u63d0\u4f9b\u3057\u3001\u5f93\u696d\u54e1\u306e\u76ee\u7684\u610f\u8b58\u3092\u80b2\u3080\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u308b\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u3088\u308a\u5305\u62ec\u7684\u306a\u8077\u5834\u306e\u80b2\u6210\u306e\u305f\u3081\u306b\u7d44\u7e54\u304c\u884c\u3063\u305f\u6700\u8fd1\u306e\u6295\u8cc7\u306f\u3001\u6210\u679c\u3092\u4e0a\u3052\u3066\u3044\u308b\u3002<\/span><b><\/b><\/li>\n<\/ul>\n<p><b>3.\u4eca\u65e5\u306e\u8077\u5834\u6587\u5316\u3067\u6700\u3082\u76ee\u7acb\u305f\u306a\u3044\u884c\u52d5\u306b\u57fa\u3065\u3044\u3066&#8230;<\/b><\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u4eca\u65e5\u306e\u7d44\u7e54\u306f\u4e00\u822c\u7684\u306b\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\uff08\u30b7\u30f3\u30d7\u30eb\u3055\u3001\u7c21\u5358\u3055\u3001\u30b9\u30d4\u30fc\u30c9\u3001\u52b9\u7387\uff09\u306b\u82e6\u616e\u3057\u3066\u3044\u308b\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u56fd\u5883\uff08\u90e8\u9580\u3001\u30bb\u30b0\u30e1\u30f3\u30c8\u3001\u30e6\u30cb\u30c3\u30c8\u306a\u3069\uff09\u3092\u8d8a\u3048\u305f\u77e5\u8b58\u3084\u60c5\u5831\u306e\u4f1d\u9054\u306f\u3001\u307b\u3068\u3093\u3069\u306e\u5834\u5408\u3001\u307e\u3060\u4e0d\u4fbf\u3060\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u4f01\u696d\u306f\u3044\u307e\u3060\u306b\u3001\u6700\u3082\u8eab\u8fd1\u306a\u4eba\u9593\u306b\u554f\u984c\u3092\u89e3\u6c7a\u3055\u305b\u308b\u3053\u3068\u306b\u82e6\u616e\u3057\u3066\u3044\u308b\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u305d\u3057\u3066\u79c1\u305f\u3061\u306f\u3001\u5f93\u696d\u54e1\u7b2c\u4e00\u4e3b\u7fa9\u3068\u306f\u5bfe\u7167\u7684\u306b\u3001&#8221;\u9867\u5ba2\u7b2c\u4e00\u4e3b\u7fa9 &#8220;\u306e\u30d1\u30e9\u30c0\u30a4\u30e0\u306b\u751f\u304d\u3066\u3044\u308b\u3002<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p><b>4.\u3042\u306a\u305f\u306e\u30d3\u30b8\u30cd\u30b9\u3067eNPS\u30b9\u30b3\u30a2\u3092\u4e0a\u3052\u305f\u3044\u306a\u3089\u3001\u3053\u3046\u3057\u3088\u3046\u3002<\/b><span style=\"font-weight: 400;\">:\u6642\u9593\u3092\u304b\u3051\u3066\u3001\u5f93\u696d\u54e1\u306e\u500b\u3005\u306e\u30e6\u30cb\u30fc\u30af\u306a\u30cb\u30fc\u30ba\u3092\u7406\u89e3\u3057\u3001\u5bfe\u5fdc\u3059\u308b\u3002 \u79c1\u305f\u3061\u306f\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305f\u6642\u4ee3\u306b\u751f\u304d\u3066\u3044\u308b\u3002 \u6d88\u8cbb\u8005\u5411\u3051\u88fd\u54c1\u304b\u3089\u9ad8\u5ea6\u306a\u30b5\u30fc\u30d3\u30b9\u307e\u3067\u3001\u4eca\u65e5\u3001\u975e\u5e38\u306b\u500b\u4eba\u7684\u306a\u8208\u5473\u3001\u30cb\u30fc\u30ba\u3001\u9858\u671b\u306a\u3069\u306b\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u306a\u3044\u3082\u306e\u306f\u307b\u3068\u3093\u3069\u306a\u3044\u3002 \u306a\u305c\u79c1\u305f\u3061\u306f\u5f93\u696d\u54e1\u306e\u305f\u3081\u306b\u3053\u306e\u3088\u3046\u306a\u3053\u3068\u3092\u3057\u306a\u3044\u306e\u3067\u3057\u3087\u3046\u304b\uff1f \u753b\u4e00\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u6709\u610f\u7fa9\u306a<a href=\"https:\/\/qa-release.questionpro.com\/blog\/employee-experience\/\">\u5f93\u696d\u54e1\u4f53\u9a13\u3092<\/a>\u5275\u9020\u3067\u304d\u308b\u3068\u8003\u3048\u308b\u306e\u306f\u3084\u3081\u3088\u3046\u3002 \u305d\u306e\u7d4c\u9a13\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308b\u3053\u3068\u3092\u5b66\u3070\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\uff01 \u79c1\u305f\u3061\u306e\u30c7\u30fc\u30bf\u306f\u3001\u305d\u308c\u304c\u6700\u3082\u91cd\u8981\u3067\u3042\u308b\u3053\u3068\u3092\u793a\u3057\u3066\u3044\u308b&#8230;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3055\u3063\u304d\u3082\u8a00\u3063\u305f\u3088\u3046\u306b\u3001\u3053\u308c\u304c\u3069\u3053\u304b\u3089\u6765\u305f\u306e\u304b\u306f\u4ed6\u306b\u3082\u305f\u304f\u3055\u3093\u3042\u308b\u3002 \u30a4\u30f3\u30d5\u30a9\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3057\u3001\u30c1\u30fc\u30e0\u3067\u5171\u6709\u3057\u3066\u304f\u3060\u3055\u3044\u3002 \u3042\u306a\u305f\u306e\u4f01\u696d\u6587\u5316\u304c\u3053\u308c\u3089\u306e\u30d9\u30f3\u30c1\u30de\u30fc\u30af\u3068\u3069\u306e\u3088\u3046\u306b\u4e00\u81f4\u3057\u3066\u3044\u308b\u304b\u3092\u78ba\u8a8d\u3057\u3001\u3042\u306a\u305f\u306e\u500b\u6027\u7684\u3067\u30e6\u30cb\u30fc\u30af\u306a\u7d44\u7e54\u306b\u304a\u3044\u3066eNPS\u306e\u539f\u52d5\u529b\u3068\u306a\u3063\u3066\u3044\u308b\u3082\u306e\u3092\u767a\u898b\u3057\u3001\u5f93\u696d\u54e1\u7d4c\u9a13\u3092\u610f\u56f3\u7684\u306b\u7ba1\u7406\u3059\u308b\u65b9\u6cd5\u3092\u767a\u898b\u3057\u305f\u3044\u5834\u5408\u306f\u3001\u3054\u9023\u7d61\u304f\u3060\u3055\u3044\u3002  <a href=\"https:\/\/www.questionpro.com\/workforce\/book-a-demo\/\">\u305c\u3072\u3064\u306a\u304c\u308a\u305f\u3044\uff01<\/a><\/span><\/p>\n<p>QuestionPro<em>Workforce\u306e<\/em>\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u5229\u7528\u3057\u3066\u3001\u5f93\u696d\u54e1\u4f53\u9a13\uff08EX\uff09\u8abf\u67fb\u304a\u3088\u3073\u8077\u5834\u6587\u5316\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u3002 \u52b4\u50cd\u529b\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3057\u3001\u305d\u308c\u3092\u5206\u6790\u3057\u3001\u65b0\u305f\u306a\u30b9\u30bf\u30c3\u30d5\u306e\u610f\u601d\u6c7a\u5b9a\u3084\u6539\u5584\u306b\u5f79\u7acb\u3066\u308b\u3002<\/p>\n<p style=\"text-align: center;\"><a class=\"square-cta secondary-lined-cta\" href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?mode=workforce&amp;classID=1024&amp;sourceRef=blog-workforce\" target=\"_blank\" rel=\"noopener 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