{"id":730633,"date":"2022-05-20T10:38:00","date_gmt":"2022-05-20T10:38:00","guid":{"rendered":"https:\/\/www.questionpro.com\/blog\/magaza-ici-anketler-turleri-faydalari-ve-ornekli-rehber\/"},"modified":"2023-02-07T06:37:53","modified_gmt":"2023-02-07T06:37:53","slug":"magaza-ici-anketler-turleri-faydalari-ve-ornekli-rehber","status":"publish","type":"post","link":"https:\/\/qa-release.questionpro.com\/blog\/tr\/magaza-ici-anketler-turleri-faydalari-ve-ornekli-rehber\/","title":{"rendered":"Ma\u011faza i\u00e7i anketler: T\u00fcrleri, faydalar\u0131 ve \u00f6rnekli rehber"},"content":{"rendered":"<p>Bu makalede, ma\u011faza i\u00e7i anketlerin ne oldu\u011funu ve \u015firketinizin m\u00fc\u015fteri deneyimini iyile\u015ftirmek i\u00e7in bilgi edinmenize nas\u0131l yard\u0131mc\u0131 olabilece\u011fini \u00f6\u011freneceksiniz. Do\u011fru metodolojiyi izlemek hedeflerinize ula\u015fman\u0131za yard\u0131mc\u0131 olacakt\u0131r. Bu konuda daha fazla bilgi edinelim.<\/p>\n<h2><b>Ma\u011faza i\u00e7i anketler nedir?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Ma\u011faza i\u00e7i anketler, ara\u015ft\u0131rmac\u0131n\u0131n kat\u0131l\u0131mc\u0131lardan ma\u011faza ortam\u0131nda veri toplamas\u0131n\u0131 sa\u011flayan bir ara\u015ft\u0131rma tekni\u011fidir. M\u00fc\u015fterileri daha iyi anlamak i\u00e7in onlar\u0131n al\u0131\u015fveri\u015f al\u0131\u015fkanl\u0131klar\u0131n\u0131 ve tercihlerini bilmek isteyen pazarlamac\u0131lar ve ara\u015ft\u0131rmac\u0131lar taraf\u0131ndan kullan\u0131l\u0131rlar.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Basit bir ifadeyle, ma\u011faza i\u00e7i anketler perakendeciler i\u00e7in m\u00fc\u015fterilerinden geri bildirim alman\u0131n h\u0131zl\u0131 ve kolay bir yoludur. Ma\u011fazadaki m\u00fc\u015fterilere sorular sormay\u0131 i\u00e7eren y\u00fcz y\u00fcze bir ara\u015ft\u0131rma y\u00f6ntemidir.<\/span><\/p>\n<h2><b>Ma\u011faza \u0130\u00e7i Anket T\u00fcrleri<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u0130ki t\u00fcr ma\u011faza i\u00e7i anket vard\u0131r: kesmeli ve kesmesiz. Bu ikisi aras\u0131ndaki fark, anketi nas\u0131l uygulad\u0131\u011f\u0131n\u0131zd\u0131r. Ma\u011faza i\u00e7i bir anketin etkili olabilmesi i\u00e7in anketin do\u011fru bir \u015fekilde yap\u0131lmas\u0131 \u00e7ok \u00f6nemlidir.  <\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-358820\" src=\"https:\/\/usqa.questionpro.com\/blog\/wp-content\/uploads\/2022\/05\/types-of-in-store-surveys.jpg\" alt=\"ma\u011faza-i\u00e7i anket t\u00fcrleri\" width=\"992\" height=\"604\"><\/p>\n<p><span style=\"font-weight: 400;\">Anket y\u00f6ntemi, \u00f6rnekleme, anket, m\u00fclakat ve verilerin g\u00fcvenilir bir sistemle do\u011fru bir \u015fekilde kaydedilmesini i\u00e7erebilir.<\/span><\/p>\n<h3 style=\"padding-left: 40px;\"><b>1. Ma\u011faza kesi\u015fme anketleri<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Ma\u011faza \u00f6nleme anketleri bir t\u00fcr olas\u0131l\u0131kl\u0131 olmayan \u00f6rneklemedir. Perakende ma\u011fazalar\u0131ndaki m\u00fc\u015fteri deneyimini, m\u00fc\u015fterileri al\u0131\u015fveri\u015f yaparken g\u00f6zlemleyerek \u00f6l\u00e7\u00fcyorlar.