{"id":784565,"date":"2019-03-14T06:55:31","date_gmt":"2019-03-14T06:55:31","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/de-21-viktigaste-fragorna-i-enkaten-om-programtillfredsstallelse-for-frageformular\/"},"modified":"2019-03-14T06:55:31","modified_gmt":"2019-03-14T06:55:31","slug":"de-21-viktigaste-fragorna-i-enkaten-om-programtillfredsstallelse-for-frageformular","status":"publish","type":"post","link":"https:\/\/qa-release.questionpro.com\/blog\/sv\/de-21-viktigaste-fragorna-i-enkaten-om-programtillfredsstallelse-for-frageformular\/","title":{"rendered":"De 21 viktigaste fr\u00e5gorna i enk\u00e4ten om programtillfredsst\u00e4llelse f\u00f6r fr\u00e5geformul\u00e4r"},"content":{"rendered":"

Vilka \u00e4r fr\u00e5gorna i enk\u00e4ten om programtillfredsst\u00e4llelse?<\/span><\/strong><\/h2>\n

Fr\u00e5gor om programtillfredsst\u00e4llelse \u00e4r ett fr\u00e5geformul\u00e4r som anv\u00e4nds f\u00f6r att samla in feedback som kan hj\u00e4lpa utbildningsorganisationer eller akademiska institutioner att m\u00e4ta deltagarnas tillfredsst\u00e4llelse med deras specifika program. Ett s\u00e5dant fr\u00e5geformul\u00e4r kan hj\u00e4lpa institutioner och organisationer att f\u00f6rst\u00e5 vilka faktorer som bidrar till att tillgodose programdeltagarnas behov. Det kan d\u00e4rf\u00f6r g\u00f6ra det m\u00f6jligt f\u00f6r dem att \u00e4ndra programmen utifr\u00e5n deras \u00e5sikter.<\/span><\/p>\n

En akademisk institution vill till exempel f\u00f6rst\u00e5 hur n\u00f6jda studenterna \u00e4r med den aktuella kursen i samh\u00e4llskunskap. Ett s\u00e5dant fr\u00e5geformul\u00e4r g\u00f6r det m\u00f6jligt f\u00f6r en institution att f\u00e5 en inblick i parametrar som utv\u00e4rdering av kursplanen, hur v\u00e4l kursen l\u00e4rdes ut och hur n\u00f6jd man \u00e4r med de tj\u00e4nster som tillhandah\u00f6lls under programmet. I ett s\u00e5dant fall kan en <\/span>Mall f\u00f6r utv\u00e4rdering av kursutv\u00e4rdering i samh\u00e4llskunskap<\/span><\/a> kan hj\u00e4lpa institutionen att utv\u00e4rdera sitt nuvarande program. Den kan g\u00f6ra strategiska \u00e4ndringar i de befintliga programmen utifr\u00e5n deltagarnas feedback.<\/span><\/p>\n

N\u00e4r man genomf\u00f6r en enk\u00e4tunders\u00f6kning finns det n\u00e5gra saker som man m\u00e5ste t\u00e4nka p\u00e5. Det \u00e4r viktigt att f\u00f6rst\u00e5 syftet med att skapa en <\/span>
\n online-enk\u00e4t<\/span>
\n<\/a>, den <\/span>
\n forskningsdesign<\/span>
\n<\/a> som ska anv\u00e4ndas, m\u00e4ngden <\/span>
\n kvalitativ<\/span>
\n<\/a> och <\/span>
\n kvantitativa uppgifter<\/span>
\n<\/a> du vill samla in, och vad du vill <\/span>
\n demografiska fr\u00e5gor<\/span>
\n<\/a> som ska ing\u00e5.<\/span><\/p>\n

S\u00e5dana punkter hj\u00e4lper dig att skapa en anv\u00e4ndbar unders\u00f6kning f\u00f6r att m\u00e4ta n\u00f6jdhetssiffror och ge dig <\/span>
\n bra svarsfrekvens<\/span>
\n<\/a>.<\/span><\/p>\n

