{"id":729947,"date":"2018-08-03T02:10:14","date_gmt":"2018-08-03T02:10:14","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/20-anket-icin-hasta-memnuniyeti-anketi-sorulari\/"},"modified":"2018-08-03T02:10:14","modified_gmt":"2018-08-03T02:10:14","slug":"20-anket-icin-hasta-memnuniyeti-anketi-sorulari","status":"publish","type":"post","link":"https:\/\/qa-release.questionpro.com\/blog\/tr\/20-anket-icin-hasta-memnuniyeti-anketi-sorulari\/","title":{"rendered":"20 Anket i\u00e7in Hasta Memnuniyeti Anketi Sorular\u0131"},"content":{"rendered":"<span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\">9<\/span> <span class=\"rt-label rt-postfix\">minutes read<\/span><\/span><p>Hastanede yatan hastalar\u0131n konforu, fiziksel, duygusal ve baz\u0131 durumlarda ruhsal iyile\u015fmeleri i\u00e7in \u00e7ok \u00f6nemlidir. Kaliteli, g\u00fcvenli ve insanc\u0131l bak\u0131mla sa\u011flanan hem\u015firelik bak\u0131m\u0131, kritik hastalar\u0131n refah\u0131n\u0131 destekler ve tedaviye yan\u0131t\u0131 ve ya\u015fam kalitesini art\u0131r\u0131r. Hasta memnuniyeti anketi, hasta bak\u0131m\u0131 yoluyla temel \u00f6l\u00e7\u00fctlerin de\u011ferlendirilmesine ve kurumlar taraf\u0131ndan sunulan bak\u0131m d\u00fczeyinin ve varsa hizmetteki zorluklar\u0131n anla\u015f\u0131lmas\u0131na yard\u0131mc\u0131 olur. Bunu ve sorulmas\u0131 gereken sorular\u0131 tart\u0131\u015fal\u0131m.<\/p>\n<h2><strong><span data-preserver-spaces=\"true\">Hasta Memnuniyet Anketi Nedir?<\/span><\/strong><\/h2>\n<p><span data-preserver-spaces=\"true\">Hasta memnuniyeti anketi, sa\u011fl\u0131k hizmeti sa\u011flay\u0131c\u0131s\u0131n\u0131n kalite ve bak\u0131m\u0131ndan duyduklar\u0131 memnuniyeti \u00f6l\u00e7mek amac\u0131yla hastalardan geri bildirim toplamak i\u00e7in kullan\u0131lan bir dizi sorudan olu\u015fur. Hasta memnuniyeti anketi, t\u0131bbi kurumlar\u0131n sa\u011flanan bak\u0131m d\u00fczeyini ve hizmetteki aksakl\u0131klar\u0131 anlamas\u0131na yard\u0131mc\u0131 olan hasta bak\u0131m\u0131na ili\u015fkin temel \u00f6l\u00e7\u00fctlerin belirlenmesine yard\u0131mc\u0131 olur.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Hasta memnuniyetinin \u00f6l\u00e7\u00fclmesi gereken alt\u0131 temel \u00f6l\u00e7\u00fct \u015funlard\u0131r:<\/span><\/p>\n<ul>\n<li><span data-preserver-spaces=\"true\">T\u0131bbi bak\u0131m\u0131n kalitesi<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">T\u0131p uzmanlar\u0131 taraf\u0131ndan sergilenen ki\u015fileraras\u0131 beceriler<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Bak\u0131m sa\u011flay\u0131c\u0131 ve hasta aras\u0131nda \u015feffafl\u0131k ve ileti\u015fim<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Bak\u0131m\u0131n mali y\u00f6nleri<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Doktorlara ve di\u011fer t\u0131p uzmanlar\u0131na eri\u015fim<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Bak\u0131ma eri\u015filebilirlik<\/span><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Hasta memnuniyeti anketi, elektronik t\u0131bbi kay\u0131t (EMR) veya elektronik sa\u011fl\u0131k kayd\u0131 (EHR) s\u0131ras\u0131nda herhangi bir zamanda uygulanabilir. Anket mobil, anketin fiziksel kopyalar\u0131, web sitesi, POS cihaz\u0131, bekleme odalar\u0131ndaki bilgisayarlar veya ba\u015fka herhangi bir ortam arac\u0131l\u0131\u011f\u0131yla doldurulabilir.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Hasta memnuniyeti anketinin iki \u00f6rne\u011fi \u015funlard\u0131r <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/primary-trauma-survey-template\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">bi\u0307ri\u0307nci\u0307l travma anketi\u0307<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\">  Bir t\u0131bbi tesise veya hastaneye giren bir travma hastas\u0131n\u0131n ilk de\u011ferlendirmesinin ve y\u00f6netiminin yap\u0131ld\u0131\u011f\u0131 yer. \u0130kinci hasta memnuniyeti anketi \u00f6rne\u011fi ise  <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/secondary-trauma-survey-template\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-preserver-spaces=\"true\">i\u0307ki\u0307nci\u0307l travma anketi\u0307<\/span><\/a><span data-preserver-spaces=\"true\">. Birincil travma ara\u015ft\u0131rmas\u0131nda g\u00f6zden ka\u00e7an di\u011fer \u00f6nemli ancak hemen hayati tehlike arz etmeyen veya di\u011fer yaralanmalar\u0131n varl\u0131\u011f\u0131n\u0131 tespit etmek i\u00e7in ger\u00e7ekle\u015ftirilen derinlemesine bir ara\u015ft\u0131rma \u015fablonudur. Bu \u00f6rnek anket \u015fablonlar\u0131n\u0131n her ikisi de, bir hastan\u0131n travmas\u0131n\u0131n bir hastane veya t\u0131bbi tesiste nas\u0131l ele al\u0131nd\u0131\u011f\u0131na ili\u015fkin memnuniyeti hakk\u0131nda veri toplar.