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Herhangi bir ma\u011fazada rastgele m\u00fc\u015fterilerin yan\u0131na gidip onlara ma\u011fazayla ilgili deneyimlerini sorarak yap\u0131labilir. Bu anket y\u00f6ntemi onlarca y\u0131ld\u0131r kullan\u0131l\u0131yor; ancak hala m\u00fc\u015fteri geri bildirimi toplaman\u0131n en etkili yollar\u0131ndan biri.<\/span><\/p>\n<h3 style=\"padding-left: 40px;\"><b>2. Kesintisiz ma\u011faza anketleri<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Kesintisiz anketler, kat\u0131l\u0131mc\u0131n\u0131n bir ankette oldu\u011funun fark\u0131nda olmad\u0131\u011f\u0131 bir anket t\u00fcr\u00fcd\u00fcr. Bu anketler genellikle bir ma\u011faza ortam\u0131nda yap\u0131l\u0131r ve kat\u0131l\u0131mc\u0131dan bir <a href=\"https:\/\/usqa.questionpro.com\/blog\/post-purchase-survey\/\">sat\u0131n alma<\/a> anketi yapt\u0131\u011f\u0131nda anketi doldurmas\u0131 istenir.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kesintisiz anketlerin di\u011fer anket t\u00fcrlerine g\u00f6re bir\u00e7ok avantaj\u0131 vard\u0131r. Bu nedenle uygun maliyetlidir, kurulumu kolayd\u0131r ve be\u015f dakikadan az s\u00fcrer. Kesintisiz anketler bu nedenle m\u00fc\u015fterilerinden geri bildirim almak isteyen ancak e-posta anketi g\u00f6nderecek veya telefonla anket yapacak zaman\u0131 veya kayna\u011f\u0131 olmayan \u015firketler i\u00e7in idealdir.<\/span><\/p>\n<h3><b>Ma\u011faza i\u00e7i anketlerin d\u00f6rt alt t\u00fcr\u00fc vard\u0131r:<\/b><\/h3>\n<ol>\n<li><span style=\"font-weight: 400;\"><strong>M\u00fc\u015fteri Memnuniyeti Anketi:<\/strong> Bu anket t\u00fcr\u00fc, m\u00fc\u015fteriye al\u0131\u015fveri\u015f deneyimlerinden ne kadar memnun olduklar\u0131n\u0131 sormay\u0131 i\u00e7erir.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong>\u00dcr\u00fcn De\u011ferlendirme Anketi:<\/strong> Bu anket, m\u00fc\u015fterilerin sat\u0131n ald\u0131klar\u0131 bir \u00fcr\u00fcn hakk\u0131ndaki g\u00f6r\u00fc\u015flerinin sorulmas\u0131yla ger\u00e7ekle\u015ftirilir.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong>Sat\u0131n Alma Niyetleri Anketi:<\/strong> Bu anket, bir m\u00fc\u015fteriye tekrar sat\u0131n almay\u0131 planlay\u0131p planlamad\u0131\u011f\u0131 sorularak ger\u00e7ekle\u015ftirilir.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong>Al\u0131\u015fveri\u015f Motivasyonu Anketi:<\/strong> Bu anket, bir m\u00fc\u015fteriye bug\u00fcn ma\u011fazadan neden al\u0131\u015fveri\u015f yapt\u0131\u011f\u0131n\u0131, bu ma\u011fazadan al\u0131\u015fveri\u015f yapmaya neyin motive etti\u011fini ve hangi \u00fcr\u00fcnlerin ilgisini \u00e7ekti\u011fini sorarak ger\u00e7ekle\u015ftirilir.