De fem viktigaste sakerna att ta med i en enk\u00e4t om programtillfredsst\u00e4llelse<\/span><\/strong><\/h3>\n

N\u00e4r organisationen eller institutionen genomf\u00f6r en enk\u00e4t om programtillfredsst\u00e4llelse b\u00f6r den ta upp fr\u00e5gor som hj\u00e4lper till att m\u00e4ta deltagarnas tillfredsst\u00e4llelse med f\u00f6ljande punkter:<\/span><\/p>\n


\n Klassrumsmilj\u00f6n och kursmaterialet <\/span>
\n<\/strong>– Fr\u00e5gor som r\u00f6r den allm\u00e4nna klassrumsmilj\u00f6n, som kan handla om hygien, plats etc. och kursmaterial som anv\u00e4nds eller tillhandah\u00e5lls \u00e4r viktiga saker att f\u00f6rst\u00e5 f\u00f6r att utv\u00e4rdera programmet.<\/span><\/p>\n

Undervisningsmetoder<\/span><\/strong> – Undervisningsmetoderna \u00e4r en av de viktigaste punkterna som definierar programmets effektivitet. D\u00e4rf\u00f6r \u00e4r det viktigt att f\u00f6rst\u00e5 deltagarnas feedback om de metoder som anv\u00e4nds f\u00f6r undervisningen och deras effektivitet f\u00f6r att bed\u00f6ma om deltagarnas behov uppfylls.<\/span><\/p>\n

Utv\u00e4rdering av andra deltagare i programmet<\/span><\/strong> – De flesta program har ett fastst\u00e4llt kriterium f\u00f6r att f\u00e5 delta i programmen. Dessa kriterier hj\u00e4lper institutionerna att skapa en l\u00e4randemilj\u00f6 f\u00f6r alla elever. Att ta emot deltagarnas feedback om hur alla valdes ut i programmet kan ocks\u00e5 p\u00e5verka deltagarnas tillfredsst\u00e4llelse och deras l\u00e4rande. Fr\u00e5gor som r\u00f6r facilitatorer och deltagare b\u00f6r d\u00e4rf\u00f6r ing\u00e5 i fr\u00e5geformul\u00e4ret om programtillfredsst\u00e4llelse.<\/span><\/p>\n

Administrativa processer<\/span><\/strong> – Det \u00e4r viktigt f\u00f6r institutionerna att f\u00e5 feedback om de administrativa processerna i programmet. Fr\u00e5gor som r\u00f6r registreringar, avgifter, betalningsprocesser osv. b\u00f6r t\u00e4ckas.<\/span><\/p>\n

Programmets effektivitet<\/span><\/strong> – En av de viktigaste punkterna som ska utv\u00e4rderas \u00e4r programmets effektivitet. Direkta fr\u00e5gor eller \u00f6ppna fr\u00e5gor kan ge dig ett exakt m\u00e5tt p\u00e5 deltagarnas tillfredsst\u00e4llelse.<\/span><\/p>\n