<\/span><\/p>\n<p>2020&#8217;de COVID-19 pandemisinden etkilenen 40 milyondan fazla insanla birlikte, bunlar\u0131n b\u00fcy\u00fck bir k\u0131sm\u0131 hastaneye kald\u0131r\u0131ld\u0131. Hem devlet hem de \u00f6zel sa\u011fl\u0131k tesisleri COVID-19 hastalar\u0131n\u0131 tedavi etmektedir. Hasta deneyimi hakk\u0131nda daha fazla bilgi edinmek i\u00e7in a\u015fa\u011f\u0131daki \u015fablonu kullanabilirler.<\/p>\n<p style=\"text-align: center;\"><a class=\"square-cta secondary-lined-cta\" href=\"https:\/\/www.questionpro.com\/survey-templates\/hospital-patient-satisfaction\/\">\u00dccretsiz hasta memnuniyeti anketi \u015fablonu<\/a><\/p>\n<p>Personelinizin sa\u011fl\u0131kl\u0131 ve g\u00fcvende olup olmad\u0131\u011f\u0131n\u0131 \u00f6\u011frenmek i\u00e7in a\u015fa\u011f\u0131daki haz\u0131r anketi kullanarak koronavir\u00fcs\u00fcn personelinize bula\u015fmad\u0131\u011f\u0131ndan emin olabilirsiniz.<\/p>\n<p style=\"text-align: center;\"><a class=\"square-cta secondary-lined-cta\" href=\"https:\/\/www.questionpro.com\/survey-templates\/covid-19-survey-template\/\">\u00dccretsiz COVID-19 anket \u015fablonu<\/a><\/p>\n<h3><strong><span data-preserver-spaces=\"true\">\u00d6rnek hasta memnuniyeti anket sorular\u0131<\/span><\/strong><\/h3>\n<p><span data-preserver-spaces=\"true\">Herhangi bir hasta memnuniyeti anketi, etkili geri bildirim toplamak i\u00e7in mutlaka birka\u00e7 \u00f6nemli soruyu kapsamal\u0131d\u0131r. Bu \u00f6rnek anket, yetkililer taraf\u0131ndan talep edilen detaylara g\u00f6re \u00f6zelle\u015ftirilebilir. \u0130\u015fte ka\u00e7\u0131n\u0131lmaz olarak hasta memnuniyeti anketinizin bir par\u00e7as\u0131 olmas\u0131 gereken ilk be\u015f soru:<\/span><\/p>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">T\u0131bbi bak\u0131m tesisimizle ilgili t\u00fcm deneyiminize dayanarak, bizi bir arkada\u015f\u0131n\u0131za veya meslekta\u015f\u0131n\u0131za tavsiye etme olas\u0131l\u0131\u011f\u0131n\u0131z nedir?<\/span><\/strong><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Sa\u011fl\u0131k hizmetleri zaman i\u00e7inde kapsaml\u0131 bir end\u00fcstri haline gelmi\u015ftir. Doktor ziyaretleri s\u00f6z konusu oldu\u011funda, g\u00fcven \u00e7ok \u00f6nemli bir rol oynar. Bu nedenle, t\u00fcm sekt\u00f6rler aras\u0131nda sa\u011fl\u0131k hizmetleri, ald\u0131klar\u0131 bak\u0131m ve bunun yol a\u00e7t\u0131\u011f\u0131 memnuniyete dayal\u0131 olarak di\u011fer eski veya mevcut hastalar\u0131n tavsiyelerine b\u00fcy\u00fck \u00f6l\u00e7\u00fcde ba\u011f\u0131ml\u0131d\u0131r. Bir ekleme  <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/features\/net-promoter-score.html\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">Net Tavsiye Skoru<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\"> Bunun gibi sorular, hastanenizin mevcut hastalar\u0131n\u0131zdan ve onlar\u0131n arkada\u015flar\u0131ndan\/meslekta\u015flar\u0131ndan\/ailelerinden \u00f6nemli bir s\u00fcre i\u00e7inde daha fazla i\u015f al\u0131p almayaca\u011f\u0131n\u0131 anlaman\u0131za yard\u0131mc\u0131 olabilir.<\/span><\/p>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Randevu ayarlama konusunda herhangi bir sorun ya\u015fad\u0131n\u0131z m\u0131?<\/span><\/strong><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Randevular\u0131n zaman\u0131nda verilmesinin hastalar \u00fczerindeki etkisi inan\u0131lmazd\u0131r \u00e7\u00fcnk\u00fc hastalar hastad\u0131r veya bir rahats\u0131zl\u0131klar\u0131 vard\u0131r ve bu nedenle bekletilmemelidirler. Hastay\u0131 elde tutma ve ayn\u0131 t\u0131bbi tesisi veya doktoru tekrar ziyaret etme \u00fczerinde \u00f6nemli bir etkisi vard\u0131r. Bu soruyu hasta memnuniyeti anketine dahil ederek, randevular\u0131n zaman\u0131nda verilmesi hakk\u0131nda bilgi toplayabilir ve hastalar aras\u0131nda memnuniyeti art\u0131rmak i\u00e7in s\u00fcre\u00e7te iyile\u015ftirmeler yapabilirsiniz.<\/span><\/p>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Personelimizin profesyonelli\u011fini nas\u0131l de\u011ferlendirirsiniz?  <\/span><\/strong><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Hem\u015firelerin\/doktorlar\u0131n bak\u0131m\u0131 ile idari ve yard\u0131mc\u0131 personelin profesyonelli\u011fi hasta memnuniyetini etkilemektedir. Bu soruyu, personelinizin nazik ve profesyonel olup olmad\u0131\u011f\u0131n\u0131 ve hastaya uygun yard\u0131m\u0131n sa\u011flan\u0131p sa\u011flanmad\u0131\u011f\u0131n\u0131 \u00f6\u011frenmek i\u00e7in sorun.<\/span><\/p>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">\u015eu anda bir sa\u011fl\u0131k sigortas\u0131 kapsam\u0131nda m\u0131s\u0131n\u0131z?<\/span><\/strong><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Pahal\u0131 olan ve sa\u011fl\u0131k sigortas\u0131 kapsam\u0131nda olan baz\u0131 hastal\u0131klar vard\u0131r. Aksiliklerin ya\u015fand\u0131\u011f\u0131 ve hastaneye kar\u015f\u0131 yasal su\u00e7lamalar\u0131n y\u00f6neltildi\u011fi durumlar s\u00f6z konusu oldu\u011fundan, her hastan\u0131n bilgileri kritik \u00f6nem ta\u015f\u0131r ve bu da \u00f6yle. A <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/health-insurance-patient-satisfaction\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">sa\u011fl\u0131k sigortas\u0131 anket \u015fablonu<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\"> hastalar\u0131n bir sigorta plan\u0131na sahip olup olmad\u0131klar\u0131 hakk\u0131nda bilgi toplamak i\u00e7in kullan\u0131labilir.