<\/span><\/li>\n<\/ol>\n<h2><b>Pazar ara\u015ft\u0131rmas\u0131nda ma\u011faza i\u00e7i anketlerin faydalar\u0131<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Ma\u011faza i\u00e7i anketler, m\u00fc\u015fterilerden geri bildirim almak ve ihtiya\u00e7lar\u0131n\u0131 anlamak i\u00e7in harika bir yoldur. Bu t\u00fcr kesi\u015fme anketleri, m\u00fc\u015fteri memnuniyeti ve \u00fcr\u00fcn geli\u015ftirme gibi pazar ara\u015ft\u0131rmas\u0131n\u0131n \u00f6nemli y\u00f6nlerini \u00f6l\u00e7meye yard\u0131mc\u0131 olur.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ma\u011faza i\u00e7i anketler, perakendecilerin m\u00fc\u015fterileri ve ma\u011fazay\u0131 nas\u0131l deneyimledikleri hakk\u0131nda daha fazla bilgi edinmeleri i\u00e7in etkili bir yoldur.<\/span><\/p>\n<h3><b>Ma\u011faza i\u00e7i anketlerin faydalar\u0131 \u015funlard\u0131r:<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">M\u00fc\u015fterilerin ma\u011fazadan ne istedi\u011finin ve neye ihtiya\u00e7 duydu\u011funun daha iyi anla\u015f\u0131lmas\u0131:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Bu t\u00fcr anketler, ma\u011faza m\u00fc\u015fterilerinin neye ihtiya\u00e7 duyduklar\u0131\/istedikleri hakk\u0131nda derinlemesine bilgi toplamaya yard\u0131mc\u0131 olur. Kurulu\u015flar b\u00f6ylece m\u00fc\u015fterilerinin ihtiya\u00e7lar\u0131n\u0131, taleplerini kar\u015f\u0131layacak envanter seviyelerini ve di\u011fer i\u00e7g\u00f6r\u00fcleri daha iyi anlayabilir.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00dcr\u00fcnler ve hizmetler hakk\u0131nda geri bildirim toplamak.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u00fc\u015fteri hizmetlerinin iyile\u015ftirilmesi.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ma\u011faza trafi\u011finin art\u0131r\u0131lmas\u0131.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">M\u00fc\u015fterilerin ma\u011fazada tamamlayabilmesi i\u00e7in uzun veya karma\u015f\u0131k anket t\u00fcrlerinden ka\u00e7\u0131nmak \u00f6nemlidir. Sorular ayn\u0131 zamanda ma\u011fazan\u0131n \u00fcr\u00fcn ve hizmetleriyle de ilgili olmal\u0131d\u0131r.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span> <b>Ma\u011faza \u0130\u00e7i Anket Sorular\u0131 (Odak Alan\u0131) hakk\u0131nda olabilir<\/b><b>: <\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Bir m\u00fc\u015fteri istedi\u011fi \u00fcr\u00fcn\u00fc ald\u0131 m\u0131? (M\u00fc\u015fteri taleplerinize g\u00f6re \u00fcr\u00fcnlerin mevcudiyeti)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Bu \u00fcr\u00fcn\u00fc di\u011fer ma\u011fazalardan daha iyi fiyatlara alabileceklerini d\u00fc\u015f\u00fcn\u00fcyorlar m\u0131 (Fiyat )<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Bir m\u00fc\u015fterinin \u00fcr\u00fcn\u00fc ma\u011fazada bulmas\u0131n\u0131n ne kadar kolay\/zor oldu\u011fu (\u00dcr\u00fcnleri optimize edilmi\u015f ve kullan\u0131c\u0131 dostu bir \u015fekilde organize etmek bir zorunluluktur)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personel Davran\u0131\u015f\u0131?<\/span><\/li>\n<\/ul>\n<h3><b>Ma\u011faza i\u00e7i anketler ne kadar faydal\u0131?  <\/b><\/h3>\n<p>K\u0131sa cevap \u015fu: \u00c7ok Faydal\u0131! Y\u00fcksek yan\u0131t oran\u0131 ve toplanan verilerin g\u00fcvenilirli\u011fi nedeniyle en etkili veri toplama y\u00f6ntemlerinden biridir.<\/p>\n<p>Bu t\u00fcr ara\u00e7lar\u0131n kullan\u0131m\u0131 konusunda hala \u015f\u00fcpheleriniz var m\u0131? \u0130\u015fte ma\u011fazan\u0131z\u0131n par\u00e7as\u0131 olabilece\u011fi iki istatistik:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Yak\u0131n zamanda yap\u0131lan bir ara\u015ft\u0131rma, ma\u011faza m\u00fc\u015fterilerinin %53&#8217;\u00fcn\u00fcn perakende ma\u011faza sahiplerinin, m\u00fc\u015fterilerin ma\u011fazalar\u0131nda nelerin bulunmas\u0131n\u0131 istedi\u011fini bilmedi\u011fine inand\u0131\u011f\u0131n\u0131 g\u00f6steriyor.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Bir ba\u015fka ara\u015ft\u0131rma, ma\u011faza i\u00e7i m\u00fc\u015fterilerin %60&#8217;\u0131ndan fazlas\u0131n\u0131n \u015firketlerin ihtiya\u00e7lar\u0131n\u0131 anlamak i\u00e7in zaman ay\u0131rmad\u0131\u011f\u0131n\u0131 d\u00fc\u015f\u00fcnd\u00fc\u011f\u00fcn\u00fc, %50&#8217;sinden fazlas\u0131n\u0131n ise bu deneyimin \u00e7evrimi\u00e7i bir perakendeciyle neredeyse ayn\u0131 oldu\u011funu hissetti\u011fini g\u00f6steriyor.<\/span><\/li>\n<\/ul>\n<h2>Ma\u011faza i\u00e7i anketler nas\u0131l yap\u0131l\u0131r?<\/h2>\n<p>Ma\u011faza i\u00e7i anketleri ger\u00e7ekle\u015ftirmenin en etkili ve en \u00e7ok kullan\u0131lan yolu, kullan\u0131c\u0131n\u0131n geri bildirimlerini h\u0131zl\u0131 bir \u015fekilde payla\u015fabilmesi i\u00e7in tabletler ve kiosklard\u0131r.<\/p>\n<p>Bunlar genellikle i\u015fletme genelinde farkl\u0131 alanlara veya kasaya yerle\u015ftirilir; bu, t\u00fcm m\u00fc\u015fteri yolculu\u011fundaki son temas noktas\u0131n\u0131 temsil etti\u011fi ve genellikle birka\u00e7 dakika beklemeniz gereken bir yer oldu\u011fu i\u00e7in \u00f6nemli bir noktad\u0131r. Bu nedenle t\u00fcketicilerin bu bekleme s\u00fcresinde g\u00f6r\u00fc\u015flerini payla\u015fma olas\u0131l\u0131\u011f\u0131 daha y\u00fcksektir.<\/p>\n<p><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.questionpro&amp;hl=en_US\">Anket uygulamam\u0131z<\/a>, herhangi bir mobil cihaz\u0131 i\u015fletmeniz i\u00e7in de\u011ferli bir veri toplama noktas\u0131na d\u00f6n\u00fc\u015ft\u00fcrmenizi sa\u011flayacakt\u0131r.<br \/>\nEn iyi k\u0131sm\u0131 m\u0131? Yan\u0131tlar\u0131 toplamak i\u00e7in veri t\u00fcketmeniz veya internete ba\u011fl\u0131 olman\u0131z gerekmez.  <a href=\"https:\/\/www.questionpro.com\/survey-software\/\">Anketinizi anket yaz\u0131l\u0131m\u0131m\u0131zda<\/a> olu\u015fturman\u0131z ve uygulaman\u0131zla senkronize etmeniz yeterlidir.<\/p>\n<p>\u0130\u015fte bu kadar! Veri toplama i\u015flemini y\u00fcz y\u00fcze ger\u00e7ekle\u015ftirmek i\u00e7in kurulu\u015funuzdan temsilciler se\u00e7ebilir veya tabletinizi bir standa yerle\u015ftirip <a href=\"https:\/\/www.questionpro.com\/features\/kiosk-mode.html\">kiosk modumuzu<\/a> etkinle\u015ftirerek t\u00fcketicilerinizin de\u011ferli g\u00f6r\u00fc\u015flerini sizinle payla\u015fmaya ba\u015flamas\u0131n\u0131 ve iyile\u015ftirme alanlar\u0131n\u0131 tespit etmesini sa\u011flayabilirsiniz.