{"id":784486,"date":"2016-09-01T07:09:07","date_gmt":"2016-09-01T07:09:07","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/topp-5-mallar-for-kundnojdhetsundersokningar-och-prov\/"},"modified":"2016-09-01T07:09:07","modified_gmt":"2016-09-01T07:09:07","slug":"topp-5-mallar-for-kundnojdhetsundersokningar-och-prov","status":"publish","type":"post","link":"https:\/\/qa-release.questionpro.com\/blog\/sv\/topp-5-mallar-for-kundnojdhetsundersokningar-och-prov\/","title":{"rendered":"Topp 5 mallar f\u00f6r kundn\u00f6jdhetsunders\u00f6kningar och prov"},"content":{"rendered":"<p>Enk\u00e4tmallar \u00e4r tidsbesparande alternativ till att skapa en enk\u00e4t fr\u00e5n grunden. QuestionPro har \u00f6ver 50 mallar f\u00f6r kundn\u00f6jdhetsunders\u00f6kningar att v\u00e4lja mellan, som kan anv\u00e4ndas direkt med egen varum\u00e4rkning eller redigeras f\u00f6r att passa dina anpassningsbehov.<\/p>\n<p>Men ofta tenderar vissa mallar f\u00f6r kundtillfredsst\u00e4llelse att fungera b\u00e4ttre eller \u00e4r helt enkelt allm\u00e4nt anv\u00e4nda och h\u00e4nf\u00f6r sig till den allm\u00e4nna f\u00f6retagskategorin.<\/p>\n<p>H\u00e4r \u00e4r de 5 b\u00e4sta mallarna f\u00f6r kundn\u00f6jdhetsunders\u00f6kningar fr\u00e5n v\u00e5r plattform f\u00f6r onlineunders\u00f6kningar:<\/p>\n<h2><strong>1.)<a href=\"https:\/\/www.questionpro.com\/survey-templates\/short-customer-satisfation\/\"> Kort mall f\u00f6r kundn\u00f6jdhetsunders\u00f6kning<\/a><\/strong><\/h2>\n<p>Den h\u00e4r mallen erbjuder en f\u00f6renklad men \u00e4nd\u00e5 exakt m\u00e4tning av kundtillfredsst\u00e4llelse. Med bara fyra fr\u00e5gor t\u00e4cker den de mest kritiska m\u00e4tv\u00e4rdena f\u00f6r kundn\u00f6jdhet &#8211; hur ofta kunderna anv\u00e4nder en produkt\/tj\u00e4nst, hur n\u00f6jda de \u00e4r med anv\u00e4ndbarheten, hur sannolikt det \u00e4r att de forts\u00e4tter att k\u00f6pa produkten eller k\u00f6per den igen &#8211; och viktigast av allt &#8211; hur sannolikt det \u00e4r att de rekommenderar produkten till andra.<\/p>\n<p><a href=\"https:\/\/www.questionpro.com\/survey-templates\/short-customer-satisfation\/\"><img decoding=\"async\" class=\"alignnone size-full wp-image-29374\" src=\"https:\/\/usqa.questionpro.com\/blog\/wp-content\/uploads\/2016\/09\/st1.png\" alt=\"st1\" width=\"1164\" height=\"513\"><\/a><\/p>\n<h2><strong>2.) <a href=\"https:\/\/www.questionpro.com\/survey-templates\/product-satisfaction-survey\/\">Mall f\u00f6r enk\u00e4t om produkttillfredsst\u00e4llelse<\/a><\/strong><\/h2>\n<p>Har du ett produktutbud? Hur n\u00f6jd \u00e4r kunderna med din produkt? Finns det n\u00e5gon uppdatering som de f\u00f6rv\u00e4ntar sig mer \u00e4n andra funktioner som du kanske har planerat? Vad \u00e4r sambandet mellan en funktion och kundn\u00f6jdhet? Detta \u00e4r de br\u00e4nnande fr\u00e5gorna f\u00f6r alla produktbaserade organisationer och fr\u00e5gorna i den h\u00e4r mallen \u00e4r utformade f\u00f6r att ge dig dessa svar.<\/p>\n<h1><a href=\"https:\/\/www.questionpro.com\/survey-templates\/product-satisfaction-survey\/\"><img decoding=\"async\" class=\"alignnone size-full wp-image-29380\" src=\"https:\/\/usqa.questionpro.com\/blog\/wp-content\/uploads\/2016\/09\/st2.png\" alt=\"st2\" width=\"1160\" height=\"392\"><\/a><\/h1>\n<p>N\u00e4sta steg \u00e4r att gr\u00e4va djupare med en komplett mall f\u00f6r produktutv\u00e4rdering.<\/p>\n<h2><strong>3.) <a href=\"https:\/\/www.questionpro.com\/survey-templates\/product-evaluation\/\">Mall f\u00f6r produktutv\u00e4rdering<\/a><\/strong><\/h2>\n<p>Det finns en skillnad mellan en &#8221;kundcentrerad produktunders\u00f6kning&#8221; och en &#8221;produktcentrerad kundunders\u00f6kning&#8221;. Den h\u00e4r mallen f\u00f6r kundn\u00f6jdhetsunders\u00f6kningen g\u00e5r djupare in i en 360-graders utv\u00e4rdering av din produkt. Hur n\u00f6jda \u00e4r kunderna med er service efter f\u00f6rs\u00e4ljningen? Vad var deras senaste ink\u00f6pss\u00e4tt? Varf\u00f6r gjorde de &#8221;inte&#8221; k\u00f6pet?