<\/span><\/p>\n<p style=\"text-align: center;\"><a class=\"square-cta secondary-lined-cta\" href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?lan=en&amp;sourceRef=blog\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>\u00dccretsiz bir hesap olu\u015fturun<\/strong><\/a><\/p>\n<h3><strong><span data-preserver-spaces=\"true\">Baz\u0131 \u00f6zel hasta memnuniyeti anket sorular\u0131 nelerdir?<\/span><\/strong><\/h3>\n<p><span data-preserver-spaces=\"true\">Do\u011fas\u0131 ve faaliyet \u00f6l\u00e7e\u011fi nedeniyle, sa\u011fl\u0131k sekt\u00f6r\u00fcnde bir\u00e7ok farkl\u0131 bak\u0131m sa\u011flay\u0131c\u0131 d\u00fc\u011f\u00fcm\u00fc bulunmaktad\u0131r. \u00c7e\u015fitli kilometre ta\u015flar\u0131nda zaman\u0131nda geri bildirim toplanmal\u0131d\u0131r. Yine de sorular her t\u0131bbi bak\u0131m t\u00fcr\u00fcne g\u00f6re farkl\u0131l\u0131k g\u00f6sterecektir. En \u00f6nemli t\u0131bbi bak\u0131m tesisleri i\u00e7in baz\u0131 anket sorular\u0131 \u015funlard\u0131r:<\/span><\/p>\n<h4><strong><span data-preserver-spaces=\"true\">Hastaneler<\/span><\/strong><\/h4>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Ge\u00e7irdi\u011finiz ara\u015ft\u0131rmac\u0131 tan\u0131 s\u00fcrecini nas\u0131l de\u011ferlendirirsiniz?<\/span><\/strong><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Hastalar genellikle hastanelere lokalize a\u011fr\u0131 ile gelirler ve a\u011fr\u0131y\u0131 ve di\u011fer semptomlar\u0131 t\u0131bbi bak\u0131m uzmanlar\u0131na nas\u0131l a\u00e7\u0131klayacaklar\u0131n\u0131 bilemezler. Hastan\u0131n ge\u00e7mi\u015fi, aile \u00f6yk\u00fcs\u00fc, testlerin yap\u0131lmas\u0131 ve gerekli ila\u00e7lar\u0131n sa\u011flanmas\u0131 ile ara\u015ft\u0131rmaya dayal\u0131 bir tan\u0131 koymak i\u00e7in t\u0131bbi bak\u0131m uzmanlar\u0131n\u0131n bilgi ve \u00f6ng\u00f6r\u00fc sahibi olmas\u0131 gerekir. Bu  <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/medical-examination-services\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">tibbi\u0307 muayene hi\u0307zmetleri\u0307 \u015fablonu <\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\">bu tan\u0131sal bak\u0131m s\u00fcreci s\u0131ras\u0131nda hastan\u0131n ya\u015fad\u0131\u011f\u0131 deneyim hakk\u0131nda size fikir verecektir.<\/span><\/p>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Bu hastanedeki farkl\u0131 t\u0131bbi bak\u0131m uzmanlar\u0131ndan ne s\u0131kl\u0131kla \u00e7eli\u015fkili bilgiler ald\u0131n\u0131z?<\/span><\/strong><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Mevcut personelinizin kalibresini anlamak i\u00e7in en \u00f6nemli \u00f6l\u00e7\u00fctlerden biri, bir hastan\u0131n farkl\u0131 t\u0131bbi bak\u0131m uzmanlar\u0131ndan ka\u00e7 kez \u00e7eli\u015fkili bilgi ald\u0131\u011f\u0131n\u0131n haritas\u0131n\u0131 \u00e7\u0131karmakt\u0131r. Bilginin yayg\u0131nla\u015ft\u0131r\u0131lmas\u0131 ve gerekti\u011finde i\u015fba\u015f\u0131 e\u011fitiminin ger\u00e7ekle\u015ftirilmesi i\u00e7in bir s\u00fcrecin uygulamaya konulmas\u0131na yard\u0131mc\u0131 olacakt\u0131r.<\/span><\/p>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">B\u00f6lgenizde bulunan hastaneler taraf\u0131ndan sa\u011flanan bak\u0131m aras\u0131ndaki fark nedir?<\/span><\/strong><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Hastaneler t\u00fcm hastalar\u0131na her zaman y\u00fcksek kalitede tedavi sa\u011flamal\u0131d\u0131r. B\u00f6lgenizdeki di\u011fer hastanelerin en iyi uygulamalar\u0131n\u0131 hayata ge\u00e7irirken g\u00fc\u00e7l\u00fc y\u00f6nlerinizi geli\u015ftirmeniz de \u00e7ok \u00f6nemlidir. Bu  <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/health-care-opinion-survey\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">sa\u011fl\u0131k hizmetleri g\u00f6r\u00fc\u015f anketi \u015fablonu<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\"> yerelle\u015ftirilmi\u015f akranlar\u0131n\u0131za kar\u015f\u0131 nas\u0131l durdu\u011funuza dair h\u0131zl\u0131 bir anl\u0131k g\u00f6r\u00fcnt\u00fc sa\u011flayabilir.<\/span><\/p>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Ek \u00f6demeleriniz ve katk\u0131 paylar\u0131n\u0131z hastane taraf\u0131ndan Medicare ve Medicaid aras\u0131nda do\u011fru \u015fekilde payla\u015ft\u0131r\u0131ld\u0131 m\u0131?