<\/p>\n<p>\u0130lgileniyor musunuz? Daha fazla bilgi edinin ve temsilcilerimizden biriyle y\u00fck\u00fcml\u00fcl\u00fck gerektirmeyen bir demo planlay\u0131n.<\/p>\n<p style=\"text-align: center;\"><a class=\"square-cta secondary-lined-cta\" href=\"https:\/\/www.questionpro.com\/mobile\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>DAHA FAZLA BI\u0307LGI\u0307 EDI\u0307NI\u0307N<\/strong><\/a><\/p>\n<p>Son y\u0131llarda \u00f6ne \u00e7\u0131kan bir di\u011fer trend de <a href=\"https:\/\/www.questionpro.com\/contactless-surveys\/\">temass\u0131z anketler<\/a>; bunlar <a href=\"https:\/\/www.questionpro.com\/features\/distributed-via-QRcodes.html.\">QR kodlar\u0131<\/a> gibi fiziksel ortamlarda da\u011f\u0131t\u0131labiliyor. Yan\u0131t oran\u0131n\u0131z\u0131 art\u0131rmak i\u00e7in \u00e7ok de\u011ferli bir ipucu, kendi kurulu\u015funuzda indirimler veya baz\u0131 \u00fccretsiz \u00fcr\u00fcnler olabilecek <a href=\"https:\/\/usqa.questionpro.com\/blog\/survey-incentives\/\">Anket Te\u015fvikleri<\/a> kullanmak olabilir.<\/p>\n<h2><b>Ma\u011faza i\u00e7i anket yapmak i\u00e7in \u00f6rnek sorular<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Anket kibar ve yarg\u0131lay\u0131c\u0131 olmayan bir \u00fcslupla yap\u0131lmal\u0131d\u0131r. Herhangi bir olumsuz duygu yaratmamak i\u00e7in sorular soru de\u011fil, ifade olarak sorulmal\u0131d\u0131r.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ma\u011faza anketi, m\u00fc\u015fterinin al\u0131\u015fveri\u015f deneyimi ve pazarlama \u00e7abalar\u0131n\u0131n etkinli\u011fi hakk\u0131nda bilgi toplar.<\/span><\/p>\n<p><b>Ma\u011faza i\u00e7i anket sorular\u0131 \u00f6rne\u011fi:<\/b><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\">  Bu ma\u011fazan\u0131n en \u00e7ok nesini seviyorsunuz?<\/span><\/li>\n<li><span style=\"font-weight: 400;\">  Bu ma\u011faza hakk\u0131nda ho\u015funuza gitmeyen en \u00f6nemli 3 \u015fey nedir?<\/span><\/li>\n<li><span style=\"font-weight: 400;\">  E\u011fer bir \u015feyi de\u011fi\u015ftirseydik, bu ne olurdu ve neden?<\/span><\/li>\n<li><span style=\"font-weight: 400;\">  Bu ma\u011fazaya ne s\u0131kl\u0131kla geliyorsunuz?<\/span><\/li>\n<li><span style=\"font-weight: 400;\">  Cinsiyetiniz nedir?<\/span><\/li>\n<li><span style=\"font-weight: 400;\">  Ma\u011fazam\u0131zdaki koleksiyondan memnun musunuz?<\/span><\/li>\n<li><span style=\"font-weight: 400;\">  Al\u0131\u015fveri\u015f deneyiminizde size yard\u0131mc\u0131 olan biri oldu mu?<\/span><\/li>\n<\/ol>\n<p><b>Ma\u011faza i\u00e7i anket i\u00e7in en uygun sorular:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Ama\u00e7, m\u00fc\u015fterinizin geri bildirimlerini h\u0131zl\u0131, do\u011fru ve etkile\u015fimli bir \u015fekilde almakt\u0131r.