<\/span><\/p>\n

De 21 b\u00e4sta fr\u00e5gorna f\u00f6r enk\u00e4ter om programtillfredsst\u00e4llelse f\u00f6r fr\u00e5geformul\u00e4r<\/span><\/strong><\/h3>\n
    \n
  1. Med tanke p\u00e5 din erfarenhet av programmet, hur troligt \u00e4r det att du skulle rekommendera det till en v\u00e4n eller kollega?<\/span><\/li>\n
  2. Vad hette det program du anm\u00e4lde dig till?<\/span><\/li>\n
  3. Vilket \u00e5r deltog du i programmet?<\/span>\n
      \n
    1. 2018<\/span><\/li>\n
    2. 2017<\/span><\/li>\n
    3. 2016<\/span><\/li>\n
    4. 2015<\/span><\/li>\n
    5. F\u00f6re 2015, ange vilken<\/span><\/li>\n<\/ol>\n<\/li>\n
    6. Hur n\u00f6jd \u00e4r du med f\u00f6ljande punkter? (Svarsalternativ: Mycket missn\u00f6jd, missn\u00f6jd, neutral, n\u00f6jd, mycket n\u00f6jd)<\/span>\n
        \n
      1. Programorganisation\/arrangemang<\/span><\/li>\n
      2. Instrukt\u00f6rernas kunskap om \u00e4mnet<\/span><\/li>\n
      3. Milj\u00f6 i anl\u00e4ggningen<\/span><\/li>\n
      4. Administrativa processer<\/span><\/li>\n
      5. Priss\u00e4ttning av programmet<\/span><\/li>\n<\/ol>\n<\/li>\n
      6. P\u00e5 en skala fr\u00e5n 1 till 7, hur skulle du bed\u00f6ma f\u00f6ljande personal?<\/span>\n
          \n
        1. Personal vid betalningsavdelningen<\/span><\/li>\n
        2. Registreringspersonal<\/span><\/li>\n
        3. Instrukt\u00f6rer<\/span><\/li>\n
        4. Personalen f\u00f6r renlighet<\/span><\/li>\n<\/ol>\n<\/li>\n
        5. Hur h\u00f6rde du talas om v\u00e5rt program?<\/span>\n
            \n
          1. Tryckt broschyr<\/span><\/li>\n
          2. Fr\u00e4mjande av e-post<\/span><\/li>\n
          3. Webbplats<\/span><\/li>\n
          4. Facebook<\/span><\/li>\n
          5. Twitter<\/span><\/li>\n
          6. Flygblad<\/span><\/li>\n
          7. Tidning<\/span><\/li>\n
          8. Utomhus hoarding<\/span><\/li>\n
          9. Annat (specificera)<\/span><\/li>\n<\/ol>\n<\/li>\n
          10. Hur tillfredsst\u00e4llande var det undervisningsmaterial som anv\u00e4ndes under programmet?<\/span>\n
              \n
            1. Mycket otillfredsst\u00e4lld<\/span><\/li>\n
            2. Otillfredsst\u00e4lld<\/span><\/li>\n
            3. Neutral<\/span><\/li>\n
            4. N\u00f6jd<\/span><\/li>\n
            5. Mycket n\u00f6jd<\/span><\/li>\n<\/ol>\n<\/li>\n
            6. P\u00e5 en skala fr\u00e5n 1 till 5, hur utmanande var programmet?<\/span><\/li>\n
            7. Tycker du att programmets l\u00e4ngd var tillr\u00e4ckligt l\u00e5ng f\u00f6r att motsvara dina f\u00f6rv\u00e4ntningar?<\/span>\n
                \n
              1. Ja<\/span><\/li>\n
              2. Ingen<\/span><\/li>\n
              3. Hellre inte s\u00e4ga<\/span><\/li>\n<\/ol>\n<\/li>\n
              4. Var schemat flexibelt enligt din \u00e5sikt?<\/span>\n
                  \n
                1. Ja<\/span><\/li>\n
                2. Ingen<\/span><\/li>\n
                3. Hellre inte s\u00e4ga<\/span><\/li>\n<\/ol>\n<\/li>\n
                4. F\u00f6rklarades m\u00e5let med programmet tydligt f\u00f6re registreringen?<\/span>\n
                    \n
                  1. Ja<\/span><\/li>\n
                  2. Ingen<\/span><\/li>\n
                  3. Hellre inte s\u00e4ga<\/span><\/li>\n<\/ol>\n<\/li>\n
                  4. Blev ditt behov tillgodosett efter att programmet avslutats?<\/span>\n
                      \n
                    1. Ja<\/span><\/li>\n
                    2. Ingen<\/span><\/li>\n