<\/span><\/strong><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Medicare ve Medicaid kapsam\u0131nda olmak ki\u015fisel bir tercih de\u011fil, federal bir zorunluluktur. Dolay\u0131s\u0131yla, hastalara teminatlar\u0131 hakk\u0131nda duyars\u0131z sorular sorulur ve yanl\u0131\u015f faturaland\u0131rma yap\u0131l\u0131rsa, bu durum hastalar\u0131 uzakla\u015ft\u0131r\u0131r. Bir ara\u015ft\u0131rma y\u00fcr\u00fctmek  <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/health-care-wel\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">sa\u011flik hi\u0307zmetleri\u0307 refah anketi\u0307<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\"> ya\u015fl\u0131 ve kimsesizlere y\u00f6nelik hizmetlerin kolayla\u015ft\u0131r\u0131lmas\u0131na yard\u0131mc\u0131 olur. <\/span> <\/p>\n<h4><strong><span data-preserver-spaces=\"true\">Birinci Basamak Sa\u011fl\u0131k Hizmeti Sa\u011flay\u0131c\u0131lar\u0131<\/span><\/strong><\/h4>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Bir kad\u0131n olarak jinekologla konu\u015furken kendinizi rahat hissettiniz mi?<\/span><\/strong><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Bir\u00e7ok kad\u0131n jinekolo\u011fa gitme konusunda \u015f\u00fcphecidir \u00e7\u00fcnk\u00fc bir\u00e7ok nedenden dolay\u0131 gergindirler. Geri bildirim toplamak i\u00e7in  <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/women-s-health-care\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">kadin sa\u011fli\u011fi anketi\u0307<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\"> Bir ki\u015finin ziyaret veya sorununu tart\u0131\u015fma konusunda ne kadar rahat oldu\u011fu, empatik olmay\u0131 ve hastay\u0131 rahat ettirmeyi kolayla\u015ft\u0131rabilir.<\/span><\/p>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Birinci basamak sa\u011fl\u0131k hizmeti veren doktorunuz h\u0131zl\u0131 bir \u015fekilde te\u015fhis koyabiliyor ve ila\u00e7 yazabiliyor mu?<\/span><\/strong><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Bir ki\u015fi hastaland\u0131\u011f\u0131nda ilk i\u00e7g\u00fcd\u00fcs\u00fc hastaneye de\u011fil, birinci basamak sa\u011fl\u0131k hizmeti veren hekime gitmektir. \u00c7o\u011fu zaman gerekli olan tek t\u0131bbi bak\u0131m budur, ancak birincil bak\u0131m\u0131n yetersiz olmas\u0131 durumunda hasta ikincil bak\u0131ma eri\u015fmek zorunda kalabilir. Bu  <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/physician-practices-survey\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">heki\u0307m muayenehaneleri\u0307 anket \u015fablonu<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\"> hasta bir ki\u015fi i\u00e7in ilk temas noktas\u0131 olarak sa\u011flanan bak\u0131m hakk\u0131nda geri bildirim almak i\u00e7in kullan\u0131labilir.<\/span><\/p>\n<h4><strong><span data-preserver-spaces=\"true\">\u0130kincil Bak\u0131m Sa\u011flay\u0131c\u0131lar\u0131<\/span><\/strong><\/h4>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Eczane personeli sa\u011fl\u0131k kurulu\u015funuza fatura kesti mi ve ila\u00e7lar\u0131n\u0131z i\u00e7in sizden do\u011fru muafiyeti tahsil etti mi?<\/span><\/strong><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Sonra <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/obamacare\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">Uygun Bak\u0131m Yasas\u0131 (ACA)<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\">sa\u011fl\u0131k sigortas\u0131 art\u0131k daha yayg\u0131n bir \u015fekilde kullan\u0131l\u0131yor. \u00d6deyici ekosisteminin do\u011fas\u0131 gere\u011fi, sa\u011fl\u0131k planlar\u0131 eyalet, federal ve \u00f6zel olmak \u00fczere \u00e7e\u015fitlilik g\u00f6stermekte ve dolay\u0131s\u0131yla muafiyetler de farkl\u0131l\u0131k g\u00f6stermektedir. ile  <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/trumpcare\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">Trumpcare<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\"> ACA&#8217;n\u0131n yerini alan eczaneler gibi sat\u0131\u015f noktas\u0131 t\u0131bbi sa\u011fl\u0131k sa\u011flay\u0131c\u0131lar\u0131, hastay\u0131 do\u011fru faturaland\u0131rmal\u0131 ve do\u011fru muafiyetleri tahsil etmelidir.<\/span><\/p>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Ayaktan tedavi personeli t\u0131bbi bak\u0131m talebinize h\u0131zl\u0131 bir \u015fekilde yan\u0131t verdi mi?<\/span><\/strong><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">H\u0131zl\u0131 m\u00fcdahale sa\u011fl\u0131k personeli, sa\u011fl\u0131k sekt\u00f6r\u00fcndeki en \u00f6nemli t\u0131bbi bak\u0131m sa\u011flay\u0131c\u0131lar\u0131ndan biridir. Bir hastan\u0131n tam olarak iyile\u015febilmesi i\u00e7in zaman\u0131nda ve etkili t\u0131bbi tedavi \u015fartt\u0131r. Her acil durum \u00e7a\u011fr\u0131s\u0131n\u0131n zamanlamas\u0131 ve etkinli\u011fi hakk\u0131nda geri bildirim toplamak, hizmetleri d\u00fczene sokmak ve daha da etkili olmak i\u00e7in \u00f6nemlidir.<\/span><\/p>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Bir y\u0131l i\u00e7inde ne s\u0131kl\u0131kla di\u015f hekimine gidiyorsunuz?