{"id":72031,"date":"2019-06-16T01:00:45","date_gmt":"2019-06-16T08:00:45","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/?p=72031"},"modified":"2019-06-16T01:00:45","modified_gmt":"2019-06-16T08:00:45","slug":"inquerito-de-experiencia-do-cliente","status":"publish","type":"post","link":"https:\/\/qa-release.questionpro.com\/blog\/pt-br\/inquerito-de-experiencia-do-cliente\/","title":{"rendered":"Como enviar um inqu\u00e9rito de experi\u00eancia do cliente por SMS"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">As mensagens de texto podem ajudar voc\u00ea a alcan\u00e7ar pessoas com facilidade e instantaneamente. N\u00e3o importa onde voc\u00ea esteja. Ent\u00e3o, por que n\u00e3o enviar um inqu\u00e9rito de experi\u00eancia do cliente por SMS e aproveitar o uso de dispositivos m\u00f3veis?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Juntamente com o inqu\u00e9rito por e-mail, \u00a0o inqu\u00e9rito SMS \u00e9 uma das melhores maneiras de coletar as opini\u00f5es de seus clientes por v\u00e1rios motivos. Aqui alguma das vantagens:<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Benef\u00edcios do inqu\u00e9rito de experi\u00eancia do cliente por mensagem de texto<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Voc\u00ea tem d\u00favidas sobre o envio de um inqu\u00e9rito de experi\u00eancia do cliente por SMS usando a QuestionPro? Aqui n\u00f3s lhes dizemos os benef\u00edcios:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u00c9 uma maneira instant\u00e2nea de alcan\u00e7ar clientes<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Verificar SMS \u00e9 conveniente e f\u00e1cil<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Favorecem o aumento nas taxas de resposta<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Permite alcan\u00e7ar uma gama maior de pessoas<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ajuda a aumentar o comprometimento dos clientes ao longo de sua carreira<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Como enviar um inqu\u00e9rito de experi\u00eancia do cliente por SMS<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Aproveite os benef\u00edcios da QuestionPro enviando seu inqu\u00e9rito de experi\u00eancia do cliente por SMS de maneira f\u00e1cil.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As caracter\u00edsticas relacionadas \u00e0 distribui\u00e7\u00e3o de inqu\u00e9ritos por SMS com a QuestionPro incluem:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Um modelo diferente de acordo com suas necessidades<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A distribui\u00e7\u00e3o confi\u00e1vel de inqu\u00e9ritos por SMS<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Um custo razo\u00e1vel<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Como enviar um inqu\u00e9rito SMS usando a ferramenta QuestionPro CX<\/span><\/h2>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">V\u00e1 em Implantar &gt;&gt; Distribuir &gt;&gt; Enviar<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Selecione Importar<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Escolha o inqu\u00e9rito que voc\u00ea deseja enviar<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Selecione o modelo SMS<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Envie o inqu\u00e9rito com apenas um clique.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Entre em contato com um de nossos especialistas e saiba como enviar seu inqu\u00e9rito por meio de dispositivos m\u00f3veis. Solicite uma demonstra\u00e7\u00e3o hoje!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Para agilizar seu processo de trabalho e para que tenha recursos que enriquecem seu projeto de inqu\u00e9rito, utilize uma plataforma online de inqu\u00e9rito, te convido a conhecer a<\/span><a href=\"https:\/\/www.questionpro.com\/pt-br\/\"><span style=\"font-weight: 400;\"> Questionpro<\/span><\/a><span style=\"font-weight: 400;\">, uma solu\u00e7\u00e3o completa em inqu\u00e9rito e intelig\u00eancia de mercado.<\/span><\/p>\n<p><iframe title=\"Conhe\u00e7a a QuestionPro\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/EPKW5TZxSIk?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">Siga-nos nas redes sociais e receba sempre dicas e novidades:<\/span><a href=\"https:\/\/www.facebook.com\/QuestionPro.Pesquisas.Online\/\"><span style=\"font-weight: 400;\"> Facebook<\/span><\/a><span style=\"font-weight: 400;\">,<\/span><a href=\"https:\/\/twitter.com\/QuestionProBr\"><span style=\"font-weight: 400;\"> Twitter<\/span><\/a><span style=\"font-weight: 400;\">,<\/span><a href=\"https:\/\/www.linkedin.com\/company\/questionpro-br\/\"><span style=\"font-weight: 400;\"> Linkedin<\/span><\/a><span style=\"font-weight: 400;\">,<\/span><a href=\"https:\/\/www.instagram.com\/questionprobr\"> <span style=\"font-weight: 400;\">Instagram<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Tamb\u00e9m recomendamos:<\/span><\/p>\n<p><a href=\"https:\/\/usqa.questionpro.com\/blog\/pt-br\/frases-de-inquerito\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b>Frases de inqu\u00e9rito de mercado aplicadas diariamente<\/b><\/a><\/p>\n<p><a href=\"https:\/\/usqa.questionpro.com\/blog\/pt-br\/novas-tecnologias-em-inquerito\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b>Uso de novas tecnologias em inqu\u00e9rito de mercado<\/b><\/a><\/p>\n<p><a href=\"https:\/\/usqa.questionpro.com\/blog\/pt-br\/novas-tecnologias-em-inquerito\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b>Uso de novas tecnologias em inqu\u00e9rito de mercado<\/b><\/a><\/p>\n<p><a href=\"https:\/\/usqa.questionpro.com\/blog\/pt-br\/etapas-de-um-inquerito\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b>Etapas de um inqu\u00e9rito: quais devo seguir? Descubra agora!<\/b><\/a><\/p>\n<p><a href=\"https:\/\/usqa.questionpro.com\/blog\/pt-br\/exemplos-de-escalas\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b>5 exemplos de escalas Likert para seu pr\u00f3ximo inqu\u00e9rito<\/b><\/a><\/p>\n<p><a href=\"https:\/\/usqa.questionpro.com\/blog\/pt-br\/inquerito-de-qualidade-de-vida\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b>Etapas para realizar um inqu\u00e9rito de qualidade de vida<\/b><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As mensagens de texto podem ajudar voc\u00ea a alcan\u00e7ar pessoas com facilidade e instantaneamente. N\u00e3o importa onde voc\u00ea esteja. Ent\u00e3o, [&hellip;]<\/p>\n","protected":false},"author":77,"featured_media":72032,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[211],"tags":[],"class_list":{"0":"post-72031","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-experiencia-do-cliente-cx-pt-br","8":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Como enviar um inqu\u00e9rito de experi\u00eancia do cliente por SMS<\/title>\n<meta name=\"description\" content=\"Descubra como voc\u00ea pode enviar um inqu\u00e9rito de experi\u00eancia do cliente por SMS com a 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