<\/p>\n<h1><a href=\"https:\/\/www.questionpro.com\/survey-templates\/product-evaluation\/\"><img decoding=\"async\" class=\"alignnone size-full wp-image-29386\" src=\"https:\/\/usqa.questionpro.com\/blog\/wp-content\/uploads\/2016\/09\/st3.png\" alt=\"st3\" width=\"1147\" height=\"414\"><\/a><\/h1>\n<h2><strong>4.) <a href=\"https:\/\/www.questionpro.com\/survey-templates\/motivation-and-buying-experience\/\">Motivation och k\u00f6pupplevelse<\/a><\/strong><\/h2>\n<p>Vad motiverar dina kunder att k\u00f6pa en viss produkt\/tj\u00e4nst? Om du l\u00e4r dig vad som f\u00e5r dem att k\u00f6pa en produkt kan du hitta ett s\u00e4tt att f\u00e5 dem att k\u00f6pa en produkt ytterligare och p\u00e5skynda f\u00f6rs\u00e4ljningen och f\u00f6rnyelsen.<\/p>\n<p>Anv\u00e4nd den h\u00e4r mallen f\u00f6r att f\u00e5 svar p\u00e5 dessa br\u00e4nnande fr\u00e5gor som p\u00e5verkar produktutveckling, f\u00f6rs\u00e4ljning, support och hela ekosystemet f\u00f6r f\u00f6rs\u00e4ljning och kundn\u00f6jdhet efter f\u00f6rs\u00e4ljning.<\/p>\n<h1><a href=\"https:\/\/www.questionpro.com\/survey-templates\/motivation-and-buying-experience\/\"><img decoding=\"async\" class=\"alignnone size-full wp-image-29392\" src=\"https:\/\/usqa.questionpro.com\/blog\/wp-content\/uploads\/2016\/09\/st4.png\" alt=\"st4\" width=\"1135\" height=\"343\"><\/a><\/h1>\n<h2><strong>5.) <a href=\"https:\/\/www.questionpro.com\/survey-templates\/retail-store-evaluation\/\">Mall f\u00f6r utv\u00e4rdering av butiksutv\u00e4rdering<\/a><\/strong><\/h2>\n<p>Unders\u00f6kningar \u00e4r det fr\u00e4msta verktyget f\u00f6r detaljhandelsf\u00f6retag. Oavsett hur m\u00e5nga butiker du \u00e4ger &#8211; dina kunder \u00e4r nyckeln till din tillv\u00e4xt inom detaljhandeln. Oavsett om du s\u00e4ljer online eller offline kan du anv\u00e4nda den h\u00e4r mallen f\u00f6r snabb kundunders\u00f6kning f\u00f6r att utv\u00e4rdera 12 nyckelfr\u00e5gor f\u00f6r detaljhandelskunder i en enda matrisfr\u00e5ga.<\/p>\n<p><a href=\"https:\/\/www.questionpro.com\/survey-templates\/retail-store-evaluation\/\"><img decoding=\"async\" class=\"alignnone size-full wp-image-29398\" src=\"https:\/\/usqa.questionpro.com\/blog\/wp-content\/uploads\/2016\/09\/st5.png\" alt=\"st5\" width=\"1137\" height=\"532\"><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Enk\u00e4tmallar \u00e4r tidsbesparande alternativ till att skapa en enk\u00e4t fr\u00e5n grunden. QuestionPro har \u00f6ver 50 mallar f\u00f6r kundn\u00f6jdhetsunders\u00f6kningar att v\u00e4lja [&hellip;]<\/p>\n","protected":false},"author":88,"featured_media":583647,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1398],"tags":[],"class_list":{"0":"post-784486","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-marknadsundersokning","8":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Topp 5 mallar f\u00f6r kundn\u00f6jdhetsunders\u00f6kningar och prov | QuestionPro<\/title>\n<meta name=\"description\" content=\"H\u00e4r \u00e4r de 5 b\u00e4sta mallarna f\u00f6r kundn\u00f6jdhetsunders\u00f6kningar och provunders\u00f6kningar, handplockade efter att ha analyserat \u00f6ver 300 unders\u00f6kningar. Dessa unders\u00f6kningsmallar omfattar: kort kundn\u00f6jdhetsunders\u00f6kning, produktutv\u00e4rderingsunders\u00f6kning och produktn\u00f6jdhetsunders\u00f6kning, unders\u00f6kning om motivation och k\u00f6pupplevelse samt unders\u00f6kning om detaljhandelsutv\u00e4rdering.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Topp 5 mallar f\u00f6r kundn\u00f6jdhetsunders\u00f6kningar och prov | QuestionPro\" \/>\n<meta property=\"og:description\" content=\"H\u00e4r \u00e4r de 5 b\u00e4sta mallarna f\u00f6r kundn\u00f6jdhetsunders\u00f6kningar och provunders\u00f6kningar, handplockade efter att ha analyserat \u00f6ver 300 unders\u00f6kningar. 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