<\/span><\/strong><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Hastalar genellikle di\u015f hijyeni konusunda daha az bilgi sahibi olmalar\u0131 ve di\u015f\u00e7i koltu\u011funda olman\u0131n yaratt\u0131\u011f\u0131 travma nedeniyle di\u015f hekimlerini ziyaret etmekte teredd\u00fct etmektedir. Kullanarak geri bildirim toplama  <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/oral-health-survey-template\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">A\u011f\u0131z sa\u011fl\u0131\u011f\u0131 anketi \u015fablonu<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\"> hastalar\u0131n di\u015f hekimleri ile ne kadar rahat olduklar\u0131n\u0131 ve bunun nas\u0131l art\u0131r\u0131labilece\u011fini \u00f6l\u00e7mek i\u00e7in \u00f6nemli bir k\u0131stas olabilir.<\/span><\/p>\n<h4><strong><span data-preserver-spaces=\"true\">Uzmanla\u015fm\u0131\u015f T\u0131bbi Bak\u0131m<\/span><\/strong><\/h4>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Personel ba\u011f\u0131ml\u0131l\u0131\u011f\u0131n\u0131za kar\u015f\u0131 duyarl\u0131 m\u0131yd\u0131?<\/span><\/strong><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Bazen ba\u011f\u0131ml\u0131l\u0131ktan kurtulma merkezlerindeki hastalar orada olmak istemezler. Ba\u011f\u0131ml\u0131l\u0131\u011fa kar\u015f\u0131 duyarl\u0131 olmak ve ondan kurtulmak \u00e7ok fazla zihinsel cesaret ve s\u0131k\u0131 \u00e7al\u0131\u015fma gerektirir. Ba\u011f\u0131ml\u0131l\u0131ktan kurtulma merkezi \u00e7al\u0131\u015fanlar\u0131n\u0131n, hastalar\u0131n ba\u011f\u0131ml\u0131l\u0131klar\u0131yla ba\u015fa \u00e7\u0131kmalar\u0131na yard\u0131mc\u0131 olmak i\u00e7in y\u00f6ntemlerinin ne kadar rahat oldu\u011funu ve metodolojilerinin ne kadar etkili oldu\u011funu takip etmeleri gerekir.  <\/span><\/p>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Psikiyatrist rahats\u0131zl\u0131\u011f\u0131n\u0131za do\u011fru te\u015fhis koydu mu ve zaman\u0131nda dan\u0131\u015fmanl\u0131k sa\u011flad\u0131 m\u0131?<\/span><\/strong><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Ruh sa\u011fl\u0131\u011f\u0131, en \u00e7ok g\u00f6z ard\u0131 edilen rahats\u0131zl\u0131klardan ve te\u015fhis edilmesi en zor olanlardan biridir \u00e7\u00fcnk\u00fc daha az g\u00f6r\u00fcn\u00fcr semptom vard\u0131r. Bu da te\u015fhis ve dan\u0131\u015fmanl\u0131\u011f\u0131 daha da zorla\u015ft\u0131r\u0131r. Geri bildirim toplamak i\u00e7in  <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/mental-health\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">ruh sa\u011fl\u0131\u011f\u0131 anketi \u015fablonu<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\"> bir psikiyatrist i\u00e7in \u00e7ok \u00f6nemlidir \u00e7\u00fcnk\u00fc bu, i\u015flerinde daha da etkili olmalar\u0131na yard\u0131mc\u0131 olur.<\/span><\/p>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Do\u011fum evi iyi bir do\u011fum sonras\u0131 bak\u0131m sa\u011flad\u0131 m\u0131?<\/span><\/strong><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Bir \u00e7ocu\u011fun do\u011fumu, bir anne ve aile i\u00e7in en \u00e7ok beklenen zamanlardan biridir. Bu nedenle, do\u011fum s\u00fcrecinin her y\u00f6n\u00fc birinci s\u0131n\u0131f olmal\u0131 ve anne ile \u00e7ocu\u011fu t\u0131bbi komplikasyonlar olmaks\u0131z\u0131n rahat ettirmelidir. Annelerden ve ailelerden geri bildirim toplamak, sa\u011flanan bak\u0131m\u0131n kalitesi hakk\u0131nda iyi bir fikir verir.<\/span><\/p>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Radyoloji merkezi tarama raporlar\u0131n\u0131 ayn\u0131 g\u00fcn m\u00fc verdi?<\/span><\/strong><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">\u0130nsanlar bazen sa\u011fl\u0131k planlar\u0131 bir hastanenin radyoloji laboratuvar\u0131n\u0131 kapsamad\u0131\u011f\u0131 i\u00e7in ba\u011f\u0131ms\u0131z radyoloji merkezlerini ziyaret ederler. Bu, harici bir radyoloji merkezinin tan\u0131 koyma veya sa\u011fl\u0131k durumunun iyile\u015ftirilmesi i\u00e7in gereken s\u00fcreyi art\u0131rd\u0131\u011f\u0131 anlam\u0131na gelmektedir. Hasta memnuniyet d\u00fczeyini art\u0131rmak i\u00e7in rapor alma s\u00fcresini k\u0131salt\u0131r ve radyoloji merkezi s\u00fcre\u00e7leri s\u00fcrekli olarak kolayla\u015ft\u0131rmak i\u00e7in \u00e7al\u0131\u015fmal\u0131d\u0131r.<\/span><\/p>\n<h4><strong><span data-preserver-spaces=\"true\">Geni\u015fletilmi\u015f T\u0131bbi Bak\u0131m Kurulu\u015flar\u0131<\/span><\/strong><\/h4>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Geni\u015fletilmi\u015f t\u0131bbi bak\u0131m tesisi, toplum i\u00e7inde ya\u015famaya geri d\u00f6nme konusunda size yard\u0131mc\u0131 olacak bilgiler verdi mi?<\/span><\/strong><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Uzun s\u00fcre t\u0131bbi bak\u0131m merkezinde kalan ve y\u0131llar sonra topluma geri d\u00f6nen ki\u015filer, uzun bir s\u00fcre sonra kendi ba\u015flar\u0131na ya\u015faman\u0131n nas\u0131l olaca\u011f\u0131n\u0131n fark\u0131nda de\u011fildir. Uzun s\u00fcreli t\u0131bbi bak\u0131m merkezindeki dan\u0131\u015fmanlar, hastalara ya\u015famlar\u0131n\u0131 s\u00fcrd\u00fcrebilmeleri i\u00e7in rehberlik etmeli ve toplum i\u00e7inde ya\u015famaya geri d\u00f6nd\u00fcklerinde yapmalar\u0131 gerekenler konusunda onlar\u0131 bilgilendirmelidir.