                    3. Hellre inte s\u00e4ga<\/span><\/li>\n<\/ol>\n<\/li>\n
                    4. Ange tre saker som du hade mest nytta av programmet?<\/span><\/li>\n
                    5. Ange tre saker som du tyckte var on\u00f6diga i programmet?<\/span><\/li>\n
                    6. Gav programmet dig en bra balans mellan teoretisk och praktisk inl\u00e4rning?<\/span>\n
                        \n
                      1. Ja<\/span><\/li>\n
                      2. Ingen<\/span><\/li>\n
                      3. Hellre inte s\u00e4ga<\/span><\/li>\n<\/ol>\n<\/li>\n
                      4. Hur l\u00e4tt var utbildarens spr\u00e5k att f\u00f6rst\u00e5?<\/span>\n
                          \n
                        1. Mycket l\u00e4tt<\/span><\/li>\n
                        2. M\u00e5ttligt l\u00e4tt<\/span><\/li>\n
                        3. Varken l\u00e4tt eller sv\u00e5rt<\/span><\/li>\n
                        4. M\u00e5ttligt sv\u00e5rt<\/span><\/li>\n
                        5. Mycket sv\u00e5rt<\/span><\/li>\n<\/ol>\n<\/li>\n
                        6. Hur ofta utv\u00e4rderades din f\u00f6rst\u00e5else av programmet?<\/span>\n
                            \n
                          1. Mycket ofta<\/span><\/li>\n
                          2. Ibland<\/span><\/li>\n
                          3. S\u00e4llan<\/span><\/li>\n
                          4. Aldrig<\/span><\/li>\n<\/ol>\n<\/li>\n
                          5. P\u00e5 en skala fr\u00e5n 1 till 5, hur skulle du bed\u00f6ma utv\u00e4rderingsmetoderna?<\/span><\/li>\n
                          6. Ange i vilken grad du inst\u00e4mmer i f\u00f6ljande fr\u00e5gor?<\/span>\n
                              \n
                            1. De andra deltagarnas kompetensniv\u00e5 var likadan som din.<\/span><\/li>\n
                            2. Instrukt\u00f6rerna var mycket kunniga om \u00e4mnet de undervisade i.<\/span><\/li>\n
                            3. Att inkludera interaktiva sessioner i programmet var ett bra val.<\/span><\/li>\n
                            4. Kursmaterialet var l\u00e4tt att f\u00f6rst\u00e5<\/span><\/li>\n
                            5. Registreringsprocessen f\u00f6r programmet var mycket smidig.<\/span><\/li>\n<\/ol>\n<\/li>\n
                            6. Skulle du vara intresserad av att delta i ett annat program hos oss?<\/span>\n
                                \n
                              1. Ja<\/span><\/li>\n
                              2. Ingen<\/span><\/li>\n<\/ol>\n<\/li>\n
                              3. Har du n\u00e5gra f\u00f6rslag\/kommentarer som kan hj\u00e4lpa oss att f\u00f6rb\u00e4ttra programmet?<\/span><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

                                Vilka \u00e4r fr\u00e5gorna i enk\u00e4ten om programtillfredsst\u00e4llelse? Fr\u00e5gor om programtillfredsst\u00e4llelse \u00e4r ett fr\u00e5geformul\u00e4r som anv\u00e4nds f\u00f6r att samla in feedback […]<\/p>\n","protected":false},"author":86,"featured_media":635362,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1452],"tags":[],"class_list":{"0":"post-784565","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-undersokningar","8":"entry"},"yoast_head":"\nDe 21 viktigaste fr\u00e5gorna i enk\u00e4ten om programtillfredsst\u00e4llelse f\u00f6r fr\u00e5geformul\u00e4r | QuestionPro<\/title>\n<meta name=\"description\" content=\"Vilka \u00e4r fr\u00e5gorna i enk\u00e4ten om programtillfredsst\u00e4llelse? 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