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">NPS (<\/span><b>Net Tavsiye Skoru<\/b><span style=\"font-weight: 400;\">):<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Burada ama\u00e7, t\u00fcm marka deneyiminize y\u00f6nelik genel duygular\u0131 ortaya \u00e7\u0131karmakt\u0131r. Bu, ka\u00e7 m\u00fc\u015fterinizin sizi destekledi\u011fini ya da desteklemedi\u011fini veya pasif kald\u0131\u011f\u0131n\u0131 anlaman\u0131n iyi bir yoludur.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">CES (<\/span><b>M\u00fc\u015fteri \u00c7aba Puan\u0131<\/b><span style=\"font-weight: 400;\">): Arad\u0131\u011f\u0131n\u0131z \u015feyi bulmak ne kadar kolayd\u0131? \u0130\u00e7g\u00f6r\u00fcler, kurulu\u015flar\u0131n m\u00fc\u015fterilerin arad\u0131klar\u0131n\u0131 bulmak i\u00e7in harcad\u0131klar\u0131 \u00e7abay\u0131 anlamalar\u0131na ve azaltmalar\u0131na yard\u0131mc\u0131 olur.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">M\u00fc\u015fterinin acelesi olabilece\u011finden, Evet\/Hay\u0131r t\u00fcr\u00fcnde ikili yan\u0131tlar i\u00e7eren ma\u011faza i\u00e7i anketler yanl\u0131\u015f verilere sahip olabilir ve m\u00fc\u015fteri deneyimi hakk\u0131nda yanl\u0131\u015f i\u00e7g\u00f6r\u00fclere yol a\u00e7abilir.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Etkili bir pazar ara\u015ft\u0131rmas\u0131 m\u0131 ar\u0131yorsunuz? QuestionPro CX paketini ke\u015ffedin ve m\u00fc\u015fterilerinizin ger\u00e7ekten ne istedi\u011fine dair i\u00e7g\u00f6r\u00fcler toplamaya ba\u015flay\u0131n.<\/span><\/p>\n<p style=\"text-align: center;\"><a class=\"square-cta secondary-lined-cta\" href=\"https:\/\/www.questionpro.com\/cx\/\" rel=\"noopener noreferrer\"><strong>DEMO \u0130STE<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bu makalede, ma\u011faza i\u00e7i anketlerin ne oldu\u011funu ve \u015firketinizin m\u00fc\u015fteri deneyimini iyile\u015ftirmek i\u00e7in bilgi edinmenize nas\u0131l yard\u0131mc\u0131 olabilece\u011fini \u00f6\u011freneceksiniz. Do\u011fru [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":710687,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1127,1192],"tags":[],"class_list":{"0":"post-730633","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-anketler","8":"category-cx","9":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ma\u011faza i\u00e7i anketler: T\u00fcrleri, faydalar\u0131 ve \u00f6rnekli rehber | QuestionPro<\/title>\n<meta name=\"description\" content=\"Ma\u011faza i\u00e7i anketler m\u00fc\u015fterilerden geri bildirim alman\u0131n h\u0131zl\u0131 bir yoludur. CX iyile\u015ftirmesi i\u00e7in y\u00fcz y\u00fcze bir ara\u015ft\u0131rma y\u00f6ntemidir. Daha fazlas\u0131n\u0131 \u00f6\u011frenin.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ma\u011faza i\u00e7i anketler: T\u00fcrleri, faydalar\u0131 ve \u00f6rnekli rehber | QuestionPro\" \/>\n<meta property=\"og:description\" content=\"Ma\u011faza i\u00e7i anketler m\u00fc\u015fterilerden geri bildirim alman\u0131n h\u0131zl\u0131 bir yoludur. CX iyile\u015ftirmesi i\u00e7in y\u00fcz y\u00fcze bir ara\u015ft\u0131rma y\u00f6ntemidir. 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