<\/span><\/p>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Son 12 ay i\u00e7inde sa\u011fl\u0131k personeli taraf\u0131ndan size sa\u011flanan deneyimi de\u011ferlendirir misiniz?<\/span><\/strong><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Bir\u00e7ok hasta, belirli rahats\u0131zl\u0131klar, ruh sa\u011fl\u0131\u011f\u0131, s\u00fcrekli bak\u0131m ihtiyac\u0131 vb. nedenlerle uzun s\u00fcreli t\u0131bbi bak\u0131m tesisinde kalmak zorundad\u0131r. Sa\u011flanan bak\u0131mla ilgili alg\u0131lar\u0131, neyin yanl\u0131\u015f gitti\u011fi ve neyin iyi yap\u0131ld\u0131\u011f\u0131 hakk\u0131nda geri bildirim toplamak, deneyim sa\u011flayan sa\u011flam ve d\u00fczenli bir bak\u0131m\u0131n olu\u015fturulmas\u0131na yard\u0131mc\u0131 olur.<\/span><\/p>\n<h4><strong><span data-preserver-spaces=\"true\">Veteriner Hekim<\/span><\/strong><\/h4>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Veteriner hekimin evcil hayvan\u0131n\u0131z\u0131n rahats\u0131zl\u0131\u011f\u0131n\u0131 te\u015fhis etmesi ne kadar s\u00fcrd\u00fc?<\/span><\/strong><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Hayvanlarda neyin yanl\u0131\u015f oldu\u011funu te\u015fhis etmek daha zordur \u00e7\u00fcnk\u00fc semptomlar h\u0131zl\u0131 bir \u015fekilde do\u011frulanamaz. Bu nedenle, zaman\u0131nda do\u011fru te\u015fhis, evcil hayvan\u0131n sa\u011fl\u0131\u011f\u0131 i\u00e7in \u00e7ok daha \u00f6nemli hale gelir. Bir ara\u015ft\u0131rma y\u00fcr\u00fctmek  <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/veterinarian-healthcare\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">veteri\u0307ner heki\u0307m anketi\u0307<\/span><br \/>\n<\/a><span data-preserver-spaces=\"true\"> evcil hayvan sahibinden tedavi s\u00fcreci hakk\u0131nda objektif ve uygulanabilir geri bildirim toplanmas\u0131na yard\u0131mc\u0131 olur. <\/span> <\/p>\n<h3><strong><span data-preserver-spaces=\"true\">Nas\u0131l bir hasta memnuniyeti anketi olu\u015fturabilirsiniz?<\/span><\/strong><\/h3>\n<p><span data-preserver-spaces=\"true\">Bir hasta memnuniyeti anketinin, daha fazla say\u0131da yan\u0131t al\u0131nmas\u0131na yard\u0131mc\u0131 olacak do\u011fru sorular\u0131 i\u00e7ermesi gerekir. Ayr\u0131ca b\u00fct\u00fcnc\u00fcl olmal\u0131 ve bir hastan\u0131n t\u0131bbi bak\u0131m\u0131n\u0131n t\u00fcm temas noktalar\u0131n\u0131 kapsamal\u0131, cevaplamas\u0131 kolay olmal\u0131 ve a\u00e7\u0131k u\u00e7lu anket sorular\u0131 ile di\u011fer soru t\u00fcrlerinin bir kar\u0131\u015f\u0131m\u0131 olmal\u0131d\u0131r. Sorunlu alanlar\u0131n haritas\u0131n\u0131 \u00e7\u0131karmak ve m\u00fc\u015fterilerinizden &#8211; hastalardan sorunun boyutunu ve \u00fczerinde \u00e7al\u0131\u015f\u0131labilecek alanlar\u0131 anlamak da yararl\u0131d\u0131r.  <\/span><\/p>\n<h3><strong><span data-preserver-spaces=\"true\">Neden bir hasta memnuniyeti anketi yapmal\u0131s\u0131n\u0131z?<\/span><\/strong><\/h3>\n<p><span data-preserver-spaces=\"true\">\u00c7o\u011fu durumda, hasta geri bildirimlerinin nadiren toplanmas\u0131 ve hastalar\u0131n kons\u00fcltasyon ve tedavi i\u00e7in ba\u015fvururken kar\u015f\u0131la\u015ft\u0131klar\u0131 sorunlara ili\u015fkin bilgi eksikli\u011fi nedeniyle bir t\u0131bbi tesisin i\u015fleyi\u015finin belirli y\u00f6nleri ele al\u0131nmadan kalmaktad\u0131r. Hasta memnuniyeti anketleri, hastalar\u0131n deneyimlerine dayanarak d\u00fcr\u00fcst geri bildirimde bulunmalar\u0131 i\u00e7in etkili bir platform sa\u011flar. Periyodik hasta memnuniyeti anketleri yapman\u0131n hasta ziyaret\u00e7ilerinizi korumak ve b\u00fcy\u00fctmek i\u00e7in neden kritik \u00f6nem ta\u015f\u0131d\u0131\u011f\u0131na bakal\u0131m. Hasta memnuniyeti anketi yapman\u0131z i\u00e7in be\u015f neden vard\u0131r.<\/span><\/p>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Bir hastan\u0131n yolculu\u011funu haritalay\u0131n ve takip edin:  <\/span><\/strong><span data-preserver-spaces=\"true\">Bir t\u0131p kurumunun, hastalar\u0131n\u0131n memnuniyetini sa\u011flanan bak\u0131ma dayal\u0131 olarak takip etmesi gerekir. Sa\u011fl\u0131k personeli ve genel olarak kurumunuzla \u00f6nemli etkile\u015fimin oldu\u011fu her noktada etkili hasta bak\u0131m\u0131 sa\u011flamak i\u00e7in, hasta memnuniyet anketlerinin yolculuklar\u0131n\u0131n \u00e7e\u015fitli y\u00f6nlerinde yap\u0131lmas\u0131 her zaman tavsiye edilir. Memnuniyetin d\u00fc\u015f\u00fck oldu\u011fu noktalar\u0131 takip etmenizi ve bunlar\u0131 gidermenizi sa\u011flar.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Hasta sadakati hakk\u0131nda veri toplay\u0131n:  <\/span><\/strong><span data-preserver-spaces=\"true\">Net Tavsiye Skoru sorusu dahil: &#8220;T\u0131bbi tesisimizle ilgili t\u00fcm deneyiminizi g\u00f6z \u00f6n\u00fcnde bulundurarak, bizi bir arkada\u015f\u0131n\u0131za veya meslekta\u015f\u0131n\u0131za tavsiye etme olas\u0131l\u0131\u011f\u0131n\u0131z nedir?&#8221; &#8211; Her hasta tedavisini tamamlad\u0131ktan sonra arkada\u015flar\u0131na ve meslekta\u015flar\u0131na deneyimleri hakk\u0131nda konu\u015faca\u011f\u0131 i\u00e7in hastalar\u0131n\u0131z\u0131n ne kadar sad\u0131k oldu\u011funu anlaman\u0131za yard\u0131mc\u0131 olacakt\u0131r.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Verdikleri yan\u0131tlara g\u00f6re hastalar \u00fc\u00e7 kategoriye ayr\u0131lacakt\u0131r: Destekleyiciler (9-10), Pasifler (7-8) ve Detrakt\u00f6rler (0-6).<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">\u00c7o\u011fu durumda, hastalar k\u00f6t\u00fc bir deneyim ya\u015fam\u0131\u015flarsa (yani, k\u00f6t\u00fcleyenler) veya iyi bir deneyim ya\u015fam\u0131\u015flarsa (yani, destekleyenler), arkada\u015f ve meslekta\u015f a\u011flar\u0131nda bu deneyim hakk\u0131nda konu\u015facaklard\u0131r. K\u00f6t\u00fc bir deneyim tesisinizin itibar\u0131na zarar verirken, ho\u015f bir deneyim olumlu bir itibar olu\u015fturman\u0131za yard\u0131mc\u0131 olacakt\u0131r.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Hastane yetkilileri, Net Tavsiye Skoru&#8217;nu hasta yolculu\u011funun her temas noktas\u0131nda veya tedavilerinin sonuna do\u011fru hesaplamal\u0131d\u0131r. Cayd\u0131r\u0131c\u0131 hastalar\u0131n sorunlar\u0131n\u0131n ele al\u0131nmas\u0131n\u0131, pasiflerin destekleyicilere d\u00f6n\u00fc\u015ft\u00fcr\u00fclmesi i\u00e7in \u00e7aba g\u00f6sterilmesini ve destekleyicilerin her tedavi deneyiminden memnun kalmas\u0131n\u0131 sa\u011flar.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Personel taraf\u0131ndan yap\u0131lan her t\u00fcrl\u00fc k\u00f6t\u00fc muameleyi bildirin:  <\/span><\/strong><span data-preserver-spaces=\"true\">Hasta memnuniyeti anketi \u015fablonu, hastalara hastane personelinin k\u00f6t\u00fc muamelesi hakk\u0131nda konu\u015fabilecekleri ve bunu y\u00f6netimin dikkatine sunabilecekleri bir ortam sa\u011flayarak \u015feffafl\u0131\u011f\u0131 te\u015fvik eder. Y\u00f6netim ekibi bu personeli i\u015ften \u00e7\u0131karmak ya da sa\u011fl\u0131k tesisini ziyaret eden her hastaya kar\u015f\u0131 sayg\u0131l\u0131 olmalar\u0131 i\u00e7in e\u011fitmek \u00fczere bir ad\u0131m atabilir.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Etkili hasta bak\u0131m\u0131:  <\/span><\/strong><span data-preserver-spaces=\"true\">Sa\u011fl\u0131k kurumlar\u0131, bir hasta memnuniyeti anketi yaparak hasta talepleri ile bunlar\u0131n kar\u015f\u0131lanmas\u0131 aras\u0131ndaki bo\u015flu\u011fu analiz edebilir. T\u0131bbi tesisler, belirlenen a\u00e7\u0131\u011f\u0131 kapatmak i\u00e7in kullan\u0131labilecek operasyonel verimliliklerine ili\u015fkin g\u00f6r\u00fcn\u00fcrl\u00fc\u011f\u00fc art\u0131rabilir.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Her sekt\u00f6r m\u00fc\u015fteri odakl\u0131 hale geldi ve sa\u011fl\u0131k sekt\u00f6r\u00fc de bundan farkl\u0131 de\u011fil. Bir sa\u011fl\u0131k kurumunun faaliyetlerinde iyile\u015ftirilmesi gereken \u00e7ok say\u0131da alan vard\u0131r ve m\u00fc\u015fterilerden do\u011frudan \u00f6\u011frenmenin etkili oldu\u011fu yer de buras\u0131d\u0131r. Hastaneniz veya sa\u011fl\u0131k kurulu\u015funuz, hasta d\u00fc\u015f\u00fcnce ve g\u00f6r\u00fc\u015flerinde meydana gelen evrime g\u00f6re geli\u015fmeye devam etmek i\u00e7in hastalara nas\u0131l daha iyi hizmet verebilece\u011finize dair sorular i\u00e7erebilir.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Hastalara zaman\u0131nda hizmet sunun:  <\/span><\/strong><span data-preserver-spaces=\"true\">Her 10 sa\u011fl\u0131k yetkilisinden 8&#8217;i t\u00fcm hastalar\u0131yla randevu saatlerinde tam olarak ilgilendiklerini d\u00fc\u015f\u00fcnmektedir. Oysa hastalar\u0131n neredeyse %50&#8217;si aksi y\u00f6nde g\u00f6r\u00fc\u015f bildirmi\u015ftir &#8211; hi\u00e7bir zaman tam randevu saatinde \u00e7a\u011fr\u0131lmam\u0131\u015flard\u0131r.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Hijyen seviyeleri hakk\u0131nda bilgi edinin:  <\/span><\/strong><span data-preserver-spaces=\"true\">Bir hastanenin hijyen seviyesi, o hastanenin ne kadar bak\u0131ml\u0131 oldu\u011funu yans\u0131t\u0131r. Temiz ve hijyenik olanaklar sunan bir hastaneye gitmeyi tercih eden \u00f6nemli bir hasta kitlesi bulunmaktad\u0131r. Ankete bu konuyla ilgili sorular da ekleyebilirsiniz.<\/span><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Daha fazla bilgi edinin: <\/span><a class=\"_e75a791d-denali-editor-page-rtfLink\" href=\"https:\/\/www.questionpro.com\/survey-templates\/clinical-supervision-survey\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n  <span data-preserver-spaces=\"true\">Klinik S\u00fcpervizyon Anket Sorular\u0131 + \u00d6rnek Anket \u015eablonu<\/span><br \/>\n<\/a><\/p>\n<h3><strong><span data-preserver-spaces=\"true\">Hasta memnuniyeti anketleri i\u00e7in HIPAA uyumlulu\u011fu<\/span><\/strong><\/h3>\n<p><span data-preserver-spaces=\"true\">Hasta bak\u0131m\u0131 ve t\u0131p alan\u0131, y\u00fcksek bir veri b\u00fct\u00fcnl\u00fc\u011f\u00fc anlay\u0131\u015f\u0131yla y\u00f6netilmektedir. Hastalar t\u0131bbi bilgi sa\u011flama konusunda \u015f\u00fcphecidir \u00e7\u00fcnk\u00fc sa\u011flanan bilgilerin son derece gizli ve \u00f6zenli bir \u015fekilde ele al\u0131nmas\u0131 gerekti\u011fi alg\u0131s\u0131 vard\u0131r.  <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Sa\u011fl\u0131k Sigortas\u0131 Ta\u015f\u0131nabilirlik ve Sorumluluk Yasas\u0131 (HIPAA), hassas hasta bilgilerinin toplanmas\u0131 i\u00e7in bir standart olmas\u0131n\u0131 sa\u011flar. HIPAA gizlilik d\u00fczenlemeleri kapsam\u0131nda, sa\u011fl\u0131k kurumlar\u0131n\u0131n hasta bak\u0131m\u0131 i\u00e7in de\u011ferlendirme anketleri yapmas\u0131na ve genel olarak sa\u011fl\u0131k hizmetleri operasyonlar\u0131 i\u00e7in eyleme ge\u00e7irilebilir geri bildirim toplamas\u0131na izin verilmektedir. Hastan\u0131n yan\u0131tlad\u0131\u011f\u0131 bir anket veya soru formunun bir par\u00e7as\u0131 olarak t\u0131p uzmanlar\u0131 taraf\u0131ndan sa\u011flanan bak\u0131m\u0131n kalitesine ili\u015fkin geri bildirim, bir kalite de\u011ferlendirme ve iyile\u015ftirme faaliyeti olarak kabul edilir ve sa\u011fl\u0131k hizmetleri operasyonlar\u0131n\u0131n bir par\u00e7as\u0131d\u0131r. Herhangi bir t\u0131bbi bak\u0131m sa\u011flay\u0131c\u0131s\u0131 hasta sa\u011fl\u0131k bilgilerini (PHI) toplarsa, o bak\u0131m sa\u011flay\u0131c\u0131s\u0131 HIPAA uyumlulu\u011funa ba\u011fl\u0131d\u0131r.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Hasta ankete &#8220;gizli ileti\u015fim&#8221; olarak geri bildirim veya cevap verirse, HIPAA uyumlulu\u011fu uyar\u0131nca hastan\u0131n talebine sayg\u0131 g\u00f6sterilmeli ve talep edildi\u011fi \u015fekilde yerine getirilmelidir. QuestionPro, hastalardan geri bildirim almak i\u00e7in kolayca kullanabilece\u011finiz HIPAA uyumlu anket sorular\u0131na sahiptir. Sadece geri bildirime odaklanabilmenizi ve PHI toplama konusunda yasal olarak uyumlu olma konusunda endi\u015felenmemenizi sa\u011flar.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">HIPAA ayr\u0131ca PHI topland\u0131\u011f\u0131nda, anket \u015fablonunda ICD-10 veya ICD-11 kodlar\u0131 varsa, bunlar\u0131n uygun \u015fekilde i\u015faretlenmesini ve hastan\u0131n \u00f6deme yapan ve sa\u011flay\u0131c\u0131 teknik bilgilerinin fark\u0131nda olmas\u0131 i\u00e7in her kodun ayr\u0131nt\u0131l\u0131 olarak belirtilmesini \u015fart ko\u015far.<\/span><\/p>\n<p>\u0130ster bir Klinik, ister bir T\u0131p Merkezi, ister bir Sa\u011fl\u0131k ve G\u00fczellik Merkezi veya \u00f6zel bir Kons\u00fcltasyon olsun, bir sa\u011fl\u0131k hizmetleri \u015firketinin m\u00fc\u015fterilerinin ve hastalar\u0131n\u0131n memnuniyet derecesini bilmek, memnuniyet yaratmak i\u00e7in b\u00fcy\u00fcmek ve yeterli hizmetler sunmak i\u00e7in gereklidir. ve sadakat. \u0130\u015finizin ba\u015far\u0131s\u0131na ve b\u00fcy\u00fcmesine yol a\u00e7an temel bir unsurdur.<\/p>\n<p>Hastalar\u0131n g\u00f6r\u00fc\u015fleri, bir Klinik veya T\u0131p Merkezinin hizmetlerini iyile\u015ftirmek i\u00e7in en \u00f6nemli bilgi kayna\u011f\u0131d\u0131r. Bize geli\u015ftirmemiz gereken noktalar\u0131 verecek ve belki de m\u00fc\u015fterilerin neden kaybedildi\u011fini bulacak olanlar onlard\u0131r. \u0130htiya\u00e7 duyduklar\u0131 \u015feyleri sunmak, sadakat olu\u015fturman\u0131n ve yeni m\u00fc\u015fteriler \u00e7ekmenin anahtar\u0131d\u0131r.<\/p>\n<p>Hastalar\u0131n\u0131z i\u00e7in bir anket mi olu\u015fturmak istiyorsunuz? Online anket yaz\u0131l\u0131m\u0131m\u0131z\u0131n demosunu bug\u00fcn talep edin!<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.questionpro.com\/survey-software\/\" target=\"_blank\" rel=\"noopener\"><br \/>\n  <button>DAHA FAZLA BI\u0307LGI\u0307 EDI\u0307NI\u0307N<\/button><br \/>\n<\/a>       <a href=\"https:\/\/www.questionpro.com\/a\/showEntry.do?sourceRef=blog\" target=\"_blank\" rel=\"noopener\"><br \/>\n  <button>\u00dcCRETS\u0130Z KAYDOLUN<\/button><br \/>\n<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\">9<\/span> <span class=\"rt-label rt-postfix\">minutes read<\/span><\/span> Hastanede yatan hastalar\u0131n konforu, fiziksel, duygusal ve baz\u0131 durumlarda ruhsal iyile\u015fmeleri i\u00e7in \u00e7ok \u00f6nemlidir. Kaliteli, g\u00fcvenli ve insanc\u0131l bak\u0131mla sa\u011flanan [&hellip;]<\/p>\n","protected":false},"author":86,"featured_media":618554,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1127,1036],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>20 Anket i\u00e7in Hasta Memnuniyeti Anketi Sorular\u0131 | QuestionPro<\/title>\n<meta name=\"description\" content=\"Hasta memnuniyeti anket sorular\u0131 hastalardan geri bildirim toplar ve memnuniyet d\u00fczeylerini \u00f6l\u00e7er. 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